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The Westin St. Francis San Francisco on Union Square

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The Westin St. Francis San Francisco on Union Square
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5,236 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin St. Francis San Francisco on Union Square
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Showing 4,763: English reviews
Dubai, United Arab Emirates
Reviewed 1 week ago

Rooms are large on large halls but its all a bit old and tired. Tiny minibar, showers and toilets from 19th century. Its location is fabulous since you are really smack bang downtown but there are other more modern options

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Helpful?
Thank Michel V
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Michel, We greatly appreciate you taking the time to review your recent visit to The Westin St. Francis. Please allow me to take this opportunity to share with you that our original Landmark Building is scheduled to undergo a multi-million dollar renovation during the first quarter of 2018. On behalf of our entire staff, thank you for having chosen...

San Francisco CA
Reviewed 1 week ago

Well it is the Westin St Francis.. in union squared, best location... the rooms needed a facelift but the rooms in the back tower just got remodel.. ask the front desk. The bar at the entrance of the hotel is small but it does have its charm for a quiet afternoon drink. The place is a classic and located in...

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1Thank onehoyos
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear onehoyos, Thank you very much for sharing your experience with others on Trip Advisor! We are delighted to hear you enjoyed the hotel and our location right on Union Square. Please allow me to share with you that our original Landmark Building is scheduled to undergo a multi-million dollar renovation during the first quarter of 2018. We sincerely look...

Baltimore, MD
Reviewed 1 week ago

My husband and I did a quick over night just to visit SF from San Jose. I would definitely stay here again for my next trip to the area. Location- great, in the middle of Union Square with and easy walk to food, shopping and China town. The cable car is right out the front door and runs every 10-15minutes....

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Helpful?
Thank SandraJ22
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Sandra, Thank you very much for choosing to stay at The Westin St. Francis and for taking the time to share your experience on Trip Advisor. It is very gratifying to know that you enjoyed our location and that you were pleased with the friendly and caring service that you received from our staff. We truly hope to have...

New York City, New York
Reviewed 1 week ago

I had a nice four night stay for a conference in San Francisco. The room was nice, large, dark, and very quiet. And the bed was very comfortable. The hotel is right on Union Square which is a nice location.

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1Thank beaufour
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear beaufour, Thank you very much for choosing to stay at The Westin St. Francis and for taking the time to share your experience on Trip Advisor. It is very gratifying to know that you enjoyed your accommodations as well as our location. We truly hope to have the opportunity to welcome you back soon! Be Well, Randy Zupanski General...

Reviewed 2 weeks ago

Most elegant entrance, superb staff and luxurious beds. Stunning city views. Great location! Sadly we were disrupted by another guest nearby with a small dog yapping, after arriving off a long flight and really needed a good rest with our five month old, realising this isn't the hotels doing but a naughty guest... We did complain.. Otherwise a beautiful stay.

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Thank KiriannaJordan
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Kirianna, Thank you very much for choosing to stay at The Westin St. Francis and for taking the time to share your experience on Trip Advisor as our valued guest. We hope to have the opportunity to welcome you back soon! Be Well, Randy Zupanski General Manager

Danville, California
Reviewed 2 weeks ago via mobile

I expect a lot more from. Westin. The hotel has a green program which is great but they should at least come and pick up trash so that the room doesn't smell. As a gold preferred I expected better treatment but no upgrade and an awful view. What's the point of Gold elite

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Helpful?
Thank Bhavit D
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Bhavit, Thank you very much for choosing the Westin St. Francis and for sharing your experience with us. We regret to hear that we did not meet your expectations, but hope we get the chance to welcome you back soon! Be Well, Randy Zupanski General Manager

Los Angeles
Reviewed 2 weeks ago via mobile

A great cross-section of both modern (ask for the Tower building rooms) or historic (ask for the Landmark building rooms), she manages to feel both up-to-date and part of San Francisco history. I came here for a conference and was also impressed with the meeting facilities. And you can't ask for a more convenient location. Yes Union Square is touristy,...

