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Best Western Asheville Tunnel Road

CancelonUS$74*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$112*
US$74*
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US$92*
US$92*
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Best Western Asheville Tunnel Road
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1,415 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Asheville Tunnel Road
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Showing 1,400: English reviews
Detroit, Michigan
Reviewed 5 April 2017

Noisy, dirty but very friendly. You can hear every car and truck on the highway. It's the same place it was when my grandparents stayed there in the 50's, but dirtier. Buy new doors, and clean it up. I can not imagine best western keeping this under their brand!!!

Review collected in partnership with Best Western
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Helpful?
Thank I8622LVbriang
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. I have to say I am very surprised from your review as you can see by our other reviews we pride ourselves on our clean rooms. We are located off of the interstate in a very convenient location. All of our rooms have been remodeled and our guest have had only positive things to say...

Washington DC, District of Columbia
Reviewed 3 April 2017

Convenient location to both Biltmore and downtown, and riverfront, with easy parking. Older property but rooms renovated and clean, all have fridges and microwaves, and staff friendly and helpful - large size breakfast room, and all day coffee and tea which is always a plus! Only downside is the hotel driveway is very close to the 240 ramp - so...

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Helpful?
Thank We-L0VE-Adventure
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. I am glad to hear that you enjoyed your stay with us and our staff was able to make a lasting impression. We are conveniently located right off the interstate and there is a turning lane which makes traveling much easier. Thank you again for your review we hope to see you back soon!

Stratford, United States
Reviewed 31 March 2017

We stayed in this property for one night on our drive home from an extended trip by car. The hotel is a well maintained older property, pretty much standard for BW and this price range. Room is large and comfortable and has all expected amenities. Best to stay in the rooms away from Tunnel Road, which can be noisy. The...

Review collected in partnership with Best Western
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Helpful?
Thank O8588SVdavidw
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review! We appreciate all of our feedback and we are glad to hear you enjoyed your stay with us. We hope next time you are in the area you will stay with us again!

Albuquerque, New Mexico
Reviewed 30 March 2017

Best Western is convenient, clean and comfortable. The staff is friendly and a nice breakfast is presented every day. This is my third stay at BW Asheville and I will definitely stay there again. Excellent value.

Review collected in partnership with Best Western
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Helpful?
Thank walter33376
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your wonderful review! We look forward to seeing you again in the future.

Reviewed 30 March 2017 via mobile

First of all, I had to drive several hours to get to the hotel and I knew I was going to be very late, but they were very accommodating and they even gave me a better deal on my room after I arrived! The room was very clean and tidy, and the bed was very comfy! The bathroom was spotless...

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1Thank rmlowrie
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. I will pass along your review to our housekeeping staff and let them know to keep up the good work. I will also call our tech support and look into the WIFI connection issue, thank you for brining it to my attention. Thank you for staying with us and we look forward to seeing you...

Saint Louis, Missouri
Reviewed 27 March 2017

This was a one night stay for us. We didn't use any of the amenities, but the room was clean and the HVAC worked fine. It met our needs. People at checkin and checkout were helpful and friendly. The one helpful hint I'd like to pass on to you, dear reader, is that you ask for a room that doesn't...

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Helpful?
1Thank Richard_StL
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. We appreciate all of your feedback for it can only make us better. We hope the next time you are in Asheville you will stay with us again.

Carol Stream, Illinois
Reviewed 26 March 2017 via mobile

I booked this hotel at the last minute because I got a good deal on it, especially compared to the hotels downtown that were three times the price. But what sold it for me was that many other reviewers mentioned that it was clean. Finding a room that is clean and doesn't smell can be difficult when looking at low...

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Helpful?
1Thank trippybrowneyes
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your wonderful review! Our housekeeping staff take great pride in providing extremely clean rooms for our guest, thank you for your review and I will pass it along. We hope to see you again soon!

Madison
Reviewed 24 March 2017

We would never have found this place without our GPS. The entrance is on a curve of a rather busy highway and coming in from either direction requires attention to traffic and hopefully traffic watching you make a sudden, strange turn off the four lane highway. Interesting. The hotel is older with exterior entrances as opposed to the more modern...

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Helpful?
Thank David N
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. Our hotel is located directly off the interstate along the main road here in Asheville making it convenient for travelers. I am glad to hear that you enjoyed the room and found it quiet and comfortable. Our rates are competitive for the area and it looks like you were visiting Asheville during a very busy...

Jupiter, Florida, United States
Reviewed 24 March 2017 via mobile

I had a nice stay here. It is a midrange hotel just a couple miles from downtown. The rooms weren't luxury but they were clean and fine. The insides are a lot more impressive than the outsides, don't be deterred by the buildings. Good breakfast, friendly people at the counter and around the property. I would stay again.

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Helpful?
Thank Nupester
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your review. Guest feedback is how we can improve as a hotel thank you again.

GRAHAM
Reviewed 22 March 2017

We come to the Asheville area once each month for a craft-related meeting and Best Western Tunnel Road is the absolute BEST! It is very convenient to our meeting location at the Folk Art Center, we are always greeted by pleasant and efficient staff, and the rooms are well appointed and immaculate. This month we even recommended the hotel to...

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Helpful?
Thank Graham_NCTurner
Maddie H, Guest Services at Best Western Asheville Tunnel Road, responded to this review

Thank you for your five star review! We love hearing from guest who enjoy their stay and come back often. Thank you again and we will see you soon!

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about Best Western Asheville Tunnel Road

Address: 501 Tunnel Road, Asheville, NC 28805-1824 (Formerly BEST WESTERN Of Asheville Biltmore East)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $151 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Asheville Tunnel Road 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Of Asheville Biltmore East Hotel Asheville
Best Western Asheville Biltmore East
Asheville Best Western
Hotel Style:
#3 Green Hotel in Asheville
#9 Business Hotel in Asheville
#22 Family Hotel in Asheville
#22 Romantic Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Asheville Tunnel Road staff and other travellers.
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Questions? Get answers from Best Western Asheville Tunnel Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators for second floor so if that's an issue request first floor.”
gj289fia, 27 May 2017 | Read review
“Older travelers should request ground floor room -- no elevators.”
317KathyM, 23 May 2017 | Read review
“lower level good for accessability”
voyagernewyork, 10 May 2017 | Read review
“Rooms in the back were quieter.”
Retired50, 2 May 2017 | Read review
“probably any room. Ours was a corner room near the entrance and very quiet.”
babs295, 1 May 2017 | Read review
5 of 5
Cancelon
US$74* /night
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Booking.comUS$92
Orbitz.comUS$92
HotelQuicklyUS$112
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Prices are for 1 room, 2 adults
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