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The Westin St. Francis San Francisco on Union Square

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Traveller (1694)
Room & Suite (778)
Dining (46)
Overview
  • Excellent38%
  • Very good33%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
“new tower”(239 reviews)
“landmark building”(113 reviews)
“clock bar”(110 reviews)
Wifi
Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from The Westin St. Francis San Francisco on Union Square
Special Offer: Breakfast for 2 Included
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Offers from The Westin St. Francis San Francisco on Union Square
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,867)
There are newer reviews for The Westin St. Francis San Francisco on Union Square
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Traveller rating
1,911
1,753
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1,911
1,753
929
462
274
Show reviews that mention
All reviewsnew towerlandmark buildingclock barunion squaretower roomolder partheavenly bedcable carclassic hotelconcierge deskthe heart of the cityhigh floorcoit towerthe golden gate bridgestreet noisefisherman's wharffew blocks
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2,131 - 2,135 of 5,329 reviews
Reviewed 18 March 2015 via mobile

Another run of the mill corporate hotel. Nothing too extraordinary to mention with regards to the hotel itself. Great location though, smack in union square. Very accessible to shops and eateries. Decent size rooms.

1  Thank firestar8
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 23 March 2015

Thank you for choosing The Westin St. Francis and for taking the time to share your comments. We hope to welcome you back again in the near future.

Reviewed 18 March 2015 via mobile

Tl;dr: The room rate for this place is not reflected in the quality and size of the rooms. The rooms felt rough around the edges and in needing a bit of love. They are also very small, there's not much room to expand/unpack. A city...More

Thank JennieJenJen
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 23 March 2015

Thank you for choosing The Westin St. Francis and for taking the time to share your comments with us. I am very pleased to inform you that we are currently in the planning stages of preparing for a complete guest room refresh in our Landmark...More

Reviewed 18 March 2015

I love staying here when I visit San Francisco. It is so well located, the rooms are beautiful and the whole hotel has so much history, charm and character. There are great places to walk, shop, eat and people watch all around, plus the cable...More

2  Thank MarieMcD57
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 23 March 2015

Thank you for choosing The Westin St. Francis! I am happy to know you enjoyed your stay with us and we look forward to welcoming you back again soon!

Reviewed 17 March 2015

This hotel has clean accommodations and a very welcoming staff. I arrived late and was quite flustered and was greeted by a very nice attendant at the front desk. I stayed in the tower where there is a great view of the city. The hotel...More

2  Thank lysszah
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 23 March 2015

Thank you for choosing The Westin St. Francis on Union Square. I am happy to hear you had a very pleasant experience during your time with us and we look forward to welcoming you back again soon!

Reviewed 17 March 2015

The Westin St Francis offers "old school" luxury and service. The staff and rooms are great and the Oak Room restaurant is excelent. Wi-Fi in the lounge works well, I think having to pay for it in the room is crazy. Concierge really useful and...More

2  Thank Proactive-PR
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 23 March 2015

Thank you for choosing The Westin St. Francis and for your kind compliments. I am happy to learn you enjoyed our Oak Room restaurant and found our concierge to be very helpful-- we know we have one of the best teams around! We look forward...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$224 - US$718 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#59 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$224 - US$718 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#59 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1694)
Room & Suite (778)
Dining (46)
Pool & Beach (1)
Amenities (68)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Kim C
12 April 2018|
AnswerShow all 9 answers
Response from David H | Reviewed this property |
Yes.
1
Vote
Gaye M
14 February 2018|
AnswerShow all 2 answers
Response from ChuchArriaga | Reviewed this property |
Very easy just walk one block to market street and take the F line. I’ll take you to pier 35 in around 20 minutes. It jus cost 2.75. You must pay with exact change. The experiencia is amazing because F line is like cable car... More
0
Votes
Google Translation
beautifulmatters
10 December 2017|
AnswerShow all 12 answers
Response from Lalasmom | Reviewed this property |
Probably. But this hotel charges for every little thing.
1
Vote
Room Tips
"Views over looking Union Square are terrific"
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"Tower rooms have the views...Landmark building is classic SF"
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"Landmark building may have a better view of the Union Square"
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"Pick Union Square view room. Patty from concierge team is amazing"
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