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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    08/10/2017 09/10/2017
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    US$157US$185
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    Traveller (117)
    Room & Suite (79)
    Dining (12)
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    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor7%
    • Terrible2%
    Travellers talk about
    “waffles” (58 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    The Residences at Biltmore
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (869)
    There are newer reviews for Brookstone Lodge
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    21 - 25 of 866 reviews

    Reviewed 30 May 2017

    In a short notice to find a hotel in Asheville, I was able to find this one for the Memorial weekend. The price was lower than the others in the area so I did not expect much. But I was surprised when we checked in....More

    1  Thank JYCaryNC
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 30 May 2017

    Dear JY, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your...More

    Reviewed 17 May 2017

    Excellent location and high quality facility. It is just a short walk to the casino. Vic was "The Man." He helped us with everything, from dining to elk watching. The morning buffet was just average but everything else was superior.More

    Thank JimbuckTootle
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 19 May 2017

    Dear Jimbuck, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. I sincerely apologize for the breakfast not meeting your expectations. We continually work to improve our...More

    Reviewed 17 May 2017

    Upon arrival we were greeted by a friendly staff. Traveling with family for special activities in Asheville was easy with our accommodations being convenient and comfortable. Breakfast was adequate with hot and cold choices. Our two day stay was very nice.More

    1  Thank Marjorie K
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 18 May 2017

    Dear Marjorie, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us and the staff was friendly. We continually work to improve our hotel, so I really appreciate...More

    Reviewed 16 May 2017

    I was pleasantly surprised. Value was wonderful. Staff were pleasant and very helpful. Room was very comfortable. A special thanks to Chloe at the front desk for being very nice and very helpful with suggestions.More

    Thank johnmcntsh
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 17 May 2017

    Dear John, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your...More

    Reviewed 11 May 2017

    The "maintenance manager," who was way too proud of such a low station in life was so incredibly rude that I ended up checking out of this hotel early, what's worse is that the twit did it right in front of the actual manager. What...More

    4  Thank coderPro
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 14 May 2017

    Dear CodePro, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    The Residences at Biltmore
    1,208 reviews
    #22 of 66 hotels in Asheville
     
    Baymont Inn & Suites Asheville/biltmore
    1,811 reviews
    #25 of 66 hotels in Asheville
     
    Cedar Crest Inn
    470 reviews
    #32 of 66 hotels in Asheville
     
    Clarion Inn Biltmore Village
    490 reviews
    #34 of 66 hotels in Asheville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Pool
    Details
    • Price range
    • US$123 - US$257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Business Hotel in Asheville
    • #20 Family Hotel in Asheville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Orbitz, Priceline, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, getaroom.com and Evoline ltd so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Brookstone Hotel Asheville
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    Traveller (117)
    Room & Suite (79)
    Dining (12)
    Pool & Beach (9)
    Hotel & Grounds (84)
    Bathroom (12)
    Nearby
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    470 reviews
    3.04 km away
     
    Clarion Inn Biltmore Village
    490 reviews
    1.87 km away
     
    The Residences at Biltmore
    1,208 reviews
    2.89 km away
     
    Baymont Inn & Suites Asheville/biltmore
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    Nearby Restaurants
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    Nearby Attractions
    Biltmore Village
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    2.36 km away
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    Ask a question
    Questions & Answers
    Christyfaith
    21 May 2017|
    AnswerShow all 8 answers
    Response from Marjorie K | Reviewed this property |
    The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
    2
    Votes
    LisetteT
    12 November 2016|
    AnswerShow all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    12 July 2016|
    AnswerShow all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes
    Room Tips
    "Nothing specific to add, the rates were good but we went before the fall colors"
    Read review
    "Get another hotel"
    Read review
    "Go somewhere else"
    Read review
    "Don't stay untill the rooms are redone"
    Read review
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