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The Marker San Francisco, A Joie de Vivre Hotel

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The Marker San Francisco, A Joie de Vivre Hotel
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2,403 Reviews from our TripAdvisor Community

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There are newer reviews for The Marker San Francisco, A Joie de Vivre Hotel
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Showing 2,178: English reviews
Nashville, TN
Reviewed 10 October 2014

The room is beautiful and very spacious. Extremely friendly staff and amazing location. We have 2 boys and within an hour of check-in, the staff showed up with snacks for the boys and the hotel's goldfish, Rex, for our stay. I am blown away! How sweet is that? Lovely fireplaces and complimentary fruit/pastries in morning, Nightly 5PM cocktail hour.

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Helpful?
3Thank Rwgaston
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear Rwgaston, We are glad to hear your boys enjoyed having Rex the goldfish stay with you during your stay. Rex has a tendency to stay up late and watch movies, but I am glad to hear he behaved himself while staying with your family. Best, Jason

Reviewed 10 October 2014 via mobile

Such a nice collective of staff there! The hotel was going through construction but they were as accommodating as possible. The bathrooms could use an update but it is clean and again, the staff couldn't be better - Brooke & Laura at the front desk were great. The lobby is also awesome!! Brad

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2Thank BradNathan
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear BradNathan, Thank you for mentioning how accommodating the staff was during your stay. We know we are not able to provide all of the amenities on property at this time, but we want you to know that we have several options we can provide you. We hope you come back for a future visit. Best, Jason

Melbourne, Australia
Reviewed 9 October 2014

I love the Kimpton chain and this hotel confirmed why. It has personality and style delivered with such a warm and generous welcome. Everything about the Monaco is generous and warm from the staff and the wine hour to the lush decor and access to free bikes to tour the city. It isn't cheap but I think given the complete...

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Helpful?
2Thank michelle h
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear Michelle H, Yay! I love hearing that we met every request with a “can do” attitude. We absolutely strive for that in our service. I wanted to add on to your special tip- Most of our suites face the main street (Geary). Some guests do not find the noise noticeable, while others do. So, if you are a light...

London, United Kingdom
Reviewed 6 October 2014

Awful experience. The renovation to the restaurant involved constant pneumatic drilling between 9am - 5pm making the room completely unusable during this time and impossible for us to recover from our jet lag (we had travelled from London).

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Helpful?
Thank Gareth N
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Hi Gareth N, We are extremely sorry there was noise from our restaurant renovation during your stay. We waited 20 years to update the space and we want to do it right. We are experiencing some noise from time to time. We are limiting the hours of construction, but I know it can still be disruptive. Best, Jason

Riverside, California
Reviewed 3 October 2014

Nicely furnished and maintained older hotel in San Francisco near Union Square. Staff are very welcoming and efficient. We had a junior suite which was quite large and and very quiet. Location is central to most San Francisco attractions. We stayed two nights and found it very pleasant.

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2Thank gchrist256
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear BobHollMusic, Thank you for writing this review and in particular for pointing out exceptional service provided to you by some of our staff members. We love hearing that and our staff loves having their names mentioned positively. We hope you will come back to see us when we can offer you a full breakfast option at our new restaurant....

Buffalo, New York
Reviewed 2 October 2014

The Monaco in San Francisco made us very welcome, as we expected from earlier stays in their DC property. We were welcomed with wine in the rooms for twin sisters' birthdays. The rooms were excellent, the hotel well-placed and the staff very attentive. The restaurant was closed for renovations and the free breakfast alternative was a bit thin, but they...

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Helpful?
2Thank Colin D
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear Colin D, Thank you for giving us a five star review, despite all that we are going through. We sincerely appreciate your understanding. We hope you can come back and stay with us once the work is complete. Sincerely, Jason

Los Angeles, California
Reviewed 29 September 2014

If you want honest advertisement, responsive management, or a room that is quiet, clean, or comfortable, don’t stay here. There were countless deficiencies: (1) Deceptive website and unresponsive, insensitive management. This is my biggest complaint. See details below. (2) Loud construction and no restaurant. Although they attempt to provide one piece of fruit and one dinky pastry to compensate, they...

