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SpringHill Suites Asheville

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Traveller (36)
Room & Suite (24)
Dining (3)
Overview
  • Excellent29%
  • Very good37%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“king suite”(19 reviews)
“room was clean”(26 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from SpringHill Suites Asheville
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Offers from SpringHill Suites Asheville
Special Offer: Member Rates
Hotel packages
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (405)
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405 results
Traveller rating
121
142
87
38
17
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Time of year
LanguageEnglish
121
142
87
38
17
Show reviews that mention
All reviewsthe breakfast areaking suiteroom was cleanindoor poolfront desk staffoatmealliving areanice propertyfree breakfasttunnel roadmini fridgenice stayexercise roomgreat place to staywould stay againclose to downtownminute drive
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1 - 5 of 405 reviews
Reviewed 1 week ago via mobile

I have traversed North Carolina on business to finally end my journey in Asheville and what a pleasure to be welcomed in to this hotel. After days of subpar accommodations this hotel is a true delight - from it’s friendly staff to the clean and...More

Thank Lauren P
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 5 days ago

Dear Lauren P, Thank you so much for your kind review! We strive to maintain the highest standards in cleanliness and service and I am happy to hear we accomplished our goal with your stay. We hope to see you again soon! Sincerely, Amanda Cleveland...More

Reviewed 1 week ago

My wife and I took my parents to a weekend trip to Asheville and stayed here. Overall hotel is fine in terms of the following: - Room is pretty clean.Though we had to change our room initially b/c the hvac system was very loud in...More

Thank ali s
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 week ago

Dear ali s, Thank you for taking the time to review the SpringHill Suites Asheville. I sincerely apologize that the HVAC unit in your first room was loud. I am glad to hear overall you were able to enjoy your stay with us. I hope...More

Reviewed 2 weeks ago

We arrived on the Saturday before Easter and were welcomed by Joe, who made us feel as if we were the most special guests!! Our room was was stunningly clean and comfortable after newly remodeling. The view from the room had a perfect view of...More

Thank jkelley2018
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 week ago

Dear jkelley2018, Thank you so much for sharing your wonderful experience with us. I am thrilled to here you and your family enjoyed your weekend with us. I have shared your kind comments about Joe with him and our team to encourage them to keep...More

Reviewed 4 weeks ago via mobile

We stayed here for a few days to visit local attractions. SpringHill Suites is located within minutes (literally- not just a gimmick) of Biltmore Estate, downtown, the mall, and several eating establishments, as well as a reasonably priced grocery store and a Whole Foods. The...More

Thank BMac1012
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 week ago

Dear BMac1012, Thank you for taking the time to review the SpringHill Suites Asheville. I am happy to hear you enjoyed your stay in our newly renovated suite with a brand new comfortable bed! We hope to see you back during your next trip to...More

Reviewed 14 February 2018

We stayed there over New Year's weekend. This is an old hotel that is in the process of being renovated. Staff, lobby and breakfast area were very nice. Complimentary breakfast was above average with many food choices. The rooms were less than desirable and seemed...More

1  Thank Gatermom
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 week ago

Dear Gatermom, Thank you for taking the time to review the SpringHill Suites Asheville. I sincerely apologize that your stay with us was less than satisfactory. I understand the renovation was quite inconvenient. We pride ourselves in providing a clean and comfortable room for our...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$104 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
Details
Price range
US$104 - US$279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Kitchenette
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Traveller (36)
Room & Suite (24)
Dining (3)
Pool & Beach (1)
Questions & Answers
Ask a question
Ashley E
2 January 2018|
AnswerShow all 6 answers
Response from shsasheville | Property representative |
Thank you for your question. We are not pet friendly. Service animals that perform a duty for a disability are allowed. All other animals are prohibited. The Residence Inn by Marriott and the AC by Marriott in downtown are... More
0
Votes
Linda C
3 June 2017|
AnswerShow all 2 answers
Response from shsasheville | Property representative |
Hello Linda C, You can request a feather free room when booking either online or over the phone. You may also request this through the Mobile Request center on the Marriott Mobile App. Once we have the request from any... More
0
Votes
Linda C
3 June 2017|
AnswerShow all 3 answers
Response from shsasheville | Property representative |
Hello Linda C, I see this was for a past reservation; however, for future reservations an early check in cannot be guaranteed. We would be happy to check you in early should we have a room that is ready at the time needed... More
0
Votes
Room Tips
"Definitely ask for the back of the building"
Read review
"Close to Biltmore House and shopping"
Read review
"Look for another newer hotel in the area."
Read review
"Ask for a bigger room"
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