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Have used this motel numerous times in the past due to my wife having business trips in & around Asheville, plus we simply enjoy the downtown area. This motel is in easy walking distance to all of the great Asheville downtown area & also not...More
Bathrooms in lobby were one step above a locker room. Smelled horrible. Furniture in lobby was stained and outdated. Elevator was loud and slow. Room smelled like wet dog. Staff was wonderful and friendly however. Would never stay again.More
Response from Angela S, Front Office Manager at Four Points by Sheraton Asheville DowntownResponded 2 weeks ago
I am so sorry you had a less than satisfactory stay with us. We would have been glad to move you to another room . We are making changes to out property daily and would love it if you would reconsider and give...More
We have stayed previously at the Renascence and the Haywood. Both were strangely lacking in some basic ways considering their price points. Understand that the key selling point to all these hotels is their location. Asheville is a walk-able, unique city in it's prime. The...More
To get the negative out of the way, the hotel is located right next to an expressway. Noise reduction is not bad but rooms nearest the hotel entrance would be quieter.
Apart from this the hotel is a good choice for an overnight in Asheville....More
I was worried about our visit before our arrival because of the one and two star reviews. We were going to stay just one night to visit with a family friend and three month out many downtown hotels were either booked up or had ridiculous...More
Response from Angela S, Front Office Manager at Four Points by Sheraton Asheville DowntownResponded 3 weeks ago
I am so glad you gave us a chance and had a great stay. We are very sorry you were disappointed with the breakfast. I have shared your comments with our Chef and very confident he will address all the issues. It is...More
US$140 - US$363 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
4 Points By Sheraton Asheville Downtown ,
Four Points By Sheraton Asheville Downtown Hotel Asheville ,
Response from Angela S | Property representative |
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we have to wait for the brand to tell us when the update will happen. With the acquisition of Starwood by Marriott, we are anticipating new standards. We do hear you loud and clear and want to move forward with this but our hands are tied until we receive the correct information. Thank you for your patience. I do hope this clarifies our responses.