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We stayed here on business and after reading reviews of the remodeling noise, I was a bit concerned of the condition we might find the room and the noise level. We stayed on the 12th floor and did not have a noise issue at all....More
We had three nights here and it was very pleasant. Location is good and the staff were friendly.
We did not eat or drink at the hotel but it looked like it is was popular, we had a busy schedule so did not really have...More
We stayed here over the Thanksgiving holiday and had a wonderful stay! The hotel has just been renovated and it is beautiful! The rooms were bright and light and the bathrooms were spacious, great lighting and wonderful shower. We had a beautiful city view from...More
The JW Marriott is your average hotel - clean but the décor is tired and could use an upgrade. The air conditioner did not work very well in our room and the hotel could not fix it. Warning - the valet parking is super expensive....More
Thank Vicki M
Response from Greg L, Front Office Manager at JW Marriott San Francisco Union SquareResponded 22 November 2017
Dear Valued Customer,
I appreciate you taking the time to give us feedback from your recent stay.
I want to take this time to apologize about the air conditioner not working in your room, I have followed up with our maintenance team to ensure this...More
JW is always great....but right now renovations are causing a bit of confusion and noise ...but the staff do their best to help...especially the front desk staff,,,Kyle & Binaci were very helpful on several occasions....the grill cheese sandwich should not be past up...best I have...More
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and
sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Response from Sandykin1 | Reviewed this property |
Take BART from the airport to the Powell Station, exit to the north side of the station, walk one block west to Mason St. and walk up the hill to the hotel. The fare is $8.95 per person, one way. If you are hauling a lot of... More
Take BART from the airport to the Powell Station, exit to the north side of the station, walk one block west to Mason St. and walk up the hill to the hotel. The fare is $8.95 per person, one way. If you are hauling a lot of luggage, this is a tough climb to the hotel. You might also check Uber for a price or one of the downtown shuttles. Those would be door to door.
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"No need as most rooms will have more or less the same view."