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Holiday Inn Hotel & Suites Asheville Downtown

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Holiday Inn Hotel & Suites Asheville Downtown
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438 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Asheville Downtown
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Showing 436: English reviews
charlotte nc
Reviewed 26 August 2013

This hotel is not even remotely close to "downtown." Its out on tunnel road, closer to the mall. But I like staying here because the beds are great and the showers are good. The parking is never a problem and it is quiet. Internet Wi-fi is free. The price is a bit high, but this is Asheville. Usually hotels are...

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Helpful?
1Thank mikemike1212
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank You for posting a review about our hotel. We are 1.5 miles from the heart of downtown and therefore makes us the closest Holiday Inn & Suites to downtown. There is another Holiday Inn on Tunnel road also and to differentiate both of the properties, the "Downtown" name was give to us by the franchise since we were closer...

Richmond, Virginia
Reviewed 17 August 2013

The location was a little different than what we had expected but we were very happy with the hotel overall. It is very clean and the staff are very nice and helpful! Wish there was a continental breakfast but the prices on the restaurant are really reasonable. Had a great stay! Our room was very large and quiet!

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Helpful?
Thank ClaireHAS
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

I want to Thank You for taking a moment and writing a review about our hotel. It is always good to hear when a guest enjoys their stay at our hotel, makes us feel that we did our job right. Please keep us in mind for your future lodging needs when you visit beautiful Asheville again.

Republic of Macedonia
Reviewed 6 August 2013

We had a change of plans and arrived in Asheville on Saturday at 11:30 am - tired and in need of a shower. There were very few vacancies and 1 hotel wouldn't let us check in until 3:00 pm. We stopped in at the Holiday Inn and Lisa was wonderful. We explained how tired and dirty we were. She arranged...

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Helpful?
Thank Dottiegirl10
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank You for writing a review about our hotel. We try to accommodate each and every guest and their needs. Please come back and see us.

Inman, SC
Reviewed 22 July 2013

Wonderful staff who were very courteous. The room was clean and tidy. Interesting location that is very close to downtown Asheville. The only probem was with sleeping...haha. The bed I believe was made of poured concrete...so incredibly hard! We actually considered making the trip home versus staying the night due to the level of discomfort. Very interesting.

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Helpful?
Thank Hunter J
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank You for taking time to write a review about us. We like to apologize to you if you found our beds too hard. It is interesting to hear about our beds being too hard. We have had couple of review that said that the beds are too soft. I know that it is preference which depends upon individuals, but...

Spring Hill, Florida, United States
Reviewed 18 July 2013

On a trip from Maryland to Tennessee we decided to stop over in Asheville for a couple of nights with no reservations anywhere and wing it. We stopped at a couple and happened upon this Holiday Inn after trying to navigate the downtown area. I spoke with Kenneth at the front desk and he had several rooms left. Kenneth and...

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Helpful?
Thank David W
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank You for posting a review about our staff and hotel. We are committed to give the best customer service and after reading your review, I think we are achieving that. Please come back and see us.

Charlotte NC
Reviewed 15 July 2013

Stayed here for several days in early July 2013. All staff including front desk and housekeeping were wonderful. Professional, courteous and responsive to every request. Rooms were clean and comfortable. Very easy access in and out of the hotel complex. Just a few minutes drive to Asheville's center city. Close to shopping, lots of restaurants and sites to see in...

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Helpful?
Thank Dick P
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

I would like to Thank You for writing a review about our hotel. We are glad that you enjoyed our location and staff members. We try very hard to give same good service to everyone that walks in the hotel. Please come back and see us.

winston salem
Reviewed 13 July 2013

While this Holiday Inn is beginning to show some wear, the location is very convenient to Downtown activities, The location is also located next to and near many Restaurants and Shops. Getting there is easy; 40 to 240. Lastly, the Front Desk, in particular, Becky and Brian were very helpful with Questions and Directions.

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Helpful?
Thank william r
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

I would like to Thank You for staying with us and writing a review about us. Review like yours really give our staff extra motivation when it comes to customer service. Please come back and see us.

Westford, Massachusetts
Reviewed 7 July 2013

This is a nice and clean hotel. It is close to highway with the easy access. But, it is very quiet in the room. We all had very good sleep for the night. The front desk people are very friendly. We got two connected rooms which both of them are clean and comfortable. They have very good speed for the...

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Helpful?
Thank ksqz
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

I want to Thank You for writing a review about our hotel and staff. Review like yours encourages us and our staff to work even harder. We are glad to hear that you enjoyed our amenities and hope that you will come back to see us again.

Fruitport, Michigan, USA
Reviewed 3 July 2013

My wife and I were on a 2,000 mile motorcycle trip and just picked this hotel out of the many lodging options in the Asheville area. The room was very nice and clean. The bed was more comfortable than my own! And the breakfast was better than most hotel's "deluxe" continental breakfasts. The tell tail sign of a great hotel...

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Helpful?
Thank John T
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

We are happy that you enjoyed our amenities of our hotel. We try to keep our hotel, restaurant, Lounge and room up to date so our guests can enjoy it. Please come back and visit us again.

Elizabeth City, North Carolina
Reviewed 28 June 2013

This was the perfect place for us to stay. It is not downtown, but very convenient and easy to get there. I wouldn't attempt to walk it. Very nice desk clerk and she upgraded my room selection to a great sized king suite. My only complaint is, when I registered it stated I was to receive breakfast coupons for being...

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Helpful?
Thank D29621
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review

Thank You for writing a review about your pleasant experience at our hotel. We are happy that you liked the upgrade which you received on your room. We do have some rates available which includes breakfast and unlike Holiday Inn Express, we do not have complimentary breakfast at our hotel. I want to apologize for the misunderstanding and hope that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 Miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, Chef's Corner Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. Complimentary shuttle service (2 mile radius from hotel) from 4 pm to 10 pm. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805-1230
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $158 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn
Hotel Style:
#22 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Asheville Downtown staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Hotel & Suites Asheville Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an upgrade to a suite-they have plenty of them”
 of 5 bubbles lindbloom, 3 Dec 2016 | Read review
“604 was a great room.”
  • King Room
 of 5 bubbles WildWonderfulWander, 24 Nov 2016 | Read review
“Ask the front desk which rooms provide the best mountain scenery for photos.”
 of 5 bubbles yvonnee962, 7 Nov 2016 | Read review
“We were room 305. Far away from elevator. Quiet”
 of 5 bubbles gritgirldery, 25 Sep 2016 | Read review
“Don't expect any city or mountain views from this hotel. You may get a room that overlooks the lobby rooftop below (as mine did).”
  • The high table that did not serve well as a desk.
  • The view out my window.
 of 5 bubbles 974toma, 16 Sep 2016 | Read review
5 of 5
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