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My wife and I were taking a trip to Maui, and we decided rather than taking the 9+ hour flight direct from Houston to Hawaii, which would include a puddle-jump from Honolulu to Maui anyway, we'd fly into San Francisco then fly from there direct...More
Stayed for a conference 2 nights. First night was great. Second night the room next door was full of people having a party, slamming doors, screaming. Also, the bathtub was disgusting and clogged. I felt like I was in a dorm room back in college....More
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Response from alex9297, Director of Hotel Operations at JW Marriott San Francisco Union SquareResponded 23 February 2015
Thank you for taking the time to share your recent experience at the JW Marriott San Francisco Union Square with us.
Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed...More
This was the first time I had stayed at this hotel. The location was good, close to the financial district and close to lots of restaurants and bars. Also easy walking distance to the Bay and the Westfield Mall. The staff were all efficient and...More
We chose this hotel because of its location near Union Square and the fact that its a JW Marriott so expectations were high. The hotel did not disappoint. Great staff. A common area that stuns you visually - all the rooms face into a courtyard...More
We enjoyed the location...walk out to everything. Staff very friendly. Food was very good at bar and room service. Large open lobby not very 'cozy'...think they need to create a bit more inviting places for drinks or meals. Parking very expensive in San Francisco-68/nt. no...More
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and
sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.