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Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel

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12 Rocky Ridge Road, Asheville, NC 28806-2224
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (87)
Room & Suite (51)
Dining (13)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 84 hotels in Asheville
Location
Cleanliness
Service
Value
Welcome to the Holiday Inn Express & Suites SW Asheville Outlets. The hotel is located off Exit 33 from I-26 and one mile from I-40 interstate. We are just steps from the region’s largest outlet mall with dining and hundreds of retail shops and only minutes from downtown. This convenient location allows you extra time to explore our Asheville’s unique shops, restaurants, and breweries. After having a great night's sleep in our newly renovated hotel, spend the day exploring the historic Biltmore Estate, or take in the magnificent views on the Blue Ridge parkway. If your interest lies in nature, we can direct you to the nearby North Carolina Arboretum, with their beautiful gardens and many hiking trails. If you are in for an adventure, book a white-water rafting trip, hike at the renowned Chimney Rock Park, or take a ride on the Great Smoky Mountain Railway. All will make a memory that lasts a lifetime and they just a short drive from the property. We are unable to accommodate commercial-sized Trucks, Trailers, RVs, or buses not with a tour group due to the egresses of our parking lot.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Taxi service
Parking
Wifi
Hot bath
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
First aid kit
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, Spanish
605Reviews11Q+A86Room tips
Traveller rating
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Popular mentions
duffey3700 wrote a review 19 Oct
Richmond, Virginia2281 contributions191 helpful votes
+1
Great hotel that was clean, quiet and had a friendly staff. We had a room on the front of the building with a small balcony. Standard HIE breakfast which was good. The only problem we would mention is the seating area in the food area was very close seating especially during this period of social distancing. Other than that it was a great stay and we'll stay again the next time we are in Asheville.
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Date of stay: October 2021
Location
Service
Sleep Quality
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SouthernFamilyOf3 wrote a review Sep 2021
Greenville, SC100 contributions30 helpful votes
We did a whirlwind visit of our favorite spots including shopping both downtown and at the outlets across the street, good restaurants, hiking on Craggy Gardens, and finally the Arboretum. All except Craggy are pretty close to this hotel, thus we could see a lot in just one overnight stay! Check-in was quick and friendly, and they helped me out by providing a battery I needed. Thanks! Breakfast was great - pretty much back to normal with eggs, breads, cereal and even bottled water in the fridge. I had coffee and tea at different times, and both were very good. The room was just right for our family of 3, with 2 queen beds plus fridge, coffee, and microwave. The fridge was in a niche near the bathroom, which is much better than having it opposite the bed, a common practice. They Always make noise. AC worked well and the room was nice and clean. If I could improve two things, it would be a better fit on the bathroom door (it sticks) and YouTube as a choice on the TV.
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Date of stay: August 2021
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Location
Service
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John M wrote a review Jul 2021
Seminole, Florida7 contributions12 helpful votes
I stayed here with my family in early July. Very clean hotel, looks recently renovated. Rooms were comfortable. We had 6 adults in 2 rooms and didn’t feel crowded. I was concerned when I booked because I was afraid I’d be further away then I wanted to be from the popular sights of Asheville, but honestly I never spent more than 10 minutes getting to where I wanted to be. The hotel is right off the interstate, and there is an entrance to the Blue Ridge Parkway just a couple of miles away. The hotel is in a nice area, mostly surrounded by other hotels. There’s an outlet mall very close, and an Ingles supermarket. Ingles had a nice selection of fresh food in their deli. We opted to bring dinner back from there one night. Free breakfast at the hotel was a real value too. Staff was friendly and helpful. We thoroughly enjoyed our stay here and will gladly return! The picture I’ve attached is a view from the pool.
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Date of stay: July 2021Trip type: Travelled with family
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lmr0114 wrote a review Jun 2021
Lake Zurich, Illinois42 contributions19 helpful votes
This hotel was very clean and comfortable after a long day of driving. Check-in was easy and everyone was friendly. Parking was simple and plenty of it. Covid protocols were followed and we felt very safe the entire stay. I would definitely stay again.
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Date of stay: June 2021Trip type: Travelled with family
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Lynne B wrote a review May 2021
Birmingham, Alabama12 contributions
Staff was wonderful. Hotel was very clean. Did a great job with breakfast considering all the covid restrictions. Would definitely stay again! Great location for visiting areas around Ashville. Thank you Darlene for assisting us with the rewards program.
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Date of stay: May 2021Trip type: Travelled as a couple
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PRICE RANGE
US$101 - US$203 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express asheville - biltmore square mall hotel asheville, holiday inn asheville, biltmore square mall
FORMERLY KNOWN AS
Holiday Inn Express Asheville
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
108
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Frequently Asked Questions about Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel
Which popular attractions are close to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
Nearby attractions include Asheville Outlets (0.6 km), Tonic Mrkt (0.5 km), and Lindt Chocolate Shop (0.5 km).
What are some of the property amenities at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
Conveniently located restaurants include Apollo Flame Bistro - Brevard, Papa's & Beer Mexican Restaurant, and Stone Ridge Tavern.
Are there opportunities to exercise at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
Yes, dry cleaning and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites Asheville SW - Outlet Ctr Area, an IHG hotel?
Many travellers enjoy visiting Biltmore (4.8 km), Biltmore Village (6.9 km), and Historic Cotton Mill Studios (6.9 km).