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Four Points by Sheraton Asheville Downtown

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Traveller (140)
Room & Suite (121)
Dining (18)
Overview
  • Excellent16%
  • Very good40%
  • Average27%
  • Poor11%
  • Terrible6%
Travellers talk about
“chop house”(56 reviews)
“great location”(152 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Four Points by Sheraton Asheville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Asheville Downtown
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (892)
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883 results
Traveller rating
150
329
241
105
58
Traveller type
Time of year
LanguageEnglish
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150
329
241
105
58
Show reviews that mention
All reviewschop housegreat locationwithin walking distancefront desk staffan older hotelwould stay here againbed was comfortableoff the highwayoutdoor poolthe room was nicefitness centerbiltmore estatedowntownymcabreweriesconditionershampoo
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1 - 5 of 883 reviews
Reviewed yesterday

We always try to stay at Starwood properties, and are part of the SPG loyalty program. This hotel wasn't quite up to the standards of some of the other hotels we've stayed it. The building is extremely old. You can tell they've tried to give...More

Thank Megan_Masters
Hotel's Favourite
Reviewed 13 June 2018 via mobile

I stayed here for two nights and I highly recommend this hotel. The beds were clean and comfy. The front desk and cleaning staff were incredibly nice and helpful with any questions I had. I don't know if this is standard for every room, but...More

Thank swaggerbank41
Response from Joylyn F, Manager at Four Points by Sheraton Asheville DowntownResponded 4 weeks ago

Dear Swaggerbank41, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Four Points by Sheraton Asheville Downtown. It is always encouraging to hear positive feedback, particularly when it comes...More

Reviewed 1 week ago via mobile

This hotel has extremely helpful and friendly staff. The rooms are clean, nicely decorated, the air conditioner works very well, and has a cute dinner restaurant attatched that carries local craft beer. There is a very large TV, a microwave and a mini fridge.More

Thank Allison S
Response from Joylyn F, Manager at Four Points by Sheraton Asheville DowntownResponded 6 days ago

Dear Allison, Thank you for taking the time to leave a review of our hotel. I am so pleased to read that the staff was helpful and friendly and you enjoyed your room. Thank you for choosing to stay with us during your visit to...More

Reviewed 1 week ago

The best part of staying at The Four Points Downtown Ashville is the location. There is so much to do downtown and everything is within walking distance. The downtown area is vibrant with street music, good restaurants, and charming boutiques. That being said, the Four...More

Thank cynthiafN9544VA
Response from Joylyn F, Manager at Four Points by Sheraton Asheville DowntownResponded 1 week ago

Dear cynthiafN9544VA, Thank you for taking the time to leave a review of our hotel. I am pleased to hear you enjoyed all Asheville has to offer. We are preparing for a renovation mid 2019 so I hope you can come back and stay with...More

Reviewed 1 week ago via mobile

We stayed at the Four points this weekend. Great location. The problem came in when my boyfriend and I were checked into our room he was getting dressed there was a really quick knock at the door and then it opened with a man that...More

Thank Patricia F
Response from Joylyn F, Manager at Four Points by Sheraton Asheville DowntownResponded 1 week ago

Dear Patricia, Thank you for leaving a review of your stay with our property. I certainly do apologize for the staff not giving you time to reach the door before opening it. I will find out who this was and use this review as a...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Wheelchair Access
Non-Smoking Hotel
Conference Facilities
Breakfast Available
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$133 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$133 - US$342 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (140)
Room & Suite (121)
Dining (18)
Pool & Beach (4)
Amenities (5)
Questions & Answers
Ask a question
john w
31 May 2017|
Answer
Response from john w | Reviewed this property |
John wojtasinski
0
Votes
Carolyn238
25 January 2017|
AnswerShow all 4 answers
Response from Angela S | Property representative |
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
0
Votes
Grace W
25 March 2016|
AnswerShow all 2 answers
Response from rh10mile | Reviewed this property |
Can't answer that one.
0
Votes
Room Tips
"Are you kidding?"
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"Beware! Hotel frequently overbooks and anyone who books through a third party site is the first to get moved!"
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"Lower floors might be cooler."
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"I asked for a room on the city side. The other side is close to the Interstate."
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