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Sleep Inn West

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872 Reviews from our TripAdvisor Community

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Showing 866: English reviews
Reviewed 3 weeks ago via mobile

Our stay here was amazing! We booked through TripAdvisor and I accidentally booked the wrong night. They were more than willing to help, and never once seemed annoyed by us. And they got us in for the right night at the same price we signed for online, even though I'm sure they didn't have to. The staff was amazing, really...

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Helpful?
Thank Katie D
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Hi Katie D! Thank you so much for the great review! Mistakes happen, no one is perfect! I am just glad we were able to fix it! I am so happy to hear you had a perfect anniversary with us here in Asheville and everyone seems to love the new bathrooms! I look forward to seeing you again!!! Take care!...

Shippensburg, Pennsylvania
Reviewed 4 weeks ago

Clean,well kept,staff was good,breakfast filling. Friends and I will be back. Not too far from the Biltmore. Close to other things to do, shopping, movies, ect. Would recommend reasonably priced. Join choice privledges to earn points for free nights or other choice privledges.

Review collected in partnership with this hotel
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Helpful?
Thank Denise S
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Denise S!! We really appreciate you taking the time to share your opinion of your recent stay with fellow travelers here on trip advisor. I am so glad your trip to Asheville and your stay with us went so well. Thank you for being a Choice member and for recommending our hotel! I hope we see you again real soon!...

Memphis, Tennessee
Reviewed 4 weeks ago

we loved everything about the room.. it was clean.. beds were amazing.. shower was fabulous.. the building was odor free, updated, and modern.. staff at frount dest was friendly.. would definitely stay again

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Helpful?
Thank tinaO3108XW
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you tinaO3108XW! I am soooo very happy that you loved EVERYTHING about our hotel! We really appreciate you taking the time to review your recent stay with us here on tripadvisor. I am glad you found the beds "amazing" and the showers "fabulous"!! I certainly hope it won't be too long until your next visit! Safe travels!! -Danielle, Front...

Danville, Virginia
Reviewed 4 weeks ago

i had a blast staying here and spendind time with a good friend the room was very clean it was almost like home the staff was very nice aswell thank you all. wheni come back to ashevile this is where ill be staying if they have a room open.

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Helpful?
Thank Crystal W
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Crystal W thank you so much for that wonderful review! I am happy to hear that your room felt like home! I will also pass along your kind words to the staff, I am sure they will appreciate it. I hope you enjoyed your time here in Asheville and got to get in some of the sights of downtown Asheville!...

North Carolina Coast, North Carolina
Reviewed 5 weeks ago

Enjoyed our stay here except for being assigned one of 3 rooms with handicapped tub with shower. We should have asked to change as soon as we saw it, but did not. As we checked out, the desk clerk told my wife we could have done so. Large rolls of carpeting in lobby so upgrades that had been made to...

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Helpful?
Thank asburydan40
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank asburydan40 for the wonderful review! We are working very hard to make our hotel completely 100% SMOKE FREE!! New beds, linens, paint and carpet so no more "stale smoke" smell! Just fresh and comfortable. I am very happy you and your wife enjoyed your stay with us and hope you do so again. If your room is ever not...

greensboro
Reviewed 23 January 2017

Was a very clean and nice place that's conveniently located to any thing you made need. Staff was very friendly and accommodating. I would stay here again. In a heartbeat. Couldn't ask for a more affordable room.

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Helpful?
Thank bradleymH5093GI
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Hi bradleymH5093GI!! Thank you for sharing your opinion with other travelers, for the 5 STAR rating and thank you for being our guest! It means a lot to us that you wouldn't hesitate to stay with us again. Hearing that means all the hard work we do doesn't go unnoticed! So thank you again and we really do look forward...

Cleveland, Georgia
Reviewed 23 January 2017

This hotel was quite the find. The room had been recently remodeled and the bed & pillows were so comfortable. The rooms come with a small fridge and microwave which was nice. The price was a fraction of the other hotels we had called and were booked up for the weekend. The location is kinda obscure but Siri got us...

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Helpful?
Thank Robin S
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you Robin S for your wonderful words and 5 stars!! I am so happy you enjoyed your room, the comfy bed and the pillows! I actually had a guest ask me this morning where we get our mattresses!! We want all of our guests to be as comfortable as possible, a home away from home. Thank you so much...

Asheville, North Carolina
Reviewed 23 January 2017

I am a choice privileges member. I stay at choice properties often because the value for the price. I'm almost always satisfied with everything EXCEPT the hot breakfast items. Advice to Choice Hotels: Lose the reheated frozen egg patties, the mystery sausages, and the limp potatoes. Inedible.

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Helpful?
Thank Tim C
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you Tim C for taking the time to share your experience with fellow travelers. While we are thrilled that you enjoyed your stay overall, we are very sorry to hear that you did not find our breakfast adequate and assure you that your comments will be shared with the kitchen staff. Perhaps we can find better alternatives. I sincerely...

Nashville, Tennessee
Reviewed 23 January 2017

A great place to stay. Decor very current. Rooms comfortable. Breakfast is good. Will return again when visiting Asheville. Location is convient to downtown and attractions. Staff is friendly. Parking is good

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Thank Stephen B
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Thank you Stephen B for taking the time to share your positive experience with fellow travelers! We are pleased to hear that the staff made you feel welcome, and that you enjoyed the amenities and accommodations of our hotel. I hope you enjoyed your time at Biltmore, it is definitely a place to enjoy time and time again. We would...

Lexington, Kentucky
Reviewed 23 January 2017

Our first stay at a Sleep Inn was at this hotel several years ago. We look for them as we travel now. This was our third trip here and we once again found it comfortable, clean and safe. Breakfast is a full one and quite good. Lots of choices! They were recarpeting while we were there and we heard nothing...

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Thank nancymM2233SG
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review

Hi NancymM2233SG!! Thank you so much much for being such a loyal guest with us. We truly appreciate you. I am glad you found everything about our hotel to your satisfaction! I am sorry the glue didn't work! I was sure that do it! I hope you were able to get your glasses fixed in time! We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 

Additional Information about Sleep Inn West

Address: 1918 Old Haywood Rd, Asheville, NC 28806-1132
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $93 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Choice Hotels and Priceline so you can book your Sleep Inn West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn
Hotel Style:
#4 Business Hotel in Asheville
#4 Best Value Hotel in Asheville
#10 Family Hotel in Asheville
#17 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn West staff and other travellers.
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Jackson, Tennessee
over a year ago
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Juneau, Alaska
5 months ago
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over a year ago

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Questions? Get answers from Sleep Inn West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our King Room was Great!”
 of 5 bubbles johnhK1697QB, 21 Feb 2017 | Read review
“If you prefer a bathtub, you might request before checking in.,”
 of 5 bubbles glynr34, 4 Feb 2017 | Read review
“Be sure to get room on top Floor away from Patton Avenue”
 of 5 bubbles D3608LBlindas, 2 Feb 2017 | Read review
“They were painting on floor 2, so we were in 322 on 3rd floor. Nice view or sunrise.”
  • Very comfortable bed.
  • room with safty bars
  • Sunrise from room 322.
 of 5 bubbles bonlouLexingtonSC, 1 Feb 2017 | Read review
“Appears only one side of motel has views that do not overlook roofs and other commercial structures.”
 of 5 bubbles asburydan40, 23 Jan 2017 | Read review
5 of 5