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SpringHill Suites Asheville

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SpringHill Suites Asheville
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340 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Asheville
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Showing 340: English reviews
Reviewed 1 January 2017

We stayed two nights at SpringHill suites Asheville. The room is very spacious, clean, has a good bed and bathroom is also spacious. It has wifi in the room and has 2 tv. Breakfast is included. It's not a fancy breakfast, but you have choices. my husband had scramble egg, sausage on an english muffin, my kids had cereal and...

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Helpful?
Thank Angeline L
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Angeline, Thank you for taking the time to complete our survey. We appreciate your feedback very much. I will be sure to pass along the compliments of our staff (particularly Pat in our kitchen) for making you feel right at home. We hope you will visit again should your travels bring you back to Asheville. Kindly, Chris Rule -...

Florida
Reviewed 29 December 2016

We stayed 2 nights at this property while visiting Asheville. The front desk check in was quick and easy and our 2nd floor room was clean and a comfortable size. The kitchenette had a small refrigerator, microwave, and coffeemaker (including some coffee supplies and cups). We also found a few paper plates and plastic forks/spoons stored in the microwave. In...

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Helpful?
1Thank TPA-home
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for taking time to complete our guest satisfaction survey. As a valued guest, we appreciate your feedback. Thank you for the compliment of our hotel and accommodations. I apologize for the inconveniences with the tub draining slow and noise. I wish you would have reported it to us, we could have taken care of the issue...

Sarasota, Florida
Reviewed 14 November 2016

Staff were super friendly. Rooms are amazing clean for a hotel with such turnover. There is more than enough parking on site and without having to walk far. The lighting in halls and parking lot is great.

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Helpful?
1Thank Scott S
New York City, New York
Reviewed 7 November 2016

Typical Marriott. Clean and Fresh. Attentive staff. and Reasonable price. If you need any Advice on where to eat or places to go try to talk to Bogumi. Great advice. Also funny and smart which if your from NC is not relevant. Relax JK

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Helpful?
1Thank cckatzman
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Thank you so much for taking the time to complete our survey! We appreciate your business and feedback, and will utilize it to inspire and train our associates in the future. Thank you for recognizing Bogumil as well. I will be sure to share your compliments with him at my earliest convenience. We look forward to seeing you again, and...

Reviewed 1 November 2016 via mobile

The Kitchenette was a microwave, sink and small fridge, no utensils or cooking supplies. I was expecting more to the kitchen area. The room was spacious. Breakfast was average for hotel breakfasts. The indoor pool was nice and location made it easy to get around Asheville.

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Helpful?
1Thank Rebecca M
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for taking time to post comments about your recent stay. We appreciate your feedback and utilize it for providing better service to our guests. I am sorry for the confusion with the "kitchenette" area you described. We only offer a microwave and small refrigerator in our rooms, and have utensils and plates for your use located...

Knightdale, North Carolina, United States
Reviewed 23 October 2016 via mobile

This hotel was extremely clean, had friendly staff, great free breakfast, lots of amenities, and in a perfect location. There's a Carrabba's restaurant right beside it. The photos I took speak for themselves. P.S. The beds are so comfy!!!

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Helpful?
Thank Debbie L
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you so much for taking the time to complete our guest satisfaction survey, we appreciate your feedback very much! I am happy to hear you had a great experience in our hotel and that you were able to relax and unwind in comfortable accommodations with us. Our goal is to provide an excellent experience for all of...

Estero, Florida
Reviewed 19 October 2016

Nice property, clean, breakfast more than expected. Quiet location and friendly staff. Evening desk clerk, BOGUMIL was very nice and accommodating, even gave us a checkin treat! Would definitely stay again when in the Asheville area.

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Helpful?
Thank Linda S
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you so much for sharing your feedback concerning your recent stay in Asheville! Your kindness is appreciated and I will be sure to pass along your compliments to Bogumil. Should your travel bring you back to our beautiful city, we hope to have the privilege of being of service in the future. Until this, wishing you only...

Chicago, Illinois
Reviewed 16 October 2016 via mobile

We stayed in Asheville over a long weekend. Upon arrival our late arrival with two small kids, we were greeted with bottled waters for everyone and special treats for the kids! The rooms were extremely clean, as I have a tendency of inspecting the rooms before anyone is allowed in! The rooms had a modern decor, the beds were comfortable,...

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Helpful?
Thank Zirkyfamily
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for taking the time to provide us feedback from your experience at SpringHill Suites Asheville! I am thrilled to hear that your late arrival was met with friendly, efficient service and that your stay was relaxing and comfortable. Our goal is to provide the best service possible to each of our guests, and to have the...

Bluffton, South Carolina
Reviewed 9 October 2016 via mobile

We totally appreciated the staff accommodation at the hotel. They promptly addressed an issue and we were completely satisfied with the results. Thanks to Joe and Cindy! The rooms are also very comfortable.

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Helpful?
Thank alljan66
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your compliments of Joe and Cindy, I will be sure to pass this along to them and thank them in person for a job well done. I am happy your issue was resolved quickly and to your satisfaction. My hope is that you will return to visit us in the future should your travels bring...

Lewisville, North Carolina, United States
Reviewed 7 October 2016

The hotel is fairly new/modern......so the lobby and rooms are well equipped, clean, and not dated. Definitely the highlight of our stay was the exceptional front desk service.....they were very nice and accommodating. Indoor pool, exercise room, and free breakfast.....gotta love that too. The only drawback is the location.....the hotel is shoehorned in with 2 other Marriott properties onto a...

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Helpful?
1Thank Mike J
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Guest, Thank you for your kindness in review of your recent stay with SpringHill Suites Asheville. I appreciate your feedback and compliments of our hotel and staff. I am thrilled to know that your stay was flawless, with exception to location. Luckily, we are in close proximity to all Asheville offers! We hope to see you in the future,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-winning Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more   less 

Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Pl, Asheville, NC 28805-1808
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $182 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Asheville 3*
Number of rooms: 88
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites
Hotel Style:
#6 Green Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Asheville staff and other travellers.
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Questions? Get answers from SpringHill Suites Asheville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room we stayed on the 3th floor has no view. only trees, which for us was good because we used the hotel only to sleep.”
 of 5 bubbles 25angelinel, 31 Dec 2016 | Read review
“Request room on top floor to avoid hearing guests in a room above you”
 of 5 bubbles TPA-home, 29 Dec 2016 | Read review
“try to get a room in the back side of the hotel better aestetic”
 of 5 bubbles cckatzman, 7 Nov 2016 | Read review
“Away from the elevators and at the end of the hall is the best spot”
 of 5 bubbles TravelerO279, 3 Sep 2016 | Read review
“Room overlooking the parking lot will be quieter”
 of 5 bubbles yvonneb443, 22 Jul 2016 | Read review
5 of 5