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SpringHill Suites Asheville

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Traveller (36)
Room & Suite (32)
Dining (9)
Overview
  • Excellent30%
  • Very good36%
  • Average21%
  • Poor9%
  • Terrible4%
Travellers talk about
“front desk”(58 reviews)
“king suite”(18 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star accommodation
All hotel details
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Rooms
4 Sep5 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (421)
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421 results
Traveller rating
130
144
91
39
17
Traveller type
Time of year
LanguageEnglish
130
144
91
39
17
Show reviews that mention
All reviewsfront deskthe breakfast areaking suiteroom was cleanindoor pooloatmealtunnel roadliving areafree breakfastexercise roomnice staymini fridgegreat place to staywould stay againclose to downtownminute drivebiltmore estate
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1 - 5 of 421 reviews
Reviewed 1 week ago

This SpringHill Suites is located at the back of Buckstone Place in Asheville, behind the Hampton Inn. You may want to use some form of GPS to ensure you get the right spot. There is no traffic light to get in and out, so be...More

Thank D2000lands
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 week ago

Dear D2000lands, Thank you for taking the time to provide your valuable feedback. I appreciate you bringing to my attention your thoughts on the room toilet and vanity area. I have shared your comments with our above property team so they can consider these items...More

Reviewed 2 weeks ago

We dropped our kids off at summer camp and had a quick getaway in Asheville. The hotel is very convenient to Interstate 40 and 8 minute cab ride to downtown Asheville. Ingles grocery store is across the street. Hotel was recently remodeled. Friendly staff and...More

Thank chrisnL7702XT
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 week ago

Dear chrisnL7702XT, Thank you so much for your kind review. I am glad to hear you enjoyed your stay with us and hope to see you guys back during your next Asheville getaway! Sincerely, Amanda Cleveland General Manager

Reviewed 2 weeks ago

My family and I stayed here for a short getaway ( 2 nights). The breakfast staff was so friendly and shared all of the best places to eat. We will stay again. Very convenient location. The rooms were clean and comfortable.

Thank khrobi26
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 week ago

Dear khrobi26, Thank you so much for your 5 star review! We are thrilled to hear you enjoyed your stay with us and hope to see you again soon! Sincerely, Amanda Cleveland General Manager

Reviewed 2 weeks ago via mobile

Don’t get me wrong I have two of my own but the kids were racing carts up and down the hall! The room was clean but on the small side. The breakfast buffet was packed but the staff keep trying to keep up with refilling....More

Thank Joli G
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 week ago

Dear Joli G, Thank you for taking the time to review the SpringHill Suites Asheville. I sincerely apologize for the noise issues caused by other guests disturbed your stay. I am glad to hear that overall you were able to enjoy your stay and utilize...More

Reviewed 2 weeks ago via mobile

We stayed for 5 nights, with family. breakfast was quite good. Service outstanding. Our AC completely replaced after we mentioned it wasn’t cooling that well. And when we came back realized there was a new AC! Very friendly atmosphere. Newly renovated.

Thank SNTdeT
Response from shsasheville, General Manager at SpringHill Suites AshevilleResponded 1 week ago

Dear SNTdeT, Thank you for your 5 star review! I am glad you and your family were able to enjoy your stay with us. We hope to see you back the next time you're in Asheville. Sincerely, Amanda Cleveland General Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$124 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$124 - US$320 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Asheville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (36)
Room & Suite (32)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Ashley E
2 January 2018|
AnswerShow all 6 answers
Response from shsasheville | Property representative |
Thank you for your question. We are not pet friendly. Service animals that perform a duty for a disability are allowed. All other animals are prohibited. The Residence Inn by Marriott and the AC by Marriott in downtown are... More
0
Votes
Linda C
3 June 2017|
AnswerShow all 2 answers
Response from shsasheville | Property representative |
Hello Linda C, You can request a feather free room when booking either online or over the phone. You may also request this through the Mobile Request center on the Marriott Mobile App. Once we have the request from any... More
0
Votes
Linda C
3 June 2017|
AnswerShow all 3 answers
Response from shsasheville | Property representative |
Hello Linda C, I see this was for a past reservation; however, for future reservations an early check in cannot be guaranteed. We would be happy to check you in early should we have a room that is ready at the time needed... More
0
Votes
Room Tips
"we had a ground floor facing the packing lot and never did hear a car door slam"
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"Do not go to the front desk until the desk woman has woken up fully."
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"Definitely ask for the back of the building"
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"Close to Biltmore House and shopping"
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