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Holiday Inn Hotel & Suites Asheville Downtown

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Traveller (76)
Room & Suite (249)
Dining (31)
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Overview
  • Excellent36%
  • Very good41%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“cracker barrel”(39 reviews)
“front desk”(81 reviews)
“tunnel road”(34 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Hotel & Suites Asheville Downtown
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Hotel & Suites Asheville Downtown
Special Offer: Book Direct and Save
Hotel deals
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Reviews (534)
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531 results
Traveller rating
194
206
81
29
21
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Time of year
LanguageEnglish
194
206
81
29
21
Show reviews that mention
All reviewscracker barrelfront desktunnel roadindoor outdoor poolcovered parkingfree shuttlenice hotelhotel barking suitepleasant staycontinental breakfastgreat roomshuttle servicehot tubup to datebiltmore estatedowntown
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1 - 5 of 531 reviews
Reviewed yesterday

I just spent the weekend at this hotel while in town a wedding. While there, I had issues with my rental car that prolonged my stay. Everyone at the front desk was incredibly helpful and supportive. Special shout out to Andrew at the front desk...More

Thank Dan L
Hotel's Favourite
Reviewed 15 April 2018 via mobile

This was a great place to stay. The hospitality was over the top. From check in, housekeeping, waitresses in the restaurant. Bartender, and the great guys that drive the shuttle into the downtown. The shuttle is offered from 4p to 10p seve days a week....More

1  Thank jolex0414
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 17 April 2018

Thank you for your review! We are so happy that you enjoyed your stay with us! We do our very best to ensure everyone's stay is a Home Away from Home! Hope you see you again soon! Until then, Happy Travels!

Reviewed yesterday

I must say I have never pulled down the covers in a hotel and found soiled sheets. The front desk staff immediately brought fresh sheets, however Management constantly avoided me, even after the third attempt to talk to them. This hotel has suffered from the...More

Thank JKNC8178
Reviewed yesterday

We stayed here on a busy Memorial Day weekend. The staff, especially at the front desk, were so helpful! We were given lots of suggestions of places to eat, drink, and shop, along with the great offer of using the free shuttle to many of...More

Thank TammiBAB
Reviewed 2 days ago via mobile

This hotel is conveniently located right off of I-240. It’s a great hopping off point to the Blue Ridge Parkway, Black Mountain, Weaverville, West Asheville and Biltmore. The staff has always been unfailingly hospitable and the hotel has great amenities including a bar & restaurant....More

Thank Lanternrouge31
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded yesterday

Thank you for taking the time to review the Holiday Inn & Suites. We are so happy you had a pleasant stay, and enjoyed some of the amenities our hotel had to offer. We hope when you’re back in the area you will allow us...More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Room Service
Free Parking
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$114 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$114 - US$317 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (76)
Room & Suite (249)
Dining (31)
Pool & Beach (30)
Amenities (21)
Family and Play Areas (1)
Questions & Answers
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dapice4
11 June 2018|
AnswerShow all 2 answers
Response from jolex0414 | Reviewed this property |
From the hotel beginning at 4pm til 10pm, there is a free shuttle. You tell the driver where u want he drops u off right at the point u asked. He gives you a card, you call when you want picked up and he tells u about how... More
1
Vote
dapice4
11 June 2018|
AnswerShow all 5 answers
Response from lcrkcr | Reviewed this property |
No! There is a restaurant inside that offers breakfast, but it didn't appear inviting to us so we went next door to Cracker Barrel.
0
Votes
annacochran50
25 September 2017|
AnswerShow all 3 answers
Response from HotelManager2008 | Property representative |
Some of our suite has balconies and standard rooms does not.
1
Vote
Room Tips
"Don't face abandoned hotel in rear."
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"Do not choose any of the king suite rooms as you cannot actually sit on the sofa"
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"Room 611 had a view of the mountain side!"
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"Get room near elevator -- unless you like long walk."
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