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Fairfield Inn & Suites Asheville Outlets

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11 Rocky Ridge Rd, Asheville, NC 28806-2224
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (35)
Room & Suite (9)
Dining (1)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Fairfield Inn & Suites Asheville Outlets
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#52 of 84 hotels in Asheville
Location
Cleanliness
Service
Value
GreenLeaders Silver level

Welcome to Fairfield Inn & Suites Asheville South/Biltmore Square, your Asheville “home away from home.” Fairfield Inn & Suites Asheville South/Biltmore Square aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Given the close proximity of popular landmarks, such as Center for Creative Living (2.0 mi) and Biltmore (3.0 mi), guests of Fairfield Inn & Suites Asheville South/Biltmore Square can easily experience some of Asheville's most well known attractions.

Rooms at Fairfield Asheville offer a flat screen TV and air conditioning providing exceptional comfort and convenience, and guests can go online with free wifi.

24 hour front desk and newspaper are some of the conveniences offered at this hotel. A pool and free breakfast will also help to make your stay even more special. If you are driving to Fairfield Inn Asheville, free parking is available.

While you’re here, be sure to check out some of the Mexican restaurants, including Papa's & Beer Mexican Restaurant, El Chapala Mexican Restaurant, and Taco Bell, all of which are a short distance from Asheville Fairfield.

Asheville is also home to Grove Arcade, a popular architectural building that is not too far from Asheville Fairfield.

Fairfield Inn & Suites Asheville South/Biltmore Square puts the best of Asheville at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast buffet
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English
Hotel links
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374Reviews2Q+A62Room tips
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Popular mentions
wanderlust1966 wrote a review Aug 2021
Charlotte, North Carolina50 contributions51 helpful votes
The staff were wonderful. I stayed in a double room for one night with my brother. Getting to the hotel is a little strange the road is curvy. If you're looking for a romantic hotel to escape to Asheville with your partner this maybe wouldn't be my first choice. It is about a 10 minute drive to downtown. If you looking for a hotel close to the highway and the Asheville Outlet Mall this might be a good choice. It is an older property that has been redone. The bed was fine and the shower had hot water. I wasn't a fan of the cable tv. There was no cable guide and the channels moved very slowly. Maybe this was due to the remote. I did notice a whirlpool hot tub but didn't use it. There really wasn't much for the complimentary breakfast. I had some coffee, fruit, and a cereal bar. I never expect much. Overall my stay was decent. The staff were great!
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Date of stay: March 2021
Rooms
Location
Service
Room Tip: The Apollo Flame Restaurant nearby has decent food.
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Response from Heather Cardone, Guest Services / Front Office at Fairfield Inn & Suites Asheville Outlets
Responded 7 Aug 2021
Dear wanderlust1966, Thank you for being a guest at our hotel. We are glad to know you were pleased with our courteous staff. However, we regret your disappointment with the breakfast we offer. We apologize for not meeting some of your expectations. Thank you again for your feedback, and we hope to have the chance to make it up to you on a future visit. Taylor Gasperson General Manager
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MTodL wrote a review Jul 2021
Cloverdale, Indiana207 contributions64 helpful votes
Nice, recently renovated place. Stayed in a suite, but still had very small, one person bathroom. Great for one person extended stay or overnight for couples or family. My wife used the app to check in, which made her phone our key-odd not having personal interaction, but that is not a slam against the hotel
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Outlets
Responded 25 Jul 2021
Dear MTodL, Thank you for taking the time to post an excellent rating of Fairfield Inn & Suites Asheville Outlets. We always want our guests to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will revisit so we can provide you with another great stay. Taylor Gasperson General Manager
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millyka wrote a review Jul 2021
Miami, Florida41 contributions25 helpful votes
Very cheaply run hotel. Poor at best breakfast, no coffee in lobby and basically run for owners profit only. Envoy, very disappointed in your product . Save your money find another hotel. Very over priced. Sorry we stopped to stay at that hotel.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Outlets
Responded 7 Jul 2021
Dear millyka, Thank you for the review. We are genuinely sorry for not delivering the exceptional stay you deserve. We are continually striving to give each guest an enriching and memorable visit, so we are disappointed that we let you down. Please accept our sincere apologies for not meeting your expectations; we will share your concerns appropriately as we are constantly striving to better our guest experience. We would welcome another opportunity to regain your trust and hope you will give us another chance in the future. Taylor Gasperson General Manager
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RoseBowlTraveler wrote a review Jul 2021
Cincinnati, Ohio375 contributions86 helpful votes
Checked in at desk, pleasant young woman handled arrival. Later upon returning from dinner - walked into bathroom and unbeknownst to me, floor was flooded and I slipped, nearly falling and aggravating my back. Called to report water on floor in bathroom and hallway - same woman said no maintenance available, no manager available but she could move us to another room. She ran up with another key and said she would report to manager. Next morning upon checkout, I asked for manager - she's not there but there was a note about the incident and I would be contacted by manager. No one ever contacted me. We usually stay here twice a year but will look for other accommodations in the future.
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Date of stay: May 2021
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Response from Team Marriott, Guest Services / Front Office at Fairfield Inn & Suites Asheville Outlets
Responded 6 Jul 2021
Dear RoseBowlTraveler, Thank you for choosing us for your recent visit and for the feedback. We regret to learn about the incident outlined and that we did not follow up on your concerns. We apologize for your experience and appreciate your patience. We have shared your feedback with the appropriate team to ensure our guests have a comfortable stay moving forward. Thank you for your time; you have our assurance that we will address your comments appropriately. We wish you all the best with your travels. Taylor Gasperson General Manager
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George C wrote a review Jun 2021
Chickamauga, Georgia138 contributions47 helpful votes
This hotel is located in an area with a lot of road construction. The staff was not helpful at all with directions to the hotel. There was not a lot around in this area and if I return to Asheville I would probably stay in a different area. My granddaughters enjoyed the indoor pool.
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Date of stay: June 2021
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PRICE RANGE
US$104 - US$192 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
fairfield inn asheville south hotel asheville, fairfield asheville, asheville fairfield inn
FORMERLY KNOWN AS
Fairfield Inn & Suites Asheville South/Biltmore Square
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
92
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Frequently Asked Questions about Fairfield Inn & Suites Asheville Outlets
Which popular attractions are close to Fairfield Inn & Suites Asheville Outlets?
Nearby attractions include Asheville Outlets (0.7 km), Tonic Mrkt (0.6 km), and Lindt Chocolate Shop (0.6 km).
What are some of the property amenities at Fairfield Inn & Suites Asheville Outlets?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites Asheville Outlets?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites Asheville Outlets?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites Asheville Outlets?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites Asheville Outlets?
Conveniently located restaurants include Apollo Flame Bistro - Brevard, Papa's & Beer Mexican Restaurant, and Stone Ridge Tavern.
Are there opportunities to exercise at Fairfield Inn & Suites Asheville Outlets?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites Asheville Outlets?
Yes, laundry service and self serve laundry are offered to guests.
Does Fairfield Inn & Suites Asheville Outlets offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Fairfield Inn & Suites Asheville Outlets?
Many travellers enjoy visiting Biltmore (4.8 km), Biltmore Village (6.9 km), and Historic Cotton Mill Studios (6.8 km).
Is Fairfield Inn & Suites Asheville Outlets accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.