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Tru By Hilton Asheville East

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1500 Tunnel Rd, Asheville, NC 28805-2804
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$79
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US$79
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (20)
Room & Suite (12)
Dining (3)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tru By Hilton Asheville East
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 84 hotels in Asheville
Location
Cleanliness
Service
Value
Tru by Hilton Asheville East is located off State Highway 70, seven minutes from the Western North Carolina Nature Center, and four miles from the Blue Ridge Parkway. Enjoy free WiFi, free breakfast, our outdoor heated pool, and more.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Non-smoking hotel
Wifi
Outdoor pool
Heated pool
Breakfast available
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Private bathrooms
Bath / shower
Room types
Non-smoking rooms
Hotel links
Special Offer:Price Match Guarantee
66Reviews1Q+A4Room tips
Traveller rating
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Popular mentions
Courtney E wrote a review 11 Oct
Jacksonville, Florida1 contribution
This hotel I booked through priceline. As I checked in I loved the lobby decor. Very updated and sheik. I asked the receptionist if I could extend my trip a night. As she smirked rudely at me she said I had to pay for 2 additional nights at $800+, when I booked at $250, due to fall season price galging. So me and my mother in law go up to room and was ok. I've stayed at quite a few Hiltons before: garden and others and this room was lack-luster. It was spacious which was nice, but damp. It was so moist the blanket and sheets didn't feel dry and the air conditioner made it worse. The bed was so awful. I might as well of slept on the concrete outside. Then after the long un-sleepable night, I was actually glad I didn't waste more money on this dump. I didn't expect an amazing view,, but I didn't expect a ghetto trailer park as the view I paid $250 for. To make matters worse, we went to eat free breakfast, and some lady has her kid at breakfast bar coughing all over all the food out. Every single thing. This isn't their fault, but when I told them, they did nothing to rectify except tell me I should've said something sooner since the family with the covid child coughing all over everything was gone already. I always thought I could rely on Hilton to provide top notch hospitality, but I'm questioning if they actually aren't worth it now. So disappointed with the hotel, stayed next night at a quality it 2 doors down and it was better than Hilton . If you're looking to stay here, just dont!!!
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Date of stay: October 2021Trip type: Travelled with family
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Response from AJ Jones, General Manager at Tru By Hilton Asheville East
Responded 2 days ago
Good afternoon CoCoS-FoToS and thank you for your response. Customer service and guest satisfaction are standards we hold to the highest regard here at TRU by Hilton Asheville East and I am disappointed to hear that we fell short in executing these standards. With you falling in love with the decor and size of the room I would like to invite you back for an opportunity to show you what the TRU spirit is all about. Please feel free to reach out to me directly at arieal.jones@hilton.com to further discuss. TRU~LY yours, AJ
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Charlottecouple wrote a review Aug 2021
Charlotte, North Carolina56 contributions29 helpful votes
Hotel's Favourite
New and very clean. 10 mins via freeway to downtown and on a hill with a nice view from front but back overlooks a trailer park. They planted landscaping which will grow up to hide trailers. Overall a nice hotel w small reasonably priced rooms and so so mattresses
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Review collected in partnership with Tru by Hilton
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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lifeisforlearning wrote a review 11 Oct
Washington DC, District of Columbia214 contributions84 helpful votes
Tru by Hilton Asheville East is about a 15-minute drive to downtown, just off the interstate. Parking is free. Tru has a modern pop-art design style using bright primary colors, a little bit cutesy for my taste but not a problem. I switched from a king bed room to a 2-double bed room when there was a problem with my door locking. The double-bed room was considerably larger. The room is very well-lit and has plenty of storage options, shelves and pegs to hand stuff. There was a mini-fridge, iron and ironing board. There was no safe in the room. I am of the firm opinion that every hotel room in this day and age should have a room safe for your valuables. There were plastic squeeze dispensers for soap, shampoo, conditioner, etc. but you have to squeeze very hard to get the stuff to come out. If you have arthritis or other condition limiting such ability, this is not the place for you, or bring your own. The bathroom was large with lots of counter space. Bed was good. The included breakfast was very nice with both hot (eggs, sausage, oatmeal, pancakes) and cold selections, and bagels you can toast. The coffee wasn't great, pretty weak. Overall, no major quibbles with this hotel.
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Date of stay: October 2021
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cindyp_nola wrote a review 1 Oct
New Orleans, Louisiana570 contributions216 helpful votes
Our room at Tru was small, but very nice. Love the dispensers for shampoo, soap , etc... We were passing through Asheville on the way to the Blue Ridge Parkway & the hotel is very close to the entrance. The breakfast bar was good too
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Date of stay: September 2021
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1 Helpful vote
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Pamela B wrote a review Sep 2021
Lake Zurich, Illinois3 contributions
Stayed here for one night while passing through Asheville. Very impressed with the hotel as everything was clean, new, friendly staff. Brightly lit rooms and were spacious. Plenty of outlets for charging. Nice having uncarpeted floors. Would highly recommend.
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Date of stay: September 2021Trip type: Travelled as a couple
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LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
86
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Frequently Asked Questions about Tru By Hilton Asheville East
Which popular attractions are close to Tru By Hilton Asheville East?
Nearby attractions include Chatlos Memorial Chapel (0.6 km), The Root Bar (0.3 km), and John B Lewis Soccer Fields (1.0 km).
What are some of the property amenities at Tru By Hilton Asheville East?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Tru By Hilton Asheville East?
Guests can enjoy free breakfast during their stay.
Is parking available at Tru By Hilton Asheville East?
Yes, free parking is available to guests.
What are some restaurants close to Tru By Hilton Asheville East?
Conveniently located restaurants include Cocula Mexican Restaurant II, Woodfire Bar & Grille, and Waffle House.
Are there opportunities to exercise at Tru By Hilton Asheville East?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to Tru By Hilton Asheville East?
Many travellers enjoy visiting Biltmore Village (7.4 km) and The Biltmore House Backstairs Tour (7.7 km).
Is Tru By Hilton Asheville East accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.