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Brookstone Lodge

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Brookstone Lodge
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817 Reviews from our TripAdvisor Community

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Showing 814: English reviews
Thiensville
Reviewed 20 February 2015

Went to Asheville to tour a home manufacturing plant on Feb 16, 2015. We were expecting the weather to turn bad but not as quickly as it did and the roads out of town back to Knoxville TN to stay with some friends became ice covered due to freezing rain. So we decided to spend the night. Did a quick...

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Helpful?
2Thank Bill H
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you so much for your recent review of the Brookstone Lodge. We are so happy you had a good stay in spite of the threat of severe weather.

Reviewed 17 February 2015 via mobile

Got here on a cold night. Very clean and gorgeous new amenities. The continental breakfast was delicious. Great value. Location is ideal right off the interstate to enjoy the value, but close to downtown.

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2Thank dlocola
rrw007, Manager at Brookstone Lodge, responded to this review

We enjoyed reading your recent review. Thank you for the comments and feedback.

Atlanta, Georgia
Reviewed 4 February 2015

This hotel is well priced for the amenities. The room was clean and so was the lobby and pool area. The breakfast was good. The best part of our stay was the friendly and well informed staff. We asked for good places to eat and they always came up with the perfect spot. We will definitely stay here again.

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1Thank Angieandtwins
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you very much for the great review. The staff takes a lot of pride in being helpful, courteous, and involved with the overall guest experience.

Reviewed 2 February 2015 via mobile

Nice clean hotel, the bedding was comfortable, good water pressure and good size room and bathroom. Refrigerator and microwave included. Convenient location, friendly staff. Breakfast was free and had a decent variety. Would definitely stay here again. There is also a resident outdoor cat who is very sweet!

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2Thank ESG1
rrw007, Manager at Brookstone Lodge, responded to this review

We appreciate you taking the time to provide us such positive feedback! We are happy you had a good stay with us!

Reviewed 29 January 2015 via mobile

The staff was very friendly and would go out of their way to make you feel comfortable and at home. They also had great attitudes and were very helpful. The room was very clean and the tub and showers were really nice. The breakfasts were great and the 24hour coffee bar was also a big perk. The pool and hot...

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2Thank Hayley H
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for the recent review of us! We are so excited that you had a great overnight stay with us!

Knoxville
Reviewed 26 January 2015

The place is great, from the management to the staff, they did a super job in making our trip a hit with the entire family. It is also a great value for the money. We will be back to stay here. Thank you to all involved.

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1Thank hbuckwood7
rrw007, Manager at Brookstone Lodge, responded to this review

We enjoyed reading your review of us. Thanks for all the great things you said! See you next trip?

Knoxville, Tennessee
Reviewed 26 January 2015

We went to Asheville to celebrate our 1 year anniversary. We were upgraded to a King/Jacuzzi room and it was great, with a mini fridge and microwave. For your money this place cant be beat. The staff were extremely nice and helpful. Our room was comfortable... we stayed on the second floor facing the road but didnt hear much traffic...

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2Thank Ashley D
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for spending your first anniversary with us! We are so glad you had a good stay in Asheville and enjoyed the Brookstone Lodge!

Raleigh, North Carolina
Reviewed 21 January 2015

The location of the hotel is convenient, it is very clean and the staff is friendly. The morning breakfast is a adequate. I highly recommend the Brookstone Lodge for it's value, cleanliness and location.

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1Thank MrTravel13287
rrw007, Manager at Brookstone Lodge, responded to this review

It was great to read your review of the Brookstone Lodge. Thank you for all the great feedback!

Mims
Reviewed 31 December 2014

Stayed one night while passing through Asheville. Plenty of parking. The staff was friendly, room was clean. Located about 2 miles from shopping and dining options, but easy access. I would recommend getting a room on the side facing road. Parking lot side has a fun center located on hill behind it and the bright lights shine all night into...

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1Thank Sonya C
rrw007, Manager at Brookstone Lodge, responded to this review

We appreciate your recent review. Thank you for the positive comments.

Raleigh, North Carolina
Reviewed 30 December 2014

The best part of this hotel was the hotel staff! The desk clerk, housekeeping, dining room and even the maintenance personnel. They were all very courteous and did a great job. I forgot was it was like to have everybody speak English, too. My thanks goes to the management of the hotel for the English speaking... The cost was also...

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2Thank Bill1844
rrw007, Manager at Brookstone Lodge, responded to this review

Thank you for the recent review. We utilize guest feedback to improve our guest services, so thank you for bringing these things to our attention.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Brand new hotel! Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool and hot tub, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating. ... more   less 

Additional Information about Brookstone Lodge

Address: 4 Roberts Rd, Asheville, NC 28803-8613
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $123 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brookstone Lodge 3*
Number of rooms: 73
Reservation Options:
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Also Known As:
Brookstone Hotel Asheville
Hotel Style:
#19 Business Hotel in Asheville
#20 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Brookstone Lodge staff and other travellers.
10 questions
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Springfield, Tennessee
9 months ago
Lake View, Alabama, United States
Philadelphia, PA USA
28 days ago
Mechanicsville, Virginia
5 months ago
8 months ago

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Questions? Get answers from Brookstone Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the highway side unless you like race track noise.”
 of 5 bubbles 537anthonys, 30 Oct 2016 | Read review
“odd numbered room are better.”
 of 5 bubbles angelahB6838JR, 12 Oct 2016 | Read review
“Our room was very spacious and accommodated 3 people easily.”
 of 5 bubbles rockhound63, 7 Oct 2016 | Read review
“Make plans to eat breakfast elsewhere if you are wanting a full breakfast.”
 of 5 bubbles garyvnichols, 2 Oct 2016 | Read review
“Ask for a room facing the parking lot.”
 of 5 bubbles 217marleneh, 26 Sep 2016 | Read review
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