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Hotel Indigo Asheville Downtown

1,619 reviews
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Traveller (428)
Room & Suite (329)
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Overview
  • Excellent57%
  • Very good29%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“penthouse suite”(28 reviews)
“corner room”(77 reviews)
“grove arcade”(46 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star Hotel
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Rooms
5 Mar6 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,619)Write a Review
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883
478
173
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33
Show reviews that mention
All reviewspenthouse suitecorner roomgrove arcadewithin walking distancefloor to ceiling windowshuge showerfiltered watermodern hotelself parkingwalk in showergreat view of the mountainshigher floorlove this hoteloff the highwaygreat roommini fridgeking bed
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21 - 25 of 1,610 reviews
Reviewed 23 December 2017 via mobile

Hotel indigo is in a great location. Easy walk to downtown. Also easy access to local trails like bent creek and black mountain or for visiting Biltmore. The hotel room was very clean with a great view of the mountains. Hotel staff was very helpful.

Thank Tom G
Response from Manager151Indigo, Manager at Hotel Indigo Asheville DowntownResponded 25 December 2017

I am so glad you enjoyed your stay with us, Tom G! Thank you for your feedback and business!

Reviewed 20 December 2017 via mobile

I have stayed here several times and Indigo has always been great. Great location on the edge of downtown, good views from the rooms, decent food options. This time however there were issues with cleanliness. Our room appeared to have been cleaned but the hairs...More

1  Thank Octlt
Response from Manager151Indigo, Manager at Hotel Indigo Asheville DowntownResponded 21 December 2017

Thank you for your business and feedback! I am so sorry that our hotel cleanliness did not meet your expectations this visit. It is certainly not our standard. I will pass the information along to the Housekeeping department.

Reviewed 19 December 2017

Hotel Indigo is in a super convenient location for walking to local restaurants and shopping. I felt it was slightly over priced. The room was not properly cleaned. The shower drain had a large gob of dried long blonde hair, the euro bed pillow had...More

2  Thank camillebrady
Response from Manager151Indigo, Manager at Hotel Indigo Asheville DowntownResponded 21 December 2017

Thank you for your business and feedback. I'm sorry that our room did not meet your expectations. I'm glad we were able to fix it while you were staying with us!

Reviewed 18 December 2017 via mobile

A nice hotel for downtown events and restaurants. Be sure to check your room charges before you leave. I agreed to receive an emailed statement of charges. When I got home I saw that I had been charged for 3 nights valet parking that I...More

Thank Jeremy C
Response from Manager151Indigo, Manager at Hotel Indigo Asheville DowntownResponded 19 December 2017

I"m glad you enjoyed your stay with us. I apologize for the clerical error with the valet charges. I will make sure to pass this feedback along to the appropriate manager.

Reviewed 11 December 2017

We loved the room & the hotel! They knew it was my birthday and the staff left me a goody bag in the room. Spacious and clean. We walked to the concert we were in town to see and to a bunch of restaurants and...More

Thank Allison O
Response from Manager151Indigo, Manager at Hotel Indigo Asheville DowntownResponded 12 December 2017

Thank you so much for your business and feedback! I'm so glad you enjoyed your stay and your goody bag.

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$127 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$127 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Asheville
#10 Romantic Hotel in Asheville
#13 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (428)
Room & Suite (329)
Dining (18)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Jennifer S
29 December 2017|
AnswerShow all 11 answers
Response from jlm129flo | Reviewed this property |
our king suite had a mini fridge. I can't remember if it had a microwave.
1
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Drew9197
15 December 2017|
AnswerShow all 7 answers
Response from tptn8 | Reviewed this property |
We didn't have a balcony, but our room did have a large soaking tub and a shower. We had a King Executive.
1
Vote
Stephanie M
28 November 2017|
AnswerShow all 2 answers
Response from nqh1223 | Reviewed this property |
It's a pet friendly hotel so I assume yes but you may want to call them. It's a great property.
1
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Room Tips
"Ask for a non-pet floor!"
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"Penthouse suites are worth the price, not much more than regular room"
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"make sure you don't get a room next to the gym as the pounding on the treadmill is infuriating especially..."
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"not the one facing the highway"
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