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Usually a Motel 6 is nothing special but clean, "serviceable," and adequate for a night's rest, but this one was dirty, tired, and badly needed work. For instance, the sheets were really old and paper thin, the carpets and bedspreads were dirty, and even the...More
After having reservations for over a month in advance, i arrive to find the property is being gutted and not in operation. It seems they forgot to notify me about this "issue" with my reservation. The only employee at the property denied any reservations until...More
4 Thank 507curt
Response from 6Team, brand expericened team member at Motel 6 Los Alamos NMResponded 7 August 2015
Thank you for taking the time to share your review. We apologize for the inconvenience our renovations caused you while we make improvements for our guests. The service issues you describe are atypical to Motel 6 standards for quality, and we are sorry...More
Decent size room, ours appeared clean. Ok for a night since the price was right.
Wi-Fi was spotty. They "ran out" of coffee which was poor since it's the only thing available in the morning (no breakfast) Ice machine was broken & still broken 3...More
Response from 6Team, Brand Experience Team member at Motel 6 Los Alamos NMResponded 8 May 2015
Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay in regards to our amenities offered at the property. We...More
This was a nice place for a one night stay. The bed was very comfortable. However, there is no coffee in the room and the water system was really awful. If you need a shower, go somewhere else. It is a motel that needs more...More
Thank Grace M
Response from 6Team, Brand Experience Team member at Motel 6 Los Alamos NMResponded 23 April 2015
Thank you for your feedback. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the comfort, maintenance and amenties issues concerns you describe. We are sorry to hear about the inconvenience you experienced with the water...More
The size of the rooms, the fridge, microwave and the 2 Queen beds persuaded us to stay here and we were comfortable enough. At half the price of Comfort Inn, it was the best choice in a limited range of options. But come on, Motel...More
Response from 6Team, Brand Experience Team member at Motel 6 Los Alamos NMResponded 17 April 2015
Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know your disappointment in the conditions you describe...More
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