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SpringHill Suites Asheville

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SpringHill Suites Asheville
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336 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Asheville
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Showing 336: English reviews
Hendersonville, North Carolina
Reviewed 16 October 2013

Located off Tunnel Road you are close to downtown and all points in between. Nice breakfast included,with lots of options. Kind caring staff. Clean comfortable rooms. Lovely property. Good room amenities. Will definitely make this my home away from home next time I am back in town.

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Helpful?
1Thank 525AJB
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear 525AJB, Thank you very much for your very positive review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and we look forward to seeing you again on your next trip to Asheville. Sincerely, John Zellers General Manager

Richmond, Kentucky
Reviewed 12 October 2013

Very clean. Comfortable bed. Easy check in. Closet was beside bed making it awkward to get ironing board, clothing etc. out. Pull out sofa was the largest I have seen ( probably nine feet long) but I do not think there would be a walkway if it was pulled out. Good breakfast for a complimentary hotel meal and the hostess...

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Helpful?
Thank jean y
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear jean y, Thank you for your review of your recent stay with us. I am so happy to hear that you enjoyed your time with us and we look forward to seeing you on your next trip to Asheville. Sincerely, John Zellers General Manager

Atlanta
Reviewed 7 October 2013

Clean and new hotel. Everything was great ,check in ,check out. Great breakfast ,good internet connection. And it is a CLEAN hotel , nothing to complain.2 TV's in the room. The only thing where I can't give 5 start is because the indoor pool. For $210 per night they should heat that pool. The water was cold ,cold cold!Location is...

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Helpful?
1Thank Erika07
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Erika07, Thank you for taking the time to post a review of your recent stay with us. I am happy to hear that you enjoyed your time with us and that our hotel met all our needs. Please accept my apologies for the water temperature in the pool. We are required by NC State Law to keep it around...

Auckland, New Zealand
Reviewed 5 October 2013

Can't say enough positive things about our front desk experience my goodness Bogemil is a gem. He helped us find a room at the very last minute. The room was neat and tidy what you can expect from a 3 star hotel. The air conditioning was a little noisy and I have to agree with a previous comment about the...

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Helpful?
Thank kiwi6
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear kiwi6, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us. I am sorry for the sofa bed issues your had during your stay. Thank you also for your comments regarding Bogumil, I will be sure that he sees a copy of your review....

Reviewed 29 September 2013

On a recent trip to Asheville, my friends and I stayed at this property. The hotel was very good in every way - with one exception. I drew the short straw and had to sleep on the pull out sofa bed. It was perfectly awful. I could NOT sleep on it. The mattress was about 5" thick and very bumpy...

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Helpful?
Thank Varyn G
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Varyn G, Thank you for posting a review of your recent stay with us. I am sorry to hear about the sofa mattress and please accept my apologies for the inconvenience. I am happy to hear that the rest of the hotel met your needs and that our staff was able to accommodate you with another room. Again, please...

Minnetonka, Minnesota
Reviewed 24 September 2013

The staff was outstanding...from check-in...breakfast...check-out. Special thanks to Bogemil & John for dinner suggestions...and Bogemil for honoring our room request.The property & staff exhibited class & professionalism. The room was neat & clean. The breakfast staff worked quickly to clean tables & replenish the food items. Kudos to management for assembling a top notch crew and to the staff for...

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Helpful?
Thank DebiandLarry
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear DebiandLarry, Thank you so much for the great review you posted about our hotel. Thank you also for mentioning the staff members who provided you with great customer service, I will be sure to share your review with them. It's always nice to hear postivie feeedback from our guests and I look forward to seeing you again soon. Sincerely,...

Naples, Florida
Reviewed 2 September 2013

The hotel was nice and modern looking. Our room was a small suite with a microwave and refrigerator. Has free breakfast in the morning and the staff was friendly and helpful. There was a Carrabbas restaurant located right in the parking lot which we walked over to. Did not have to get back into the car and go to a...

