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Holiday Inn Express & Suites Del Rio

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Holiday Inn Express & Suites Del Rio
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79 Reviews from our TripAdvisor Community

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Showing 76: English reviews
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Reviewed 4 days ago NEWvia mobile

Typical which is a good thing. Good location next to large mall with movie theater. Good rates-Hampton Inn across the street was $30 more. Comfortable bed and pillows. Breakfast typical. Again no surprises

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Helpful?
Thank Angie N
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Angie N, Thank you for being our guest recently and for taking the time to share your experience with us. We are happy to hear that your stay was a comfortable one and met your needs. Our valued guests are what we are all about, and are truly at the heart of all we do. Thank you again for...

Bozeman, United States
Reviewed 2 weeks ago

Fast and efficient check-in but not very welcoming. Asked for and received a top floor room that was clean and quiet. The property is located about one block from the main street through town which kept traffic noise to a minimum. Good value for the price.

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Helpful?
Thank Jim S
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Jim S, Thank you for sharing your experience with us. I am very happy to hear that your stay was for the most part a satisfying one. I apologize for the less than welcome experience upon check in. This is not what we are known for, and I have addressed your concern with my team for immediate improvement. It...

Cibolo
Reviewed 13 October 2016

The room could use some updating. The bathroom door appeared to be temporary. No hooks for hanging wet towels or clothes while changing. Nice to have small fridge, micro and coffemaker. A/C was noisy. Good location with Rudy's BBQ across the street and mini mall next door. We booked at last minute and were lucky to get a room as...

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Helpful?
Thank Donna B
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Donna B , I appreciate you taking the time to share your thoughts on your recent stay with us. I am very sorry to hear that your room experience was not to your expectations. Your room in particular was in process of a much needed bathroom door replacement . To allow for availability of the room, a temporary door...

Reviewed 17 August 2016 via mobile

This hotel was SO CLEAN and so awesome the beds were very very comfortable. Would definitely recommend this hotel breakfast was included but we didn't do the free breakfast. The complimentary shampoo,conditioner,& lotion was Bath & Body Works this was awesome and they also had complementary bottled water. ALL WAS PERFECT BUT DESK CLERK WHEN WE CHECKED IN AND WHEN...

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Helpful?
Thank Bebevee59
Dallas, Texas
Reviewed 11 July 2016

Beds very comfortable, room clean and hotel well kept. Coffee in room was poor and they had no regular (only decaf). Breakfast in lobby was mediocre but adequate. All in all, not a bad place to stay. Location is central and convenient to all of Del Rio. Check-in accommodations and room requests were honored and appreciated.

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Helpful?
Thank Sarah M
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Sarah M, I want to thank you for sharing your experience with us at the Holiday Inn Express Del Rio. I am delighted to hear that your stay was a pleasant one for the most part. I am sorry to hear that the quality of our breakfast was not to your satisfaction. I have shared your concerns with our...

Canyon, Texas
Reviewed 11 July 2016

I traveled to Del Rio for business and chose this hotel from the reviews.Great place to stay the room was clean the air conditioner worked very well. The desk staff was great and offered a great location for supper. The breakfast had a good variety. Will stay here again.

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Helpful?
Thank moe40moe
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi moe40moe, Your generous review is very much appreciated. I am happy to hear that our positive reviews were a factor in your decision to stay with us. Our guests are everything to us. We want our guests to have the best experience when staying with us and it is a goal we strive for everyday. I am very pleased...

Reviewed 25 June 2016 via mobile

Nice hotel, good location, walking distance to stores and restaurants. The rooms are spacious, modern. They have a fridge and microwave in the rooms. The staff was very professional and attentive. Breakfast is bountiful but typical. I will be back.

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Helpful?
Thank Danny M
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Danny M, Thank you for your generous review! We are very happy to hear that your stay was to expectations and satisfaction. I have shared your comments with our team and they pass along their absolute gratitude. Thank you again, Danny M, and please come again real soon!

Lubbock, Texas
Reviewed 23 June 2016

My family has stayed here twice and I'm reviewing again because it's such a great HIE. The beds/ linens were extremely clean and comfortable which is a big deal to me, breakfast was terrific, and the pool is the nicest pool. It's obvious the manager and staff are professional and hard working.

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Helpful?
Thank Dan-Cathy
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Dan-Cathy, Thank you very much for your kind review! I am very happy to hear that your stay with us again met your expectations. Our guests are very important to us and we show that in all we do. We appreciate your acknowledging our efforts as our goal is to meet and exceed our guests expectations on each stay....

Reviewed 20 June 2016 via mobile

Staff not very friendly, couldn't find my reservation. Had to get a different room , they told me they were all out of the room I reserved, which I found odd, seeing has how I was able to reserve in the first place?? My mom went in a talked to the lady at reception and somehow was able to get...

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Helpful?
1Thank Cassandra R
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi Cassandra R, Thank you for sharing your experience and bringing your concerns to our attention. I want to apologize for the inconveniences regarding your original reservation and stay experience. I am pleased to hear that it was eventually worked out although the timing and availability of your preferred room, and importantly the service,could very well have been improved upon....

Temple, Texas
Reviewed 19 June 2016 via mobile

We stayed here for four nights and I have to say our room was clean, cool and comfortable. I would stay here again. Management was very accommodating on our second room we reserved by allowing us to switch rooms closer to our first room. I appreciated that very much. Maid service did a great job each day restocking everything and...

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Helpful?
Thank aggiegirl67
TommyZapata, General Manager at Holiday Inn Express & Suites Del Rio, responded to this review

Hi aggiegirl67, Thank you for the awesome 4 star review! We are very happy to hear that your stay was a great one. We are all about our valued guests! Your generous review has been shared with my team and I pass along their absolute gratitude. As well, we are grateful for your kind recommendation. Thank you again, and please...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning

Additional Information about Holiday Inn Express & Suites Del Rio

Address: 2410 N Bedell Ave, Del Rio, TX 78840-8024
Region: United States > Texas > Del Rio
Price Range: $132 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Del Rio 2.5*
Number of rooms: 93
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Del Rio staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express & Suites Del Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor room facing the pool was quiet.”
 of 5 bubbles wbruyere, 15 Jun 2016 | Read review
“I stayed on first floor and had no noise issues.”
 of 5 bubbles MichaelNema, 3 Feb 2016 | Read review
“Even though we were close to the elevator, our 6th floor room was offset and we did not hear any elevator noise.”
 of 5 bubbles joycec27, 25 Sep 2015 | Read review
“upper floors are very quiet”
 of 5 bubbles TravelTankerman, 6 Sep 2015 | Read review
“elevator is rather slow.”
 of 5 bubbles 4gbutler, 27 May 2015 | Read review
5 of 5