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Thank jet_stream23
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Good afternoon jet_stream23, Thank you for choosing to stay with us at The Westin St. Francis on Union Square and for taking the time to share your experience on TripAdvisor. It is very gratifying to know that you had a wonderful stay with us and we look forward to welcoming you back soon! Be Well, Randy Zupanski General Manager

North Yorkshire
Reviewed 2 weeks ago via mobile

Great location and nice public areas, but the rooms are very tried & scruffy. Bed is very comfy and good quality bedding - that's the only good thing to say about the room. It takes 15mins for the hot water to appear (and when I say hot - I mean lukewarm) from the bathroom tapes. Heating system will keep you...

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Helpful?
Thank Smiler996
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Good afternoon Smiler996 and thank you most sincerely for having chosen to stay with us at The Westin St. Francis on Union Square! I am disappointed to hear of the opportunities that tarnished what would have been a wonderful experience with us. As we would like to address right away the heating and water temperature issues you experienced, I would...

Atlanta, Georgia
Reviewed 2 weeks ago via mobile

I have stayed at the Westin St Francis on several recent trips to San Francisco. I love the historic feel of the lobby combined with the modern amenities and spectacular views found in the tower rooms. I am a SPG gold member and appreciate that I have been upgraded on each of my recent trips.

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Helpful?
Thank lisa s
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Lisa, Thank you for very much for sharing your comments on Trip Advisor! There really is no better feeling than to know what it is you enjoy and appreciate about The Westin St. Francis. Thank you for having stayed with us on several occasions. We sincerely look forward to welcoming you back in the near future. Be Well, Randy...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

We stayed here for 3 nights. Great location, near the cable cars and great shops and eateries. Loved the history and age of the hotel and adored the grandeur of the architecture and fittings inside ! Could just imagine staying here in a bygone era. Our room was spacious, clean and the bed was very comfortable. Would highly recommend this...

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Helpful?
Thank Lyn F
Westin_St_Francis, General Manager at The Westin St. Francis San Francisco on Union Square, responded to this review

Dear Lyn, Thank you for sharing your experience with us. We are very happy to know you enjoyed your stay at the legendary Westin St. Francis. We look forward to welcoming you back in the near future! Be Well, Randy Zupanski General Manager

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
More than just a hotel, The Westin St. Francis is a destination where you can unwind and be pampered by attentive, world-class service. As the only hotel located on Union Square, we are celebrated for our historic Magneta Grandfather Clock, a popular gathering place for generations of travelers, as well as our commitment to guest renewal and relaxation. Explore this legendary landmark, which has drawn locals and visitors for more than a century with our distinguished service and through the timeless refrain "Meet me under the clock!" Inside our warm and welcoming San Francisco luxury hotel, marble columns, ornate balconies, and intricate woodwork transport guests back to the elegance of yesteryear. Yet these magnificent appointments are balanced by modern, groundbreaking amenities including the revolutionary Heavenly Bed, our Starwood Preferred Guest rewards program, and employees dedicated to making you feel at home. Book one of our downtown San Francisco hotel rooms and discover the allure of the city's most charismatic and vital setting. ... more   less 

Additional Information about The Westin St. Francis San Francisco on Union Square

Address: 335 Powell Street, Union Square, San Francisco, CA 94102-1804
Region: United States > California > San Francisco > Union Square
Price Range: $304 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin St. Francis San Francisco on Union Square 4*
Number of rooms: 1195
Reservation Options:
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Also Known As:
The Westin St. Francis Hotel San Francisco
Westin St Francis
Westin San Francisco
Westin Hotel San Francisco
San Francisco Westin
Hotel Style:
#42 Luxury Hotel in San Francisco
#53 Family Hotel in San Francisco
#58 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Westin St. Francis San Francisco on Union Square staff and other travellers.
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Questions? Get answers from The Westin St. Francis San Francisco on Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to get a room on a high floor, it can be noisy near street level.”
 of 5 bubbles TA450, 21 Mar 2017 | Read review
“front section (on square)”
 of 5 bubbles michelv301, 15 Mar 2017 | Read review
“ask for the newly remodel rooms”
 of 5 bubbles onehoyos, 14 Mar 2017 | Read review
“Newer tower, high floor”
 of 5 bubbles SandraJ22, 12 Mar 2017 | Read review
“New Tower on a high floor”
 of 5 bubbles DonNY845, 3 Mar 2017 | Read review
5 of 5