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Hotel Union Square

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Traveller (520)
Room & Suite (320)
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Overview
  • Excellent31%
  • Very good37%
  • Average19%
  • Poor7%
  • Terrible6%
Travellers talk about
“cable car”(149 reviews)
“great location”(338 reviews)
“union square”(292 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hotel Union Square
Special Price: Up to 40% OFF + 3 Rewards
Hotel deals
Offers from Hotel Union Square
Special Price: Up to 40% OFF + 3 Rewards
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,977)
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Traveller rating
559
532
292
134
123
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559
532
292
134
123
Show reviews that mention
All reviewscable cargreat locationunion squareboutique hotelpowell stbart stationcomplimentary winewine receptionwine hourstreet sidestreet noiseheart of san franciscojunior suitelight sleeperrooms are smallmoscone centermarket street
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671 - 675 of 1,640 reviews
Reviewed 31 March 2016

I had mistakenly flown to the wrong city for a business trip. But didn't realize it till i had already checked in and was at the hotel for a couple hours. Once i realized the error, and let the front desk know i needed to...More

Thank Justin L
Response from Domitille M, General Manager at Hotel Union SquareResponded 31 March 2016

Dear Justin, What an adventure! We hope that you will come back to San Francisco and stay with us more than a couple of hours. I will let Marianna know that you really appreciated her customer service. Best regards

Reviewed 28 March 2016

Well appointed boutique style hotel in expansive shopping area, near to the cable car turn around, with shops/restaurants/pubs within walking distance. We stayed 4 days- our room was outfitted very comfortably- huge comfy bed, private updated bathroom, huge flat screen, desk, sitting area etc. Housekeeping...More

Thank Kimberly K
Response from Domitille M, General Manager at Hotel Union SquareResponded 30 March 2016

Dear Kimberly, Thank you very much for this great review and for all your kind words for the staff. They will all be extremely happy to learn that you enjoyed their level of service. I am sincerely sorry for the inconvenience you mentioned one evening,...More

Reviewed 27 March 2016

As a vacation rental owner myself I was surprised in both positive and negative ways... Upon arrival a pleasant professional greeting followed by an additonal $40 per night parking fee and a $15 per night surcharge for unknown services. The ambiance was a sort of...More

Thank tropicalrush
Response from Domitille M, General Manager at Hotel Union SquareResponded 30 March 2016

Dear Tropicalrush, Thank you for your review and for choosing to stay with us, we are disappointed that you didn't have a better stay with us. We try to advertise all the additional fees one may incur while staying with us, I am sorry you...More

Reviewed 27 March 2016 via mobile

We booked the Hotel Union Square after lots of deliberation, but decided to go for the small boutique style hotel instead of a chain. The pictures we had seen of the hotel we certainly deceptive and the room we were given was very small and...More

Thank CheleDoubleU
Response from Domitille M, General Manager at Hotel Union SquareResponded 30 March 2016

Dear CheleDoubleU, Thank you very much for your review. I wish that you had had a better stay with us but thank you very much for your comments, we have taken note oft hem and will make some adjustments. We hope that you will consider...More

Reviewed 25 March 2016

place had small rooms, way over priced and they charge you an extra mandatory charge of $15 per day for stuff like a bottle of water. I would definitely not stay here again considering there are much better hotels very close to here.More

Review collected in partnership with this hotel
Thank Peter K
Response from Domitille M, General Manager at Hotel Union SquareResponded 31 March 2016

Dear Guest, Thank you for taking the time to leave a comment on Trip Advisor about your stay with us. I sorry to read that we didn't meet your expectations. We do have a $15/day facility fee that includes complimentary bottle of water, wifi, wine...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$181 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$181 - US$494 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#72 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (520)
Room & Suite (320)
Dining (2)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
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Isiah B
1 March 2018|
Answer
Response from stormiecmt | Reviewed this property |
I am sure you can check in late. We stayed in the Queen room, it was plenty big enough but keep in mind the boutique hotels in San Francisco do not usually have large rooms. I would think the economy petite is going to be... More
2
Votes
Kim B
8 January 2018|
AnswerShow all 6 answers
Response from stormiecmt | Reviewed this property |
We paid $40 to park there at the hotel. They have very limited parking so you pay a premium for it.
1
Vote
Manager_MadanPai
11 July 2017|
AnswerShow all 3 answers
Response from Trish H | Reviewed this property |
I know they will store your luggage.
0
Votes
Room Tips
"Ask about stairs or lift access"
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"Any room would be good tbh .."
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"I had a room on the 6th (floor)."
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"second floor would be nice, have a water station there."
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