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Sheraton Fisherman's Wharf Hotel

Hotels.comUS$249*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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3,929 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Fisherman's Wharf Hotel
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Showing 3,264: English reviews
Reviewed 6 days ago NEWvia mobile

We had a very nice stay at the Sheraton Fisherman's Wharf. Staff are very friendly and helpful. The room was very clean and roomy. Loved the outdoor areas wth fire pits - great place to people-watch, read a book or just enjoy life. Hotel to Pier 39 and other sites on the Embarcadero is an easy walk. The Sheraton is...

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Helpful?
Thank Carolyn H
Management response:

Dear Carolyn H, Our prime location has made us a great place to stay when visiting San Francisco. I’m delighted to read that it was our friendly staff, comfortable rooms and relaxing outdoor living rooms that truly added up to the wonderful experience you had at our hotel. It was a pleasure to welcome you to Sheraton Fisherman’s Wharf. We...

Stoke on trent
Reviewed 6 days ago NEWvia mobile

12 of us stopped at this hotel for a couple of nights after our Las Vegas wedding, upon check in we got a complementary upgrade when I mentioned we had got married the day before. The rooms are really spacious with Starbucks coffee in the room and The hotel is in a great location just a few minutes walk to...

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Helpful?
Thank Geoff B
Management response:

Dear Geoff B, Congratulations on your recent wedding! Our staff was delighted to welcome your group to our hotel as part of your Honeymoon celebration. I’m thrilled to learn that you were happy with your room upgrade and that our location was the perfect distance for you to enjoy walking to the pier. We look forward to having you stay...

Reviewed 1 week ago NEWvia mobile

Stayed at the Sheraton Fisherman's Wharf to do Walker Stalker Con at Fort Mason. The location of this hotel is Awesome but that where it ends. We stayed in a deluxe room with 2 Double beds. Nothing deluxe about this room. Beds and pillows hideous. Rooms small and nothing special or deluxe. Upgraded amenities....... Really???? Bathroom is so small they...

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Helpful?
Thank Sharon H
Management response:

Dear Sharon H, While I’m happy that you were pleased with our wonderful staff and found our location to be perfect when visiting our area, it’s disheartening to read that your accommodations did not meet your expectations of our brand. Your comments are important to us, and I will share your remarks with my team as they will help us...

Caerleon, United Kingdom
Reviewed 1 week ago

We stayed here for three nights to do some sightseeing prior to boarding the Queen Victoria for a cruise finishing in Southampton. The hotel is very well located for the Fisherman's Wharf area, the tour bus departure starting point and the cable car turnaround is not far. So ideal for this purpose. However, there are a number of similar hotels...

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Helpful?
Thank pater41
Management response:

Dear pater41, Thank you for choosing to stay with us prior to your recent cruise out of San Francisco. I’m happy that you found our excellent location to be just right for Guests visiting our area and that you were impressed with our efficient staff and clean and comfortable accommodations. We appreciate your idea for installing double paned windows and...

Reviewed 1 week ago

Sheraton in SF Fishermans Wharf will give you a reasonable room rate because they charge a lot for basic hotel amenities that, by 2017, are included most other places. Was charged $17.95 for WiFi even though I am a SPG member and $63 per day for parking. Staff at check in didn't even mention these fees , they let you...

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Helpful?
Thank Sewid
Management response:

Dear Sewid, Thank you for returning to our hotel for a second stay and for taking a moment to share your experience with us. We try to recognize our loyal SPG members and we regret we missed the opportunity to recognize your status during your last visit. Should you wish to discuss your stay, we hope you’ll reach out to...

Reviewed 1 week ago via mobile

Very close to Fisherman's wharf. They have a good breakfast spread. Nice & cozy beds. Friendly & helpful housekeeping staff. Loved the outdoor fireplaces. No free WIFI in the room was a major bummer though.

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Helpful?
Thank steph h
Management response:

Dear steph h, Our staff was delighted to welcome you to our hotel. I’m happy to read that you had a pleasant stay here and that you were impressed with our daily breakfast buffet. Free Wi-Fi is available in our lobby and business center and qualifying SPG members can access service throughout our entire property. We thank you for sharing...

