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I get it, this is not a five-star hotel. It's barely a two star. There was a humid feel to it in my room. Maybe it's related to the hurricane. The one thing I don't get is why the room was not kept. They made...More
Response from Roy A, General Manager at Fairfield Inn & Suites BeaumontResponded 3 weeks ago
I thank you very much for bringing this issue to my attention. I have shared your comments with our hard working housekeeping staff and we sincerely apologize for the inconvenience.
To be honest, there were some areas of concern upon our arrival at this hotel, but most of them were caused by outside factors beyond the control of the hotel staff. Access to and from the hotel from the interstate was hindered by road construction....More
Response from Roy A, General Manager at Fairfield Inn & Suites BeaumontResponded 1 September 2017
I apologize for those issues you experienced, but I am thrilled to hear we were able to address them quickly and promptly. Look for to serving you again.
As Marriott Rewards members - we really should have booked online from the car before heading to the check-in desk... I think we'd have gotten a better deal, but we consider it a "lesson learned". Anyhow, this property (as well as some of the surrounding...More
Response from Roy A, General Manager at Fairfield Inn & Suites BeaumontResponded 10 August 2017
We apologize for the construction being performed by the city, hopefully it will be completed very soon, we look forward to your next visit!
I redeemed my points here for a one night stay while driving cross country to California. My room was comfy, clean and quiet as you would expect. The breakfast in the morning was great, one of the best of my 24 day trip. I would...More
Response from Roy A, General Manager at Fairfield Inn & Suites BeaumontResponded 26 July 2017
Thank you so much for your kind and wonderful comments, no matter the situation, we do our very best to take care of our guest!
I stayed here twice in last two months. Both times with nice big room. Glad to have the microwave and frig. I did use the fitness center and their equipment is professional. The stay in June they had finished the remodeling of entrance and i...More
Response from Roy A, General Manager at Fairfield Inn & Suites BeaumontResponded 10 July 2017
US$102 - US$164 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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