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Courtyard Asheville

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Courtyard Asheville
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229 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Atlanta
Reviewed 2 weeks ago

Stayed here for a soccer tournament. The hotel was clean and staff very nice. Although the hotel was somewhat updated it just wasn't as nice and new as others. We tried two different rooms and they both smelled VERY musty. My daughter has a mold sensitivity and after the first night she was congested and coughing which is her usual...

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Helpful?
Thank kpb2424
Concord, North Carolina
Reviewed 2 weeks ago

Disclaimer: I am a road warrior and Marriott Platinum Elite level, my standards are based off of staying at between 20-30 properties a year. Upon checking in at the front desk, where I was greeted and extended great service, I was upgraded (on request) to a 1 Bedroom suite instead of the standard room. I was happy with the service...

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Thank Shaynes704
Reviewed 2 weeks ago

The room was acceptable and basically clean. The glass door that separated the elevator and ice machine from the guest rooms was a nice touch - we didn't hear either one. We booked through trip advisor and prepaid - so I thought it was odd the front desk asked for a credit card when we checked in. When I went...

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Helpful?
Thank Valerie M
Ocala, Florida
Reviewed 3 weeks ago

I stayed here for a few nights during a recent business trip. Certainly up to the standards of the Ctyd. I liked the Carrabas right next door. The pool and gym were a welcome comfort on the road. I would recommend this hotel to any traveler.

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Thank jrwshngtn
Fort Lauderdale, Florida
Reviewed 3 weeks ago

I've rarely stayed where the staff was this warm and welcoming - and not paid $400/nite! Everyone went out of their way to answer questions, be accommodating and make sure I was comfortable. Carmen is a gem!!! Definitely employee of the year! Bistro has a nice selection of food, cooked well. Wines are nice (considering this is a lobby bistro).

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Thank JoCarol R
Augusta, Maine, United States
Reviewed 14 January 2017

The hotel was great for the price. Cleanliness was great. The staff were all very helpful and friendly. The reservation desk was friendly in person and on the phone. Customer service was definitely a priority.

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Helpful?
Thank Lisa H
Christina H, General Manager at Courtyard Asheville, responded to this review

Thank you so much for taking the time to share your experience with us! Thank you for noticing that we strive for great customer service! Glad you enjoyed your stay and we hope to see you again in the future!

Toronto
Reviewed 13 January 2017

We visited it exactly on January 1, 2017. We had a perfect first impression from the receptionist. Because we traveled with 2 children, she offered us a large room. We asked and she showed us the firepit and how it works. We spent really nice time later around the firepit. The water in the pool was not warm enough but...

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Helpful?
Thank margipan
Christina H, General Manager at Courtyard Asheville, responded to this review

I'm so glad to hear that we could help make your family trip a special one! We love the firepit as well and I wanted to let you know that we have ordered new cushions for them that are shipping in one week! Just in time for those chilly early spring mornings! We hope you can come back and enjoy...

Starkville, Mississippi
Reviewed 10 January 2017

I was worried this hotel would be too far from downtown to really explore the city when I looked at the map. Turns out downtown is 15 minutes away and it wasn't a problem at all. The prices were fair, the rooms were clean, and the service was friendly. Can't really ask for more in a hotel.

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Helpful?
Thank Dettwiller
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for responding! We also love our location for several reasons as well! Being so close to downtown yet outside of the hustle and bustle (and much higher rates)- also being so close to the mall and many dining options including our own Bistro and Carrabbas right in the same parking lot! Glad to hear how impressed you were...

Charlotte, North Carolina
Reviewed 2 January 2017 via mobile

The price is what drives most people to the Courtyard I'm sure. We used points and the other Marriott was booked for this last minute trip to Asheville. That being said the staff was very friendly and helpful. The room was clean but the bathroom needed so much help. The tub was rusted and the floor tile cracked. The room...

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1Thank Amy M
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you so much for taking the time to respond to us! We appreciate any an all feedback! Especially when it's complimenting our staff! I do agree with you that we are due for a renovation, which fortunately we are scheduled for in one year! Meanwhile, as you mentioned, it's a great location to downtown, clean and friendly and we...

Reviewed 13 December 2016 via mobile

All of the staff we encountered were so friendly and helpful. The rooms were clean and everything was in working order. My kids really enjoyed the indoor pool in the evenings while I enjoyed the Starbucks bar and sipped my coffee by the outside fire pit. And just a five minute drive to get into downtown Asheville. A very fun...

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Helpful?
Thank Sendtokatie
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you so much for taking the time to share your positive experience with us! We pride ourselves on our cleanliness and friendliness and glad that you felt the same! Happy holidays to you and your family! We hope to see you back again soon! Sincerely, Christina

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Courtyard Asheville

Address: One Buckstone Place, Asheville, NC 28805-1807
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $159 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott
Hotel Style:
#28 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Asheville staff and other travellers.
4 questions
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Vinton, Virginia, United States
over a year ago
Vinton, Virginia, United States
over a year ago
Hillsborough, North Carolina
over a year ago

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Questions? Get answers from Courtyard Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste money on Suite, the furniture is missing or minimal.”
 of 5 bubbles Shaynes704, 6 Feb 2017 | Read review
“Ask for one with mountain view”
 of 5 bubbles jocarolr, 29 Jan 2017 | Read review
“For more travelers choose a room with a sofa”
  • Clean and nice
  • The TV
  • The room
  • Clean and nice
  • The room with the sofa
 of 5 bubbles margipan, 13 Jan 2017 | Read review
“I stayed on the second floor. Only there for one night it was okay area to be in. Did hear some loud voices in the hall during the night.”
 of 5 bubbles no3fan, 21 Aug 2016 | Read review
“Time of year booking can get expensive for the level hotel”
 of 5 bubbles lovliladi, 25 Jul 2016 | Read review
5 of 5