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Aloft Asheville Downtown

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Aloft Asheville Downtown
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876 Reviews from our TripAdvisor Community

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Showing 870: English reviews
Mount Pleasant, South Carolina
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

What a great stay at the Aloft in downtown Asheville. I'd first like to thank the Manager Jeffrey and Kaylee (sp?) for making us feel so welcome. They both were friendly and helped us book our next trip in January 2017. The location couldn't be more convenient to so many shops, restaurants and activities. Their lobby bar is inviting and... More 

Helpful?
Thank rock13
1 review
Reviewed 5 days ago NEW via mobile

On a recent short vacation in Asheville we really enjoyed staying in Aloft. All of the staff members were very friendly and helpful, the room was clean and comfortable and there's a dog in the lobby to play with! Best part was the convenience of walking to shops, restaurants, coffee houses and several great breweries (especially the Funkatorium). Would definitely... More 

Helpful?
Thank Richard W
Martinsburg, West Virginia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

This is a modern hotel near everything that is popular in Asheville. Dog friendly in ways which cant be completely appreciated until experienced. Rooms are spacious and clean. Hotel has a nice bar and grill. Wicked Weed distillery is but a few steps down the street. Great places to eat abound. Fantastic bakery across the street. This is an A+... More 

Helpful?
Thank oriole33351
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

My husband and I drove 10 hours or so (one way!) from Leamington, Ontario, Canada to spend 3 nights at the Asheville Aloft this week and absolutely loved it! I cannot think of anything that could have improved our stay, other than a few more nights! Our 4th floor room had a beautiful view overlooking the pool and mountains, with... More 

Helpful?
1 Thank Heather J
Raleigh, North Carolina
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago

This was my first stay at the Aloft in Asheville. I come to Asheville with my job probably 15 to 25 nights a year for the past 10+ years and I've stayed st slmost every hotel in town. I was really looking forward to my stay st the Aloft. Almost from the start there were issues. When I got to... More 

Helpful?
5 Thank wilmadog
LaRhonda S, Starwood Hotels at Aloft Asheville Downtown, responded to this review

Dear wilmadog, We sincerely apologize for your poor experience you encountered at our hotel. Our team takes a lot of pride in what we do, and this is not typically the way we treat our guests. Rest assured, your comments in regard to the customer service requests have been addressed with housekeeping and the front desk team to ensure we... More 

Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

There was no access to the Internet during the entire time, one day, we stayed at the hotel, and there seemed no urgency by the hotel in restoring access. Fortunately, there was a coffee shop across the street with a working Internet connection.

Helpful?
4 Thank Susan B
LaRhonda S, Starwood Hotels at Aloft Asheville Downtown, responded to this review

Dear Susan B, At Aloft, we know the importance of having the ability to quickly connect to WiFi at any moment while traveling, which is why we provide fast and free WiFi to our guests. However, we do understand that complications with our service provider arise on occasion and sincerely apologize for the issues you encountered with the WiFi connection... More 

Dallas
Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

Nice hotel in a great location. This is located right in the downtown area and in walking distance to anything down there. You do not need a car. The room itself was very clean and everything you need is there. It is just a basic room with no frills, which was fine with us. If you stay there are in... More 

Helpful?
1 Thank SabelDallas
Level Contributor
10 reviews
Reviewed 2 weeks ago via mobile

This hotel had a very modern design with a lot of fun interactive animations throughout the hotel. Staff was friendly and welcoming. They also welcome dogs and have a dog for adoption in the hotel lobby that you can pet and play with. Being a dog lover, I loved the dog aspect of the hotel!

Helpful?
Thank Jesse S
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago via mobile

We were coming for one night with our dog. I booked through TripAdvisor and included a note under "special instructions" that we'd have her with us and asked for the dog bed and bowl. We never got them, but that wasn't a big deal. They put us on the 3rd floor with the pool and dog area, which was SUPER... More 

Helpful?
Thank Kathryn H
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The first and only Aloft I have stayed at with a dedicated concierge. Hope, the concierge, welcomed me the minute I walked in with a bright smile and lively personality that I soon learn would personify not only the property and its staff, but the city of Asheville itself. Before I even checked in, Hope had already mapped out the... More 

Helpful?
1 Thank sr512016

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Aloft Asheville Downtown hotel offers a great view of the mountains while being situated in the heart of downtown Asheville, within walking distance of shopping, restaurants, and art galleries. ... more   less 

Additional Information about Aloft Asheville Downtown

Address: 51 Biltmore Avenue, Asheville, NC 28801-3626
Region: United States > North Carolina > North Carolina Mountains > Asheville > Downtown Asheville
Price Range: $266 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Asheville Downtown 3*
Number of rooms: 115
Reservation Options:
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Hotel Style:
#15 Business Hotel in Asheville
#16 Romantic Hotel in Asheville
#23 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Asheville Downtown staff and other travellers.
12 questions
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Questions? Get answers from Aloft Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor with rooms in th 20s offer view of pool and mountains. Outdoor fire pit is visible as well”
 of 5 bubbles oriole33351, 22 Nov 2016 | Read review
“Go somewhere else”
 of 5 bubbles wilmadog, 17 Nov 2016 | Read review
“Ask for a mountain or city view, otherwise you get a parking lot”
 of 5 bubbles SabelDallas, 16 Nov 2016 | Read review
“Any view of this lovely downtown is prime. I would think higher floors would be nicer.”
 of 5 bubbles 68tamelac, 26 Sep 2016 | Read review
“Corner suites offer a stunning view.”
  • Corner suite
 of 5 bubbles 540elis, 19 Sep 2016 | Read review
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