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The Westin St. Francis San Francisco on Union Square

CancelonUS$237*
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GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$289*
US$237*
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US$289*
US$289*
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The Westin St. Francis San Francisco on Union Square
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5,365 Reviews from our TripAdvisor Community

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Start your review of The Westin St. Francis San Francisco on Union Square
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Stockholm, Sweden
Reviewed yesterday NEW

Great location in central SFO. The spacious and clean room on the ninth floor had a very comfortable queen bed with a view facing the other room windows, no city view. The TV and telephone didn't work, only the TV was fixed during my three night stay. Valet parking is expensive but it's understandable since the hotel is well located...

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Helpful?
Thank Henkan
Bettendorf, IA
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Arrived early and was promptly checked in by Jordan - pleasant and efficient, as well as welcoming. Stayed for five nights, used my suite upgrades for a suite - it was located in the older section of the building but was certainly comfortable. The decor was a little dated, and the carpet in the room was beginning to show wear,...

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Helpful?
Thank BettendorfTraveler
About Hotel's Favourite Review
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Bettendorf Traveler, Thank you very much for choosing to stay with us at The Westin St. Francis on Union Square and for sharing your experience on TripAdvisor. I am delighted to know that you enjoyed your stay with us! If I may, I'd like to take this opportunity to mention that our iconic Landmark Building will be undergoing a...

the villages fl
Reviewed yesterday NEWvia mobile

Beautiful room and comfortable bed and great views. Bathroom is very spacious but the shower was not good. It had a wand & rain shower which work together. It Ok if you want your head wet. Not so good if you don't. An old hotel so it's very noisy with the pitterpatter if feet over head, doors slamming in the...

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Helpful?
Thank hardshell
Reviewed 2 days ago NEW

Very nice and beautiful hotel with good service. Very old school, really loved the interior. Nice view, awesome locations. Comfy bed and pillows. But the walls between the rooms are thin. We could not sleep the first night, because some kids were super load whole night.

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Helpful?
Thank Elena K
Charleston, South Carolina
Reviewed 3 days ago NEW

The hotel was nice. We got a room in the newer section. I was disappointed when the attendant at the desk charged $20 for a simple upgrade--the room just a few floors up. We were there during the week and I know that plenty of rooms were available. We paid a big rate for the room anyway and most fine...

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Helpful?
Thank BrigitteZen
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Brigitte, Thank you for staying with us and for sharing your experience with us. We are glad you enjoyed the historic architecture and décor in our lobby. Please come see us again in the near future! Be Well, Randy Zupanski General Manager

Shenyang, China
Reviewed 3 days ago NEW

Located centrally in San Fran, there's so much in the area that you can do. The square was lively night and day and you don't need to go far at all for shopping. It was about a 15 minute walk to Fisherman's Wharf, 10 minutes to Chinatown, and 10 minutes from the Warfield concert venue. The rooms were very clean...

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Helpful?
Thank tarynschuessler
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Taryn, Thank you for sharing your experience with us! We are glad you enjoyed the accommodations and service provided as well as the convenience of our location. Please come see us again in the near future! Be Well, Randy Zupanski General Manager

Salt Lake City, Utah
Reviewed 4 days ago NEWvia mobile

I have been to San Francisco several times, and always wanted to stay at the Westin St Francis. It is so beautiful from the outside, it screams of a older, magnificent time in San Francisco. It was our anniversary, and the hotel manager went above and beyond to make our stay unforgettable. We had a room in one of the...

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Helpful?
Thank Nae F
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Nae, Thank you for sharing your experience at The Westin St. Francis with others on TripAdvisor! There truly is no better feeling than knowing our guests enjoyed their stay with us. We hope to welcome you back again soon! Be Well, Randy Zupanski General Manager

East Hampton, New York
Reviewed 4 days ago NEW

I learned many years ago never to stay in the original wing of the St Francis. While the lobby is elegant, the rooms are musty and subject to nocturnal noises from Union Square. Now the tower rooms have deteriorated too. While the carpeting was decent, the room needed a paint job, the windows were filthy, and the bathrooms need an...

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Helpful?
Thank Hamptonstraveller
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Hamptonstraveller, Thank you very much for staying with us and for taking the time to share your experience at the Westin St. Francis San Francisco on Union Square. As you've indicated that your experience was less than satisfactory, I want to express my sincere apology for having disappointed you. Our goal is to address your concerns so that we...

Reviewed 4 days ago NEW

I was staying there for a conference and first of all found out that all room booked through the conference had Green option automatically chosen. This means that your room doesn't get housekeeping. My husband and I were there for a week and it took 3 days to get housekeeping turned back on. We had sheets that were too small...

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Helpful?
Thank Carolyn S
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Carolyn, Thank you very much for staying with us and for sharing your experience with us. We certainly care about what our guests take away from their visit, and I am disappointed that we fell short of your expectations. I will be making sure to share your feedback with the appropriate departments. We hope you choose to give us...

Boston, Massachusetts
Reviewed 4 days ago NEW

I stayed at Westin St. Francis San Francisco on Union Square During January for a conference. The weather was cold but the stay was pleasant. The hotel is very nice, the staff is knowledgeable and friendly, and the location is unbeatable. Come out of the hotel’s main door turn right or walk towards the back and you have many choices...

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Helpful?
Thank bijanirani
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear bijanirani, Thank you for choosing The Westin St. Francis and for sharing your experience with us. Your feedback is important to us and we care about the impressions you took home with you following your stay. We sincerely hope to have the privilege of welcoming you back in the future! Be Well, Randy Zupanski General Manager

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11/06/2017 12/06/2017
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Region: United States > California > San Francisco > Union Square
Price Range: $298 - $764 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
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Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#43 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. Francis San Francisco on Union Square staff and other travellers.
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Questions? Get answers from The Westin St. Francis San Francisco on Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a room with a view, be sure to ask for it.”
Henkan, 27 May 2017 | Read review
“ask for a quite room”
905elenak, 26 May 2017 | Read review
“Ask for management if you want an upgrade. Check in is a long process for some reason.”
BrigitteZen, 25 May 2017 | Read review
“Avoid rooms facing Union Sq - Homeless orchestra has been known to tune up at 2 AM”
Hamptonstraveller, 24 May 2017 | Read review
“Choose back tower not old part”
986carolyns, 24 May 2017 | Read review
5 of 5
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US$237* /night
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Expedia.comUS$289
PricelineUS$289
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Prices are for 1 room, 2 adults
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