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Renaissance Asheville Hotel

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Traveller (348)
Room & Suite (170)
Dining (35)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
When staying at the Renaissance Asheville hotel, you'll be nestled among the Blue Ride and Great Smoky Mountains. Our hotel lies in the heart of downtown Asheville within walking distance to great shops and dining. On-site you'll find a 60' indoor pool, fitness center and whirlpool to enjoy. As a member of the Green Hotels Association, we understand the importance of protecting our surroundings and are proud to offer sustainable dining at our on-site restaurant Writer's Bistro. Our charming rooms offer complimentary wireless Internet, 32 inch LCD HDTV, stunning views of the Great Smoky Mountains, coffee maker/tea service, iron and ironing board, desk with ergonomic chair, marble bathroom with shower/tub combination and hair dryer.
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Property amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
Centrally Located
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
92Restaurantswithin 0.5 km
72Attractionswithin 0.5 km
1,672Reviews
524Photos
19Q+A
100Room tips
Traveller rating
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Popular mentions
Overall, I have enjoyed my stay at the Renaissance. I have been through this area many of times over the year, and this will probably become the preferred place for my wife and I to use. The hotel is well maintained and decorated including the rooms. Of interest to me, the
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Recently refurbished hotel is in the best location for easy access to restaurants, bars and unique shops. This hotel has great Mountain View’s from the higher floors. It’s part of the Marriot chain, but has a much more reasonable price than the other Marriot properties downtown.
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This hotel is nice, it's close to so many things downtown. The staff is nice and friendly. Several times we had questions and they were not all that knowledgable about the services available at their own hotel. I was not impressed with the benefits usually available to Marriott
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Response from Nicole P, Manager at Renaissance Asheville Hotel
Responded 1 week ago
Dear Checkitout123, Thank you for choosing our hotel for your visit to Asheville. I'm pleased to hear that you enjoyed our proximity to the downtown area, our newly renovated lobby, and that are staff was warm and welcoming. Please know we highly value the feedback we receive from our guests as it helps us to improve. I have passed your concerns about your stay to our leadership so that they may work on addressing these issues. I hope you will consider staying with us the next time you travel to Asheville so that we may show you the top notch level of service our guests have come to expect.
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Their Platinum Elite customer service is great. Thanks for making me feel welcome and the added benefits offered to accommodate my schedule. Definitely an above average Marriott chain hotel. Great experience.
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I only needed this hotel for a quick sleep. I was exhausted and just wanted to shower and sleep. I didn't venture around it much so I really can't comment on that but I won't be back. The bathroom doesn't have an exhaust fan and bathroom sliding door is hard to lock. There was
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Response from Nicole P, Manager at Renaissance Asheville Hotel
Responded 2 weeks ago
Dear seesomeworld, Thank you for choosing our hotel during your visit to Asheville. Please know that the feedback we receive from our guests is very important to us as it helps us to improve for future guests. I have passed your concerns about your stay to our leadership so that may look into and address some of the issues you listed. I do hope you will consider staying with us the next time you come to Asheville so that we may show you the top notch level of service our guests have consistently come to expect.
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There is a washer / dryer available on the 2nd floor near the pool/gym. I did not use it but one of the team mom's washed the girls soccer uniforms.
1 vote
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Hi there, My husband and I spent a week there in June and although we didn’t mind the walk it is a walk to most restaurants and shops and most importantly it is very hilly. There is a hotelmuch nearer called AC by Marriott which you may find a better choice.
0 votes
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Not in the center of town but in town and convenient to shops and restaurants.
0 votes
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Call the hotel. It was supposed to be open on Easter weekend but it was not.
1 vote
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I use to go to this hotel until they closed the executive floor lounge .... instead of updating and expanding the perk for Marriott’s most loyal customers, I was told that they didn’t need it anymore since the had the lobby bar ... are you kidding me! Find another hotel ... this one is not Friendly to Lifetime Platinum members! Good luck...
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1234
"Request a high floor for best views"
"Ask to face the mountains"
"Avoid being by the elevators."
"Go elsewhere"
"Higher floor offer best views"
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PRICE RANGE
US$122 - US$381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance ashevilleasheville renaissance
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
277
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