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    Four Points by Sheraton Asheville Downtown

    22 Woodfin St, Asheville, NC 28801-3022
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    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$109
          US$109
          US$109
          Traveller (104)
          Room & Suite (77)
          Dining (19)
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          Overview
          • Excellent16%
          • Very good37%
          • Average27%
          • Poor12%
          • Terrible5%
          Travellers talk about
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Bar/Lounge
          Fitness centre
          Multilingual Staff
          Pets Allowed
          Wheelchair Access
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          Offers from Four Points by Sheraton Asheville Downtown
          Special Offer: Breakfast for 2 Included
          Hotel deals
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          Renaissance Asheville Hotel
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          Hilton Garden Inn Asheville Downtown
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          Hotel Indigo Asheville Downtown
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          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (798)
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          261 - 265 of 798 reviews

          Reviewed 28 May 2015 via mobile

          Typical Four Points. No frills, good downtown location, clean, pretty good service, basic furnishings. Couple things I didnt like: jacking up rates for Memorial Day, broken elevator. In general, it was ok to stay there 2 days with my daughter.More

          1  Thank Alex G
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville Downtown

          Thank you for taking the time to share your feedback. I do apologize that we had an issue with our elevator. We are competitively priced in downtown as we are not a luxury hotel. We hope to welcome you back to our hotel very soon!...More

          Reviewed 27 May 2015

          The rooms cheap...fake wood, dirty carpet, very loud AC units that do not shut off. Except for AC my room, as far from lobby as possible, was quiet. Hotel is dated and dirty. WIFI is extremely slow. I do not see much reason to stay...More

          1  Thank WaywardTravelor
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville Downtown

          Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

          Reviewed 27 May 2015

          We had originally booked another hotel and were very disappointed. Did some online searching and pulled up Four Points by Sheraton in Asheville. The rate was unbelievably good... first night at $129.00 and the next two nights the rate was the last two digits of...More

          Thank Meg C
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville Downtown

          Thank you for your response. I am glad to hear you enjoyed your stay and received a great rate. The birth year rate has been a huge success. We are aware of the water pressure issue and are working on replacing pipes at this time....More

          Reviewed 26 May 2015

          Routine destination. Located on the edge of the city, nothing special but nothing bad. competitively priced. decent place to spend a night. Restaurant attached to the restaurant - nothing special but food is good and priced accordingly. There are better hotels out and around and...More

          Thank John4444444
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville Downtown

          Thank you for your feedback. Our core values honest, uncomplicated comfort. We are not a luxury hotel but we do strive to give our guests the best experience possible. We do hope you will stay with us again in the future. Shannon Mason

          Reviewed 23 May 2015 via mobile

          First off, let me start by saying that the restaurant in the hotel was solid - good food at a reasonable price with nice staff. If you are staying at the hotel it is a pleasant surprise. Also, the pool is nice - although it...More

          1  Thank NotPickyJustBlunt
          Response from Shannon M, General Manager at Four Points by Sheraton Asheville Downtown

          Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this...More

          Renaissance Asheville Hotel
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          228 reviews
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          Hotel Indigo Asheville Downtown
          1,522 reviews
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          Hyatt Place Asheville Downtown
          432 reviews
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          About
          Amenities
          • Top amenities
          • Restaurant
          • Pool
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Free Parking
          • Business Centre with Internet Access
          • Meeting Rooms
          • Conference Facilities
          • Room Service
          • Dry Cleaning
          • Laundry Service
          • Banquet Room
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          Details
          • Price range
          • US$123 - US$326 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 149
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Hotels.com, Priceline, Cancelon, getaroom.com, TripOnline SA and HotelsClick so you can book your Four Points by Sheraton Asheville Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • North Carolina >
          • North Carolina Mountains >
          • Asheville
          • Also Known As
          • 4 Points By Sheraton Asheville Downtown ,
          • Four Points By Sheraton Asheville Downtown Hotel Asheville ,
          • Four Points Asheville Downtown ,
          • Best Western Asheville ,
          • Asheville Four Points ,
          • Asheville Sheraton
          Add Photo Photos
          Traveller (104)
          Room & Suite (77)
          Dining (19)
          Pool & Beach (4)
          Hotel & Grounds (71)
          Bathroom (18)
          Business Centre & Event Rooms (1)
          Nearby
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          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Carolyn238
          OK, so I wrote a review of Four Points and the manager responded on TripAvisor. Then someone else wrote a review with a bad experience and the manager responded with the exact same response. I would say they do not take their reviews seriously if they can't even write a response personalized to the person making the review. Very poor customer service. Has anyone else received a standard scripted response to Four Points reviews?
          25 January 2017|
          Answer Show all 4 answers
          Response from Shannon M | Property representative |
          Thank you for all of your feedback. We do try to answer each contributor based upon their responses. For all of the reviews that have suggested we are in need of an update, we certainly hear you and agree. Unfortunately, we... More
          0
          Votes
          Grace W
          How far away are you from the Billy Graham retreat at The Cove? (Porters Cove Rd)
          25 March 2016|
          Answer Show all 2 answers
          Response from rh10mile | Reviewed this property |
          Can't answer that one.
          0
          Votes
          Betsy P
          Is the renovation completed, are all rooms renovated?
          24 March 2015|
          Answer Show all 4 answers
          Response from Gmichael315 | Reviewed this property |
          It's renovated, but I still wouldn't consider everything "new" looking.
          1
          Vote
          Room Tips
          "Avoid 4th floor high numbered room if you want internet"
          Read review
          "Don't stay in a room facing the highway. Quite noisy."
          Read review
          "Check out your room before you move in to be sure you're not stuck with a lemon."
          Read review
          "Don't stay on 4th Floor in the back,too much traffic noise!"
          Read review
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