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This hotel is conveniently located in downtown Asheville. Its decor is amazingly polished and crisp. Our room was a good size and modern. The hotel has a restaurant on the top floor/roof. We were very impressed with the views from the restaurant of the downtown...More
My "very good" rating is for the location. This property is chic-looking - I loved the décor and lighting fixtures in the lobby and rooftop restaurant and bar. The rooms fell short. As everyone else has mentioned, the issue with the elevator is ridiculous. I...More
Wow! Really nice. Cool roof top restaurant/bar. Great location to watch a sunset. In the heart of old downtown with great easy access to breweries and restaurants. Try Lorettas about three blocks away for lunch.
We stayed at the AC Hotel and it was such a letdown. I am a Platinum Life Marriott Rewards member and this has to be one of the worst experiences I’ve had in recent memory. I had made reservations on points for 3 rooms so...More
First time in Asheville and super excited to be staying right in the middle of everything. Unfortunately, this rather pricey Marriott property fell WAY short of expectations. Staff was perfunctory, the lobby and garage are poorly designed, and the elevator situation is a DISASTER! Who...More
4 Thank Sarah B
Response from Liz R, Guest Services Supervisor at AC Hotel Asheville DowntownResponded 1 week ago
Hello Sarah B,
Thank you for staying at the AC Hotel Asheville Downtown and providing your feedback to us. We are certainly disappointed to hear that you had such a negative experience with our property as a whole. Rest assured, we are constantly working to...More
Response from Philip S | Property representative |
Good day! We welcome children of all ages to our breakfast offering, our dinner tapas selection, and our kitchen is happy to accommodate any dietary preferences. Though it should be noted that in the late evening hours... More
Good day! We welcome children of all ages to our breakfast offering, our dinner tapas selection, and our kitchen is happy to accommodate any dietary preferences. Though it should be noted that in the late evening hours Capella on 9 is very much a lounge experience (craft cocktail centric, live music, darker ambiance) which may or may not be suitable depending on your preferences. I hope this helps answer your question!