Reviewed 1 week ago via mobile

Really pleased with our visit to the Sheraton. Throughout our 3 day stay the hotel was very busy and a large amount of young children were about, probably on school trips.Although we often have adult only places they did not bother us as we was not around the hotel much during the day. The hotel is an ideal location. Just...

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Helpful?
Thank Lorna B
Management response:

Dear Lorna B, Thank you for taking a moment to share your positive experience with us. It’s great to hear that you enjoyed your stay at our hotel and that you were pleased with our prime location and the exceptional service provided by our staff. We appreciate your recommendation of Sheraton Fisherman’s Wharf and look forward to welcoming you back...

Reviewed 2 weeks ago via mobile

The Sheraton is in a great location, we walked to the pier (39) to visit Alcatraz which took all of 10 minutes and to the Golden Gate Bridge in an hour and a half (well worth the trek for the beautiful views through the park etc). Staff were welcoming, provided us when checking in with a map of the area....

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Helpful?
Thank MrandMrsRC
Management response:

Dear MrandMrsRC, It’s a delight to read that you enjoyed your time at our hotel and were pleased with our excellent location and the modern accommodations provided at our hotel. For future visits, you can always request for a min-fridge to be placed in your guestroom for the duration of your stay, and our staff will be happy to make...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Booked online, easy to do. Big hotel with 500 rooms. Our room was close to road so alot of noise got into room making it difficult to sleep. The only hotel so far in America that we have had to pay for wi-fi of $15.00 a day. Nice cafe down stairs and great heaters outside. Magic location close to pier...

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Helpful?
Thank Nige W
Management response:

Dear Nige W, We’re delighted that you chose our hotel for the San Francisco leg of your American journey. It’s great to read that you were pleased with our easy online booking process and our excellent location, close to Pier 39 and many of our area’s top attractions. We do offer free Wi-Fi in our lobby and business center for...

Reviewed 2 weeks ago

The interior were as expected: - Things are in order. It was easy to find things - Rooms were clean, spacious and comfortable. Location is good, accessible to the supermarket next door and easily walkable to Fisherman's Wharf to eat and to Pier 33 to take the ferry to Alcatraz. Only disappointment was the cold attitude of the reception staff.

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Helpful?
Thank Dreamtogothere
Management response:

Dear Dreamtogothere, Thank you for taking a moment to share your experience. A stay at our hotel puts our Guests close to many top tourist attractions and restaurants in our area. I’m happy that the combination of our prime location and clean, spacious guestrooms allowed for an enjoyable getaway, however, it is disheartening to read that there were areas visit...

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04/06/2017 05/06/2017
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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton Fisherman's Wharf Hotel is steps form Pier 39, Ghirardelli Square, Alcatraz Island, and the Cable Car lines. We have 9,000 sq ft of indoor/outdoor function space and 531 luxurious guest rooms ... more   less 

Additional Information about Sheraton Fisherman's Wharf Hotel

Address: 2500 Mason Street, San Francisco, CA 94133-1450
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: $325 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Fisherman's Wharf Hotel 4*
Number of rooms: 531
Reservation Options:
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Also Known As:
Sheraton San Francisco
San Francisco Sheraton
Sheraton Fishermans Wharf
Hotel Style:
#44 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fisherman's Wharf Hotel staff and other travellers.
38 questions
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Norwalk, Connecticut
10 months ago
Grants Pass, Oregon
3 months ago
TORONTO ONTARIO MAL
over a year ago

See all questions (38)

Questions? Get answers from Sheraton Fisherman's Wharf Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Internal rooms only. The homeless people appear to be very noisy and the traffic outside is non stop.”
Z451UFdavidb, 19 May 2017 | Read review
“Get rooms anywhere they all have windows”
756imrank, 17 May 2017 | Read review
“Homeless people surrounding the hotel aggravating customers and the hotel doesn't do anything about it.”
xlr8tin, 17 May 2017 | Read review
“Floor two rooms are larger than floor 4. The alcove rooms are nice, but smaller.”
narlenek, 17 May 2017 | Read review
“Try to find out if there are any rooms wihout traffic noise”
pater41, 16 May 2017 | Read review
5 of 5
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US$249* /night
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Prices are for 1 room, 2 adults
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