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I just spent the weekend at this hotel while in town a wedding. While there, I had issues with my rental car that prolonged my stay. Everyone at the front desk was incredibly helpful and supportive. Special shout out to Andrew at the front desk...More
This was a great place to stay. The hospitality was over the top. From check in, housekeeping, waitresses in the restaurant. Bartender, and the great guys that drive the shuttle into the downtown. The shuttle is offered from 4p to 10p seve days a week....More
1 Thank jolex0414
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded 17 April 2018
Thank you for your review! We are so happy that you enjoyed your stay with us! We do our very best to ensure everyone's stay is a Home Away from Home! Hope you see you again soon! Until then, Happy Travels!
I must say I have never pulled down the covers in a hotel and found soiled sheets. The front desk staff immediately brought fresh sheets, however Management constantly avoided me, even after the third attempt to talk to them.
This hotel has suffered from the...More
We stayed here on a busy Memorial Day weekend. The staff, especially at the front desk, were so helpful! We were given lots of suggestions of places to eat, drink, and shop, along with the great offer of using the free shuttle to many of...More
This hotel is conveniently located right off of I-240. It’s a great hopping off point to the Blue Ridge Parkway, Black Mountain, Weaverville, West Asheville and Biltmore. The staff has always been unfailingly hospitable and the hotel has great amenities including a bar & restaurant....More
Response from HotelManager2008, Manager at Holiday Inn Hotel & Suites Asheville DowntownResponded yesterday
Thank you for taking the time to review the Holiday Inn & Suites. We are so happy you had a pleasant stay, and enjoyed some of the amenities our hotel had to offer. We hope when you’re back in the area you will allow us...More
Response from jolex0414 | Reviewed this property |
From the hotel beginning at 4pm til 10pm, there is a free shuttle. You tell the driver where u want he drops u off right at the point u asked. He gives you a card, you call when you want picked up and he tells u about how... More
From the hotel beginning at 4pm til 10pm, there is a free shuttle. You tell the driver where u want he drops u off right at the point u asked. He gives you a card, you call when you want picked up and he tells u about how long and he gets u. Great service the hotel offers