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05/11/2017 06/11/2017
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    Brookstone Lodge

    4 Roberts Rd, Asheville, NC 28803-8613
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    05/11/2017 06/11/2017
     4 people are viewing this hotel
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    US$112US$122
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    Traveller (121)
    Room & Suite (82)
    Dining (12)
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    1,218 reviews
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    Overview
    • Excellent39%
    • Very good35%
    • Average17%
    • Poor7%
    • Terrible2%
    Travellers talk about
    “waffles” (60 reviews)
    “biltmore estate” (70 reviews)
    “room was clean” (54 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    Wheelchair Access
    Business Centre
    3.0 Star Hotel
    All hotel details
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    The Residences at Biltmore
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    Baymont Inn & Suites Asheville/biltmore
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    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
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    Cedar Crest Inn
    473 reviews
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    Rooms
    5 Nov6 Nov
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (875)
    There are newer reviews for Brookstone Lodge
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    31 - 35 of 872 reviews

    Reviewed 11 May 2017

    The "maintenance manager," who was way too proud of such a low station in life was so incredibly rude that I ended up checking out of this hotel early, what's worse is that the twit did it right in front of the actual manager. What...More

    4  Thank coderPro
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 14 May 2017

    Dear CodePro, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed 2 May 2017

    This is my go-to place in Asheville for business and personal travel. It is clean and reliable. When I need a guaranteed good place, this is it. I don't need a lot of amenities, but I do enjoy the breakfast and the employees are always...More

    1  Thank Donna D
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 4 May 2017

    Dear Donna, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your...More

    Reviewed 17 April 2017

    I didn't realize our trip coincided with Easter weekend and we didn't have a lot of options. All of the clerks were very helpful and friendly and get an excellent for customer service. The rooms are small, which we were okay with because we were...More

    1  Thank Belletrist21
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 19 April 2017

    Dear Belle, I received a copy of your review, and wanted to take a moment to personally respond. Thank you for bringing your concerns to our attention. The incidents you described is unacceptable, and I sincerely apologize for your experience. We will be coaching and...More

    Reviewed 10 April 2017

    This hotel is reasonably priced with excellent proximity to Biltmore Village. It was clean, well appointed, had a nice, fresh breakfast buffet and the staff was extremely helpful. I only stayed for one night, but when I return to town, I will choose this hotel...More

    Thank Janet W
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 11 April 2017

    Dear Janet, I received a copy of your review, and wanted to take a moment to personally respond. I was thrilled to read you enjoyed your stay with us. We continually work to improve our hotel, so I really appreciate you providing us with your...More

    Reviewed 1 April 2017 via mobile

    A good place to stay if you need something's inexpensive and nice. The desk clerks are always friendly and it's easily accessible from the highway. Far from the hustle and bustle of downtown and the Biltmore area but just close enough to get to quickly....More

    Thank haokaiwen
    Response from 181omarra, Area Manager at Brookstone LodgeResponded 4 April 2017

    Dear Haokaiwen, Thank you so much for sharing your experience with us. I was thrilled to read you thought the staff was always friendly and the hotel was conveniently located to the highway. We try to create an atmosphere of a home away from home,...More

    The Residences at Biltmore
    1,218 reviews
    #24 of 66 hotels in Asheville
     
    Baymont Inn & Suites Asheville/biltmore
    1,823 reviews
    #25 of 66 hotels in Asheville
     
    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,339 reviews
    #15 of 66 hotels in Asheville
     
    Cedar Crest Inn
    473 reviews
    #30 of 66 hotels in Asheville
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Pool
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Pool
    Details
    • Price range
    • US$125 - US$292 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #19 Business Hotel in Asheville
    • #20 Family Hotel in Asheville
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 73
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Orbitz, Cheap Tickets, Hotwire, Priceline, TripOnline SA, getaroom.com, Evoline ltd and Cancelon so you can book your Brookstone Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • North Carolina >
    • North Carolina Mountains >
    • Asheville
    • Also Known As
    • Brookstone Hotel Asheville
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    Traveller (121)
    Room & Suite (82)
    Dining (12)
    Pool & Beach (9)
    Hotel & Grounds (85)
    Bathroom (13)
    Nearby
    Country Inn & Suites By Carlson, Asheville Downtown Tunnel Road (Biltmore Estate)
    1,339 reviews
    3.66 km away
     
    Cedar Crest Inn
    473 reviews
    3.04 km away
     
    The Residences at Biltmore
    1,218 reviews
    2.89 km away
     
    Baymont Inn & Suites Asheville/biltmore
    1,823 reviews
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    Nearby Restaurants
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    Nearby Attractions
    Biltmore Village
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    2.36 km away
    Cathedral Of All Souls
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    Ask a question
    Questions & Answers
    Christyfaith
    21 May 2017|
    AnswerShow all 8 answers
    Response from Marjorie K | Reviewed this property |
    The hotel is about three miles from Biltmore Estate. I am not familiar with a casino in the Asheville area. The Biltmore is worth the money for a tour, for which you can purchase tickets at the hotel.
    2
    Votes
    LisetteT
    12 November 2016|
    AnswerShow all 6 answers
    Response from CDP_travels | Reviewed this property |
    Can't walk to Asheville but the drive is very short. No dogs.
    0
    Votes
    Terry311971
    12 July 2016|
    AnswerShow all 4 answers
    Response from Denise E | Reviewed this property |
    Only about 5 minutes to the Biltmore entrance. Very convenient!
    0
    Votes
    Room Tips
    "DO NOT accept any room on the I-40 end of the hotel - rooms that end with 01 or 02. Quieter on the parking..."
    Read review
    "Here's a tip-don't book a room"
    Read review
    "Any room should be fine."
    Read review
    "Nothing specific to add, the rates were good but we went before the fall colors"
    Read review
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