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Helpful?
Thank rloreilly
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear rloreilly, Thank you for your review and thank you for staying with us. I am so happy to hear that you enjoyed your time with us and that our staff took good care of you while you were with us. I look forward to seeing you on your next trip to Asheville. Sincerely, John Zellers General Manager

Mooresville, NC
Reviewed 2 September 2013

Hotel is average at best. Positives were the breakfast was well stocked with a good variety. Pool and exercise room, although not used, were adequate and clean. Two treadmills in fitness center. Staff at the hotel was kind of just there - no frills or smiles! They did their job, but don't expect more beyond that. Room was comfortable, but...

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Helpful?
Thank HJN59
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear HJN59, Thank you for posting a review of your stay with us. I am sorry to hear that you did not enjoy your stay with us. We strive to ensure that every guest has an enjoyable stay in a clean and comfortable room. I am sorry that we feel short of that during your time here. If you would...

Tampa, Florida
Reviewed 2 September 2013

Our room had a musty smell. We tired opening the window but did not take care of the problem. Breakfast was not on par with most SpringHill suites. No eggs first morning just biscuits and gravy. A cardiac arrest dream! The bed was so close to the A/C, we had to put a pillow on the vent to keep the...

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Helpful?
Thank Pastanana
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear Pastanana, Thank you for posting a review of your stay with us. I am sorry to hear about the issues you encountered during your stay. We strive to ensure that every guest has an enjoyable stay in a clean and comfortable room. I am sorry that we feel short of that during your time here. If you would like...

gainesville, ga
Reviewed 21 August 2013

This hotel is a very good place to stay when you are visiting a great city. We stayed 5 nights and had very few problems. The front desk staff was very good and the breakfast was not only very good, but had the best staff that I have seen in a long time. The staff of Patrica and Kayla were...

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Helpful?
1Thank oakwoodmoby
shsasheville, General Manager at SpringHill Suites Asheville, responded to this review

Dear oakwoodmoby, Thank you for posting a review of your recent stay with us. I am so happy to hear that you enjoyed your time with us. I will be sure to pass along a copy of your review to the staff so they can see the very nice comments your wrote about them. Thank you again for staying with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
If you are looking for Asheville hotels near Biltmore Estates, downtown Asheville and the Blue Ridge Parkway, experience the modern style of the newly renovated SpringHill Suites Asheville ,which is just minutes from it all. With incredible mountain views and nearby attractions like Chimney Rock Park, the Thomas Wolfe Auditorium, Nantahala Outdoor Center and the North Carolina Arboretum, you will surely enjoy your stay at our award-winning Asheville hotel. Our all suite SpingHill Suites by Marriott Asheville hotel feature rooms that are 25% larger than comparably priced hotel rooms, all while providing the amenities of a modern lifestyle. Enjoy free high-speed Internet, spacious work stations and modern furnishings with innovative room layouts. Our Asheville hotel offers a complimentary hot breakfast buffet, heated indoor pool & spa and a 24-hour fitness center. When visiting beautiful western North Carolina, you will never want to leave and the SpringHill Suites Asheville is here to make your stay memorable. ... more   less 

Additional Information about SpringHill Suites Asheville

Address: 2 Buckstone Pl, Asheville, NC 28805-1808
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $164 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Asheville 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Springhill Suites Asheville Hotel Asheville
Asheville Springhill Suites
Hotel Style:
#6 Green Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Asheville staff and other travellers.
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Questions? Get answers from SpringHill Suites Asheville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the room we stayed on the 3th floor has no view. only trees, which for us was good because we used the hotel only to sleep.”
 of 5 bubbles 25angelinel, 31 Dec 2016 | Read review
“Request room on top floor to avoid hearing guests in a room above you”
 of 5 bubbles TPA-home, 29 Dec 2016 | Read review
“try to get a room in the back side of the hotel better aestetic”
 of 5 bubbles cckatzman, 7 Nov 2016 | Read review
“Away from the elevators and at the end of the hall is the best spot”
 of 5 bubbles TravelerO279, 3 Sep 2016 | Read review
“Room overlooking the parking lot will be quieter”
 of 5 bubbles yvonneb443, 22 Jul 2016 | Read review
5 of 5