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Courtyard Asheville

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Courtyard Asheville
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217 Reviews from our TripAdvisor Community

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Showing 216: English reviews
Richmond, Virginia
Level Contributor
180 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 6 days ago NEW

You can save money for sure staying here vs right downtown, and it's a really easy less than 5 min drive to downtown (and parking is easy). the hotel is showing its age, but the rooms were very clean. no free breakfast. bathroom sink is separate from shower/toilet, with no door, so will wake up the rest of the room... More 

Helpful?
Thank virginiahome64
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Dear virginiahome, Thank you so much for your wonderful comments, I'm so glad that you enjoyed your stay with us and all of the positives that you pointed out about our hotel. We may not be the newest hotel or the most recently renovated, however, we strive to be the friendlist and the cleanest hotel. Thank you for noticing and... More 

Level Contributor
154 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 2 weeks ago via mobile

This hotel offers good prices for Asheville. On the other hand the rooms need updating and the in wall air conditioning system is noisy. The rooms are also small. On the plus side the hotel is far off the road and very quiet. Free parking is available very close to the entrance. The courtyard brand is usually a very good... More 

Helpful?
Thank drl_smit-may
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

First and foremost, thank you so much for taking the time to respond. We are pleased to let you know that within a year we will doing a complete renovation. We appreciate you staying with us and we hope that when you make it back to Asheville, you choose to stay with us again! Thanks so much! More 

Hendersonville, North Carolina
Level Contributor
353 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 2 weeks ago via mobile

This is really nice hotel...would have rated it higher if they have remembered to provide me my wake up call..but over all very nice and I would give them another shot at providing me a room...clean, nice front desk, nice market place, nice out side really like the fire area..

Helpful?
Thank SeaRay52SB
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you so much for sharing your experience with us! We certainly appreciate all of the compliments and I can assure you that we will be evaluating our wake up procedures to figure out what happened so we can correct it moving forward. Once again, thank you so much and I hope that you have a happy happy holiday. More 

Level Contributor
17 reviews
Reviewed 4 weeks ago via mobile

My husband and I went away for the weekend to Asheville to celebrate his Birthday. The suite exceeded our expectations. Giant jacuzzi in the room with windows that could be opened to watch TV while relaxing. The suite was very clean and the sitting area was nice to relax in as well.

Helpful?
Thank Jen G
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Dear Jen G, Thank you so much for your wonderful compliments of our hotel! We are so glad we could be a part of your memories and that your husband had a great birthday! We look forward to serving you again in the future! More 

Bonita Springs
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 October 2016

Nice hotel, but room rate of $190 is too high for a Courtyard that needs a face-lift. At least at Fairfield you get complementary breakfast. This Courtyard doesn't even have complementary coffee. But they will happily sell you a Starbucks Grande for $3.50!

Helpful?
1 Thank Paul L
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for taking the time to share your experience at our hotel! We are looking forward to our renovation in just a little over a year to get the facelift! We sincerely hope that our customer service wowed you and that you will consider staying with us again when your travels bring you back to Asheville! More 

McLean, Virginia, USA
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 September 2016

I stay at a lot of hotels in the Marriott family. You can usually rely on them to be reasonably updated and professionally run. The staff at the hotel was polite and responsive, the issue I had was that the rooms felt stale. The beds were clean and comfortable (single most important factor for me). The pull handle for the... More 

Helpful?
2 Thank BairdWallace
Christina H, General Manager at Courtyard Asheville, responded to this review

Dear BairdWallace, Thank you so much for sharing your experience with us. It truly is our guests' feedback that help us continually target our areas of improvement. I am happy to hear that our staff was polite and responsive, I will be sure to pass those compliments along. Also, I wanted to apologize for the condition of the rooms, however,... More 

Raleigh, North Carolina
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 September 2016

I really don't write negative reviews, but this one is definitely not positive. I have stayed at 1-5 star hotels all over the world and there are a few things that are a must that make me want to return. Did I get a good night sleep, was the room clean, and were there any issues. Let me start with... More 

Helpful?
1 Thank Michael S
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Dear Michael S, Thank you for taking the time to share your hotel and we will agree with you that yes, we are an older hotel. However, we are looking forward to our renovation in one year that will give us the new look. In the meantime, I'm glad you mentioned the cleanliness. We strive to be the cleanest and... More 

Cape Cod MA
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 5 September 2016 via mobile

Although pictures posted here all seem ok this is not what I experienced. This hotel is not up to Marriott standards and may be a franchise so that may explain that. Wish there was a way to determine this before booking! Although conveniently located off the highway and an easy drive into Asheville, This property is tired and in need... More 

Helpful?
1 Thank LifesAnAdventure216
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Dear Lifesanadventure, First and foremost, I want to apologize sincerely for the experience that you had during your most recent stay. I will stay that we have had a change in management and are looking forward to a renovation in one year. I sincerely hope that you will come back and give us another opportunity to win your trust. We... More 

Milton, Georgia
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 September 2016

Nice hotel. 3rd floor room, away from the ice and elevator; safe; very quiet, clean, comfortable; just what I am looking for in a hotel. Our out-the-door price was $200 for a Saturday night, and that's a pretty good price for Asheville. No free breakfast here, but parking is free. Staff was very pleasant and helpful. At the top of... More 

Helpful?
Thank Michael B
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Dear Michael B, Thank you so much for sharing your comments! We do try to keep our price reasonable for the Asheville market, especially considering our proximity to downtown! We appreciate the compliments of the staff and I will make sure to let them read about it as well! We hope when you come back to Asheville, you choose to... More 

Charlotte, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2016

This hotel is fine. Its a $100/night place at best but unfortunately it costs $235 in my situation. They have a nice fire pit and a restaurant on the first floor. Its well decorated and all looks clean and new. Compared to downtown Asheville and $400/night options, I'd rather pay for an Uber and stay here or another Tunnel Road... More 

Helpful?
1 Thank jcbriar
AshevilleCourtyardGM, General Manager at Courtyard Asheville, responded to this review

Thank you for staying with us and sharing your experience. Your kind words about the hotel including the fire pit on our patio and the Bistro restaurant in our lobby are greatly appreciated. Our rates are determined based on demand and the time of the year. We adjust our rates accordingly to remain competitive in the marketplace. As you noted,... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Courtyard Asheville

Address: One Buckstone Place, Asheville, NC 28805-1807
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $170 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Asheville 3*
Number of rooms: 78
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Also Known As:
Courtyard Asheville Hotel Asheville
Asheville Courtyard
Asheville Marriott
Hotel Style:
#28 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Asheville staff and other travellers.
4 questions
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Vinton, Virginia, United States
over a year ago
Vinton, Virginia, United States
over a year ago
Hillsborough, North Carolina
over a year ago

See all questions (4)

Questions? Get answers from Courtyard Asheville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the second floor. Only there for one night it was okay area to be in. Did hear some loud voices in the hall during the night.”
 of 5 bubbles no3fan, 21 Aug 2016 | Read review
“Time of year booking can get expensive for the level hotel”
 of 5 bubbles lovliladi, 25 Jul 2016 | Read review
“don't get a room near the elevator”
 of 5 bubbles PeterBr22, 20 Jul 2016 | Read review
“All the rooms are great. We enjoyed a handicap-accessible room.”
 of 5 bubbles P2638LLjamesw, 21 Feb 2016 | Read review
“You probably need to like a extra firm/hard bed and not be sensitive to perfume odors like carpet powder or air deodorizers.”
 of 5 bubbles trenad2015, 25 Oct 2015 | Read review
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