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Hotel Union Square

1,925 reviews
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Traveller (518)
Room & Suite (320)
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Overview
  • Excellent31%
  • Very good37%
  • Average19%
  • Poor7%
  • Terrible6%
Travellers talk about
“cable car”(173 reviews)
“great location”(332 reviews)
“union square”(294 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Airport Transportation
Suites
Concierge
3.5 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,925)Write a Review
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289
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All reviewscable cargreat locationunion squareboutique hotelpowell stfree winebart stationwine hourwine receptionstreet sidestreet noiseheart of san franciscojunior suitelight sleeperrooms are smallmoscone centermarket street
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631 - 635 of 1,602 reviews
Reviewed 31 March 2016

I stayed one night in this hotel. It is definitely 2 stars. The room is very small and noise.I didn't feel that the room was completely clean. I have been to many hotels that were old, but spotless. It is not the case. The bathroom...More

Thank Olfakt
Response from Domitille M, General Manager at Hotel Union SquareResponded 31 March 2016

Dear MasterVino, Thank you very much for choosing to stay with us and for writing a review about your stay. I am sorry to read that we didn't meet your expectations, thank you for your comments about cleanliness, it will be discussed with the housekeeping...More

Reviewed 31 March 2016

I had mistakenly flown to the wrong city for a business trip. But didn't realize it till i had already checked in and was at the hotel for a couple hours. Once i realized the error, and let the front desk know i needed to...More

Thank Justin L
Response from Domitille M, General Manager at Hotel Union SquareResponded 31 March 2016

Dear Justin, What an adventure! We hope that you will come back to San Francisco and stay with us more than a couple of hours. I will let Marianna know that you really appreciated her customer service. Best regards

Reviewed 28 March 2016

Well appointed boutique style hotel in expansive shopping area, near to the cable car turn around, with shops/restaurants/pubs within walking distance. We stayed 4 days- our room was outfitted very comfortably- huge comfy bed, private updated bathroom, huge flat screen, desk, sitting area etc. Housekeeping...More

Thank Kimberly K
Response from Domitille M, General Manager at Hotel Union SquareResponded 30 March 2016

Dear Kimberly, Thank you very much for this great review and for all your kind words for the staff. They will all be extremely happy to learn that you enjoyed their level of service. I am sincerely sorry for the inconvenience you mentioned one evening,...More

Reviewed 27 March 2016

As a vacation rental owner myself I was surprised in both positive and negative ways... Upon arrival a pleasant professional greeting followed by an additonal $40 per night parking fee and a $15 per night surcharge for unknown services. The ambiance was a sort of...More

Thank tropicalrush
Response from Domitille M, General Manager at Hotel Union SquareResponded 30 March 2016

Dear Tropicalrush, Thank you for your review and for choosing to stay with us, we are disappointed that you didn't have a better stay with us. We try to advertise all the additional fees one may incur while staying with us, I am sorry you...More

Reviewed 27 March 2016 via mobile

We booked the Hotel Union Square after lots of deliberation, but decided to go for the small boutique style hotel instead of a chain. The pictures we had seen of the hotel we certainly deceptive and the room we were given was very small and...More

Thank CheleDoubleU
Response from Domitille M, General Manager at Hotel Union SquareResponded 30 March 2016

Dear CheleDoubleU, Thank you very much for your review. I wish that you had had a better stay with us but thank you very much for your comments, we have taken note oft hem and will make some adjustments. We hope that you will consider...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Room amenities
Air Conditioning
Details
Price range
US$139 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$139 - US$491 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (518)
Room & Suite (320)
Dining (2)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
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Kim B
8 January 2018|
AnswerShow all 5 answers
Response from sulekham2014 | Reviewed this property |
Since there is no hotel parking here and it’s the main market area, you might face problem while looking for a spot to park. There are so many one ways that it would be wise to avoid taking a car but if you cannot help it... More
1
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Manager_MadanPai
11 July 2017|
AnswerShow all 3 answers
Response from Trish H | Reviewed this property |
I know they will store your luggage.
0
Votes
Sonnylamb15
4 December 2016|
AnswerShow all 4 answers
Response from Kathryn Q | Reviewed this property |
We returned our hire car when we arrived in San Francisco from Las Vegas to avoid parking fees as we had been warned that it was very expensive to park anywhere in the city. Public transport is excellent.
1
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Room Tips
"Quiet rooms will be in the inner part of the hotel (no view) while street views maybe noisy from street..."
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"Petite Queen is too small for two people."
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"6th floor away from the street, it gets noisy at night."
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"if you like city noise ask for room near street and with views of powell"
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