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Comfort Suites Outlet Center

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890 Brevard Rd, Asheville, NC 28806-2206
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$76
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Traveller (52)
360
Panoramas (5)
Room & Suite (79)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Comfort Suites Outlet Center
Updated 18/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#38 of 84 hotels in Asheville
Location
Cleanliness
Service
Value
Comfort Suites Outlet Center is conveniently located right off of I-26 and near the beautiful Biltmore Estate, America's largest home. We are adjacent to Asheville Outlets, western NC's premier shopping venue with over 75 outlet stores plus food pavilion. All of our suites include a free full hot breakfast, pull out sleeper sofa, microwave, refrigerator & coffee maker. We have a Fitness Room on-site as well as seasonal, outdoor pool. Whirlpool suites are also available. We are a pet friendly hotel and we offer pet walking and cleanup areas (pet fee is $25 plus tax per night). Our business center is stocked with office supplies and we also offer remote printing. Our meeting space can accommodate up to 150 people. We look forward to welcoming you to the beautiful mountains of Asheville, NC!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Shallow end in pool
Fence around pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Outdoor dining area
Vending machine
Highchairs available
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Seating area
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Spanish
762Reviews8Q+A100Room tips
Traveller rating
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Popular mentions
Corinne B wrote a review Yesterday
1 contribution
Great service clean & breakfast was a full breakfast. No lids for coffee or salt & pepper that we could find Great location close drive to Biltmore & downtown. Quiet area. Highly recommend. Dog friendly
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Date of stay: October 2021Trip type: Travelled with family
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sheflew wrote a review Aug 2021
Boulder, Colorado342 contributions107 helpful votes
Good location for south Asheville. Close to the Blue Ridge Pkwy. Breakfast didn’t have eggs during Monday-Wednesday. We stayed on the fifth floor which had stinky hall carpet but our room had a large TV. Staff was friendly and helpful as always.
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Date of stay: August 2021Trip type: Travelled on business
1 Helpful vote
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Response from Crystal Camacho, General Manager at Comfort Suites Outlet Center
Responded 24 Aug 2021
Dear Sue R, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
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urbinasti wrote a review Aug 2021
Chapel Hill, North Carolina7 contributions4 helpful votes
Great option if you’re needing a hotel that is super dog friendly. Rooms were clean and comfortable. Southern part of Asheville but a quick drive up to the River Arts District, and close access to the Blue Ridge Parkway. The outlets right on the same property were a welcome surprise, because who doesn’t like a little shopping if you have the time.
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Date of stay: August 2021Trip type: Travelled with friends
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Response from Crystal Camacho, General Manager at Comfort Suites Outlet Center
Responded 17 Aug 2021
We are glad that you enjoyed your stay! Thank you for the wonderful review and we look forward to you again in the future!
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wal1212 wrote a review Jul 2021
Lancaster, Pennsylvania267 contributions26 helpful votes
We stayed here for 3 nights as a family of 5. We chose this hotel primarily because it had two beds and a pull out sofa which was great for a family of 5. Not many hotels have rooms big enough for 5. Everyone here on the hotel staff from front desk to cleaning to the people working at the breakfast were very friendly and helpful. It had a washer and dryer which was nice as we needed to do laundry during our stay. We enjoyed the breakfast which was very well stocked on weekends. During our stay in June they weren't stocking as much on weekdays for some reason due to COVID. Kids enjoyed the waffles and mom and dad liked the chobani yogurts. Also the breakfast was very clean and there was always someone from the hotel there stocking and cleaning. We had car issues and the person at the front desk very kindly helped us extend checkout which helped greatly as we figured out how to get a rental car. Also as we had car issues it was nice we could walk to dining and shopping and a grocery store across the street from the hotel.
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Date of stay: June 2021
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Location
Service
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Response from Crystal Camacho, General Manager at Comfort Suites Outlet Center
Responded 26 Jul 2021
Thank you so much for your review! We are so happy that you enjoyed your stay with us. Our staff will enjoy reading your kind comments. They do work so hard and we are so happy to have them on our team! We are so happy that you enjoyed our clean and sanitized hotel as well as our convenient location near the Outlets (right in the parking lot). Please stay with us again soon and Safe Travels!
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Regina E wrote a review Jul 2021
1 contribution
I booked a one night stay for my daughter, mother, and myself. The inside is very dated, and the rooms have a weird smell in them. The wood floors look nice online, however when you walk on them you notice soft spots in the floor. This cheapens the whole experience a lot. My towels had stains on them. The breakfast was disgusting!! The best thing I ate was a pear that I could have purchased from the grocery store. At $ 254 for one night I expected a lot more. I will never stay here again!
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Date of stay: July 2021
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Location
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Room Tip: purchase a room elswhere
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Response from Crystal Camacho, General Manager at Comfort Suites Outlet Center
Responded 15 Jul 2021
We are very sorry that you had any issues with us during your stay. Our hotel has been completely updated and renovated in 2020 & 2021 with the latest Choice Hotels design scheme. The LVT flooring is floating so perhaps that is why you felt soft spots. We apologize that the hotel did not feel more updated to you. We will certainly address stained towels to be sure that does not happen again. Our full, hot breakfast buffet receives many compliments so we regret that it was not what you were looking for. We hope you give us another opportunity to better serve you.
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PRICE RANGE
US$89 - US$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites biltmore square mall hotel asheville, comfort suites asheville, asheville comfort suites
FORMERLY KNOWN AS
Comfort Suites Biltmore Square Mall
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
125
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Frequently Asked Questions about Comfort Suites Outlet Center
Which popular attractions are close to Comfort Suites Outlet Center?
Nearby attractions include Asheville Outlets (0.3 km), Discount Shoes (1.1 km), and Tonic Mrkt (0.4 km).
What are some of the property amenities at Comfort Suites Outlet Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Suites Outlet Center?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Suites Outlet Center?
Guests can enjoy free breakfast and an outdoor dining area during their stay.
Is parking available at Comfort Suites Outlet Center?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Suites Outlet Center?
Conveniently located restaurants include Apollo Flame Bistro - Brevard, Papa's & Beer Mexican Restaurant, and Stone Ridge Tavern.
Are there opportunities to exercise at Comfort Suites Outlet Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Suites Outlet Center?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Suites Outlet Center?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Suites Outlet Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Comfort Suites Outlet Center?
The staff speaks multiple languages, including English and Spanish.