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Comfort Suites Outlet Center

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Comfort Suites Outlet Center
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583 Reviews from our TripAdvisor Community

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Showing 577: English reviews
Charlotte, North Carolina
Reviewed 30 September 2016 via mobile

I enjoyed my stay at this hotel. The room was clean and well maintained. The staff was friendly and helpful. Breakfast was the usual hotel breakfast. The hotel was located next to a shopping mall, a Kmart and several restaurants. It was also close to The Blue Ridge Parkway.

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Helpful?
Thank Mary K
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy that you enjoyed our location. We hope that you will stay with us again soon!

Charlotte, North Carolina
Reviewed 27 September 2016 via mobile

This is a very nice hotel close to attractions in Asheville area and right in front of the outlets. Great location and very clean rooms. The breakfast was good too. The front desk staff was very friendly and accommodating.

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Helpful?
Thank akroger
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are happy to hear that you enjoyed your stay with us. We look forward to welcoming you back!

Saint Louis, Missouri
Reviewed 24 September 2016

We have heard a lot about Asheville but never made it there, so as we travelled by we decided to stop in for a night, and the Comfort Suites Outlet Mall on Brevard rd was perfect. Clean and easy to get to off of I-40 and I-26, we saved a couple hundred dollars versus the rooms downtown and paid $23...

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Helpful?
Thank Ozdocgp
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for your review. We are happy that you were able to visit Asheville and we hope that you will indeed stay with us again!

Rock Hill, South Carolina
Reviewed 22 September 2016

We used TripAdvisor to choose this hotel, and it was a good "choice." The location is convenient to the highway but we heard no highway noise. The hotel is on the perimeter of the Asheville Outlets (which replaced Biltmore Square Mall). We were checked in by a very busy but outgoing and friendly young lady at the front desk; she...

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Helpful?
1Thank Dan556
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for your review. We are vary happy that you enjoyed your stay with us!

Reviewed 21 September 2016

5-story brick building at the edge of a mall parking lot -- setting is not attractive. Convenient to I-26 -- took us 20 minutes to drive to Biltmore (the purpose of our visit). A seafood restaurant next door, and easy walk to Taco Bell and McDonald's. Nice "Italian" restaurant across the street, also a convenience store as part of a...

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Helpful?
Thank jakeadler
Crystal C, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for sharing your experience with us. All of our rooms are one room studio suites with a pull out sleeper sofa.

Concord, North Carolina
Reviewed 19 September 2016

I'll start with the good. The room was clean and we felt that the area was safe. We were 3 women traveling together so that was important. Now to the bad - bathroom was tiny. It was hard for all of us to get ready at the same time. Beds are tiny. A little farther from downtown Asheville than we...

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Helpful?
Thank beachl0ver3
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are very sorry that we were unable to assist you in getting a taxi. We will address that with our staff. We do hope that you will stay with us again!

Chapel Hill, North Carolina
Reviewed 15 September 2016

Thumbs down for Comfort Suites Hotel Outlet Ctr at 890 Brevard Rd in Asheville NC. Kids manning the desk are personable and public areas and breakfast are nice but, room had black mold on bathroom ceiling and in AC unit. One of beds had been made up dirty. Tried for 5 hours starting 20 minutes after check in to get...

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Helpful?
Thank melanic24
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

We are very sorry to hear that you were unhappy with your stay. Our Front Desk Manager and our Front Desk Agents did speak with you more than once. We regret that you were dissatisfied with your stay and resolution.

Reviewed 14 September 2016

Comfort Suites are the hotels we seem to be liking more and more these days and this one just goes to prove why. The staff was friendly and attentive. Hotel looked great, the room was clean and comfortable. We've stayed at a couple of other brands and not had beds as comfortable as these, they were just right. Don't worry,...

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Helpful?
Thank Thomas C
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for your review. We are very happy that you enjoyed your stay with us!

Reviewed 12 September 2016 via mobile

Nice hotel for the price with extremely friendly staff (above what I would expect) it was a little farther away from downtown than what we had thought when we booked online but that was really our own fault for not looking at a map. Still just a ten minute drive and we had a nice view if you looked over...

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Helpful?
Thank Devin H
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for your business and your review! We hope to see you again soon!

Johnson City, Tennessee
Reviewed 11 September 2016

This seems to be an older hotel but it was clean, convenient, and staff were friendly. I stayed here one night for a conference. It only had one elevator which made for some wait time. Our room smelled a bit musty to me but a friend thought it was possibly a carpet cleaner smell. All-in-all I slept comfortably so while...

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Helpful?
Thank LeslieinTN
CrystalCamacho, Director of Sales at Comfort Suites Outlet Center, responded to this review

Thank you for sharing your experience with us! We hope that you will stay with us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 

Additional Information about Comfort Suites Outlet Center

Address: 890 Brevard Rd, Asheville, NC 28806 (Formerly Comfort Suites Biltmore Square Mall)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $104 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Outlet Center 2.5*
Number of rooms: 125
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Outlet Center staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Outlet Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms are for guests with pets”
 of 5 bubbles camodoc9, 28 Dec 2016 | Read review
“The elevator is really slow”
 of 5 bubbles 757gailw, 24 Oct 2016 | Read review
“2nd floor room was spacious & very quiet.”
 of 5 bubbles Southernnow, 21 Oct 2016 | Read review
“find another hotel”
 of 5 bubbles patrickmP8772OC, 18 Oct 2016 | Read review
“Any other hotel”
 of 5 bubbles WildFan, 17 Oct 2016 | Read review
5 of 5