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The Windsor Boutique Hotel

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36 Broadway St, Asheville, NC 28801-2917
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (136)
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Panoramas (14)
Room & Suite (136)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Windsor Boutique Hotel
Updated 05/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 84 hotels in Asheville
Location
Cleanliness
Service
Value
Travellers' Choice
The Windsor Boutique Hotel offers unique upscale accommodations in the heart of downtown Asheville. Walk to all the best restaurants, breweries, shops & galleries. Initially constructed in 1907, The Windsor went through an 18 month historic renovation. We feature 14 suites which possess their own character & decor. "Vacation Rental Ready" with fully functional kitchen, washer / dryer.
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Property amenities
Free private parking nearby
Free High Speed Internet (WiFi)
Complimentary instant cofffee
Board games / puzzles
Kids stay free
Strollers
Couples massage
24-hour security
Paid private parking nearby
Wifi
Complimentary tea
Complimentary welcome drink
Snack bar
Facial treatments
Foot massage
Full body massage
Baggage storage
Concierge
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Housekeeping
Safe
Seating area
Separate living room
Sofa
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Quaint
Charming
Languages Spoken
English
507Reviews7Q+A100Room tips
Traveller rating
  • 442
  • 46
  • 16
  • 3
  • 0
Time of year
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Popular mentions
SCC816 wrote a review 12 Oct
Point Richmond, California2 contributions
I prefer small hotels, and applaud historic renovations. We wanted to be in the heart of downtown Asheville, so the Windsor seemed ideal. The photos looked like quirky elegant. Our room (205) was, at best, shabby chic. The windows in both rooms opened into a narrow air shaft, which meant they were perpetually dim, and the lamps didn't help much. The shower control had a mind of its own--it would gush cold water until you found just the right spot at which point it was hot. The dresser (definitely vintage) drawers were sticky. The "vanity" was a single basin with room for two toothbrushes at best. The staff was pleasant and tried to be helpful as when we pointed out the safe would not lock. It was not fixed during our three day stay. Does this seem petty? Well not when one is paying over $600 per weekend night. BTW I rarely review, but the manager asked me to "please review on Trip Advisor" so I'm obliging.
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Date of stay: October 2021
Location
Cleanliness
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Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded yesterday
We appreciate your feedback and we apologize that we do not meet and exceed your expectations. We will take a closer look at the safe and shower to see how to resolve those issues you experienced.
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bray6 wrote a review Apr 2021
Alliance, Ohio5 contributions5 helpful votes
Hotel's Favourite
The Windsor is a treasure! It’s a beautiful, well-appointed boutique hotel in the heart of downtown. The staff is outstanding and the suite-style rooms have everything you need to make your stay comfortable. It’s unbelievable that they offer free parking! I would highly recommend the Windsor to anyone who is looking for a downtown hotel in Asheville!
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Date of stay: April 2021Trip type: Travelled with friends
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Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded 15 Apr 2021
Thank you so much and thank you for noticing the free parking! We hope to host another girl's weekend in the future!
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Steve J wrote a review Sep 2021
2 contributions
Stayed here for my Wedding Anniversary recently, very pleased with the choice. Great location in downtown Asheville - convenient for shops, restaurants, bars, and all that Asheville has to offer. The room was exactly what we wanted - a beautiful living area separate from the bedroom, as well as a dining/kitchen facility - all beautifully decorated and furnished. Really enjoyable stay, would recommend the Hotel highly, and will definitely look to return.
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Date of stay: September 2021
Value
Cleanliness
Service
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Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded 4 weeks ago
We are thrilled you liked your stay with us! Come back anytime :)
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Mary S wrote a review Sep 2021
2 contributions
Just as beautiful a the photos! Loved our room and especially being right in the middle of downtown. Restaurants and shops within walking distance. Staff was great and always helpful. Would stay Again. Great stay... ........................
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Date of stay: September 2021Trip type: Travelled as a couple
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Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded 4 weeks ago
Thank you so much for taking the time to leave a review and we are so happy you enjoyed your stay with us!
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Concetta B wrote a review Sep 2021
Franklin, Tennessee16 contributions4 helpful votes
This was our first mini vacay since the summer of 2019 so I was really hoping for something special and we definitely got it with this hotel. My husband found it online and it was probably one of the best hotels we've ever stayed at for so many reasons. The clubby intimate atmosphere was perfect for the times we're living through now. I felt safe and that's saying a lot. The charming historical atmosphere was so gorgeous -- every detail was thoughtfully considered and the complimentary beverages and snacks were a nice touch. We stayed in one of the two double queen suites (#204) because we were traveling with our adult son. The suite was absolutely perfect in every way. I was immediately struck by the super cool decor and the pristine cleanliness of every area. Having a compact kitchen and washer and dryer was such a plus when traveling for a few days. The suite was very cozy but still provided enough room to spread out so we didn't feel on top of each other. The staff was first rate and attentive on every level. If I could give it more than five stars I would. A perfect location and a perfect stay. Looking forward to returning many times!
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Date of stay: September 2021
Cleanliness
Service
Sleep Quality
Room Tip: This is an all suite hotel so the staff can help you choose one that's right for you.
See more room tips
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Response from The Windsor Boutique Hotel, Owner at The Windsor Boutique Hotel
Responded 4 weeks ago
We live for these kind of reviews! Thank you so much for the kind words and we cannot wait to welcome you back!
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PRICE RANGE
US$324 - US$596 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
14
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Frequently Asked Questions about The Windsor Boutique Hotel
Which popular attractions are close to The Windsor Boutique Hotel?
Nearby attractions include Amazing Pubcycle (0.4 km), Breakout Games - Asheville (0.3 km), and Asheville Brewery Tours (0.3 km).
What are some of the property amenities at The Windsor Boutique Hotel?
Some of the more popular amenities offered include free wifi, laundry service, and a concierge.
Which room amenities are available at The Windsor Boutique Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Windsor Boutique Hotel?
Guests can enjoy complimentary tea, free instant coffee, and a free welcome drink during their stay.
Is parking available at The Windsor Boutique Hotel?
Yes, free private parking nearby, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Windsor Boutique Hotel?
Conveniently located restaurants include The Chocolate Fetish, Karen Donatelli Bakery and Cafe, and Cúrate.
Is The Windsor Boutique Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Asheville.
Are any cleaning services offered at The Windsor Boutique Hotel?
Yes, laundry service and self serve laundry are offered to guests.
Are there any historical sites close to The Windsor Boutique Hotel?
Many travellers enjoy visiting Biltmore (6.2 km), Grovewood Village (2.9 km), and Thomas Wolfe Memorial (0.2 km).
Is The Windsor Boutique Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.