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Best Western Asheville Tunnel Road

501 Tunnel Rd, Asheville, NC 28805-1824
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 21/12/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (151)
Room & Suite (183)
Dining (19)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#31 of 84 hotels in Asheville
Travellers' Choice
GreenLeaders Silver level

See why so many travellers make Best Western Asheville Tunnel Road their hotel of choice when visiting Asheville. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.

Close to some of Asheville's most popular landmarks, such as McCormick Field (1.9 mi) and Biltmore Village (1.9 mi), Best Western Asheville Tunnel Road is a great destination for tourists.

The rooms offer a flat screen TV and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Best Western Asheville Tunnel Road features 24 hour front desk and newspaper. In addition, as a valued Best Western Asheville Tunnel Road guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

When you’re feeling hungry, be sure to check out Red Stag Grill, Ruth's Chris Steak House, and Brasilia Churrasco Steakhouse, which are some steakhouses that are popular with locals and out-of-towners alike.

If you’re looking for things to do, you can check out Biltmore Gardens, The North Carolina Arboretum, or Botanical Gardens at Asheville, which are popular gardens amongst tourists.

At Best Western Asheville Tunnel Road, your comfort and satisfaction come first, and they look forward to welcoming you to Asheville.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Pool / beach towels
Outdoor pool
Fence around pool
Breakfast buffet
Vending machine
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Coffee / tea maker
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish
1981Reviews16Q+A100Room tips
Traveller rating
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Popular mentions
karoleigh wrote a review 14 Oct
North Carolina3041 contributions450 helpful votes
The inn is set up like the Best Westerns I remember from my childhood--nice rooms in what we used to call "motor courts" (rooms that you can drive up to as opposed to those in enclosed hallways). It may be one of the older inns, but it is well maintained and doesn't have an appearance in any part of the property as being "old and needing update." The lobby is attractive, with a generously sized breakfast room. We were pleased with the selection of breakfast foods. I was especially hungry at breakfast time, so I was glad that they had some adult (unsweetened) cereal, delicious egg omelets, a variety of fruits, fresh coffee, and milk. Thank you for thinking of various types of diets, including those of us on a sugar-free diet. Believe it or not, there are hotels which serve only sugar-sweetened foods that those of us on a sugar restricted diet can't eat. The room was spacious, with the toilet room and shower separate from the sink, which we always like. We were able to get the TV channels that we like, and the Internet was fast enough to suit us. There is an outdoor pool, which is used seasonally. We noticed a lot of dogs at the inn, so if you have a dog, this is a good place for you. We had a room on the second floor, and this is what we prefer, but if you have a handicap, you might want to ask specifically for a first-floor room. We would definitely stay again when in the area.
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Date of stay: October 2021
Room Tip: Tunnel Road, which the hotel is located on, has heavy traffic and noise. It would be a good idea...
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Justin F wrote a review May 2021
Peoria, Arizona166 contributions59 helpful votes
Hotel's Favourite
Spent several days at this location. Very nice and what I have come to expect from Best Western. Clean room and free breakfast. I honestly can't comment on the amenities offered as I only utilized the room and breakfast. Room was nice, lots of TV channels, appeared clean. Breakfast had several options like a breakfast burrito (needs microwaving), yogurt, instant oatmeal, juice and coffee. Not the most filling of meals, but not bad for free, especially in covid world. Arriving at the hotel, it feels like it's out of the way from the town, but is really only a 5 minute drive from downtown Asheville (or $10 Uber). Very close to the mall. Overall, I would recommend staying here.
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Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
Response from Joshua Andrews, General Manager at Best Western Asheville Tunnel Road
Responded 10 Jun 2021
Thank you for the great review and recommendation. We hope to welcome you back again during your next Asheville visit. Stay safe!
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Dreamer816723 wrote a review 9 Oct
1 contribution
My review of our hotel room: A coffee maker with no pot. A fridge that is not cold. So we cannot keep water, soda, juice, etc cold in the room. We asked them to remedy three times each. You have to remember to tell them each morning to make up the room. Otherwise we come back to full trash cans and wet towels. So we had to go the the check building to get coffee, clean towels and TP. We have to do that at home. Might as well stay home. Even when we asked for the room to be made up, it was not. Per Best Western's own sign on the desk, anything below a perfect 10 is zero in their book. So I give them a ZERO!
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Review collected in partnership with Best Western
Date of stay: October 2021
Sleep Quality
Response from Kortnee Luther, General Manager at Best Western Asheville Tunnel Road
Responded 5 days ago
Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. Please feel free to reach out to us with any further comments, concerns or suggestions. We would love to make things right if you give us another chance.
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DenKen2018 wrote a review Sep 2021
Denver, Colorado59 contributions25 helpful votes
This was a nice place. The room was clean and it is a pretty quiet location. The rooms are in relatively good shape. When I was there they were painting the outside so they are making improvements. The location was a little bit off a pain as far as getting in and out, but there was a target and Walmart near by so it was still conveniently located.
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Date of stay: September 2021Trip type: Travelled solo
3cheefs wrote a review Sep 2021
The Villages, Florida1 contribution
Recently remodeled and very clean. Good value for the rate. Good location. Dog friendly with area for dogs outside. Close to downtown and the Biltmore. Front desk staff were helpful and breakfast was A+
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Review collected in partnership with Best Western
Date of stay: September 2021
Sleep Quality
US$73 - US$208 (Based on Average Rates for a Standard Room)
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Best Western Of Asheville Biltmore East
United StatesNorth CarolinaNorth Carolina MountainsAsheville
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Frequently Asked Questions about Best Western Asheville Tunnel Road
Which popular attractions are close to Best Western Asheville Tunnel Road?
Nearby attractions include Asheville Mall (1.0 km), Creekside Taphouse (1.2 km), and AMC River Hills 10 (1.2 km).
What are some of the property amenities at Best Western Asheville Tunnel Road?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Asheville Tunnel Road?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Asheville Tunnel Road?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Asheville Tunnel Road?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Asheville Tunnel Road?
Conveniently located restaurants include Carrabba's Italian Grill, Cheddar's Scratch Kitchen, and India Garden.
Are there opportunities to exercise at Best Western Asheville Tunnel Road?
Yes, guests have access to a pool during their stay.
Are pets allowed at Best Western Asheville Tunnel Road?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Asheville Tunnel Road offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Best Western Asheville Tunnel Road?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Asheville Tunnel Road?
Many travellers enjoy visiting Biltmore (6.0 km), Grovewood Village (4.6 km), and Thomas Wolfe Memorial (3.4 km).