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1Thank USCott
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear UScott, I am extremely sorry to hear about your experience. Please feel free to reach out to me directly at the hotel and I hope we can come to some sort of resolution. Best, Jason

Pittsboro, North Carolina
Reviewed 26 September 2014

Great central location - near to cable car line, Union Square, good restaurants. Very friendly and helpful staff. Hotel's bar and restaurant were under renovation during our stay so hotel offered complimentary continental breakfast. It is in the theater district, but we did not take advantage of seeing any performances. Bed was very comfortable.

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2Thank ktshaffer
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear ktshaffer, We are happy to hear you enjoyed our central location and comfortable beds. We are trying to do our part for the environment- thank you for noticing. Best, Jason

Lusby
Reviewed 25 September 2014

My husband and I had our first Kimpton experience in Portland Oregon, it was perfect and unique. Our second experiene was with the family in Bar Harbour Maine. I knew I had hit the mark when our girls gasped with excitement when we walked in the room and the large high definition TV had a surreal scene of an aquarium...

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4Thank MicheleN301
Hotel_Monaco_GM, General Manager at The Marker San Francisco, A Joie de Vivre Hotel, responded to this review

Dear MicheleN301, We are lucky to have several “sister” properties here in San Francisco. And we recommend you check them all out. They each have their own character, but they all provide the same service. We are so happy you enjoyed your stay and that your kids did, as well. Best, Jason

Wausau, Wisconsin
Reviewed 25 September 2014

We stayed at the Hotel Monaco for one night. We booked the hotel for a Sunday night and also wanted to stay there on Monday night but because of the significant price increase (the convention business at many hotels in the area) we had to search for another hotel for Monday in our price range. During their wine happy hour,...

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Helpful?
4Thank BobHollMusic

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Housed in a turn-of-the-century building in the heart of downtown San Francisco, The Marker, a Joie de Vivre Hotel, is located just steps away from the historic beauty of Union Square. Distinct among San Francisco's lifestyle hotels, the signature warmth permeates the property from the service to the design of the interiors. Surrounded by the city's top theaters, restaurants, museums and shops, the urban boutique hotel features 208 newly renovated, vibrant and stylish guestrooms. The Marker celebrates the vibrancy of the city and the dynamism of its guests through innovative programming and thoughtful service. Guests can enjoy thoughtful special amenities including unlimited PressReader access for the digital newsstand, bicycle rentals to explore the city, in-room spa services and more. The lobby living room's plush, over-sized couches and curated local activations beckon guests to stay a while and soak in the comfortable, social atmosphere while unique programs, steeped in local authenticity, connect guests to the best of the destination. In addition, guests can enjoy the hotel's new dining concept, Tratto, a spirited bar-driven restaurant serving rustic Italian fare with modern sensibilities and casual, communal-style dining. ... more   less 

Additional Information about The Marker San Francisco, A Joie de Vivre Hotel

Address: 501 Geary St, San Francisco, CA 94102-1640 (Formerly Hotel Monaco San Francisco - a Kimpton Hotel)
Region: United States > California > San Francisco
Price Range: $312 - $629 (Based on Average Rates for a Standard Room)
Number of rooms: 208
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Also Known As:
Kimpton San Francisco
Hotel Monaco San Francisco
Hotel Style:
#30 Romantic Hotel in San Francisco
#32 Family Hotel in San Francisco
#35 Business Hotel in San Francisco
#52 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Marker San Francisco, A Joie de Vivre Hotel staff and other travellers.
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Questions? Get answers from The Marker San Francisco, A Joie de Vivre Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If noise bothers you, request a room on the 7th floor in the back. There is no view.”
 of 5 bubbles yogachick28, 27 Mar 2017 | Read review
“My room looked at an adjacent building's wall, so try to ask for one farther down the main hall.”
 of 5 bubbles JayW913, 18 Mar 2017 | Read review
“Higher floors are quieter”
 of 5 bubbles suzanneb483, 2 Mar 2017 | Read review
“we stayed in a couple of rooms there and all were great.”
 of 5 bubbles hrgarrett, 1 Mar 2017 | Read review
“The ones overlooking Geary feel more lively.”
 of 5 bubbles mwhMHS, 22 Feb 2017 | Read review
5 of 5