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Comfort Suites Biltmore Square Mall

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582 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Biltmore Square Mall
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Showing 576: English reviews
Crestview, Florida
Reviewed 25 August 2014

A room with a view of the mall and a whirlpool tub as well. Friendly and informative staff with lots of recreational choices as well as dining choices. A good place for a family to stay in with the Blue Ridge Parkway entrance close by and plenty of shopping available for the the shopaholic. Breakfast was yummy...a great way to...

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Helpful?
Thank Dave H
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you so much for your review! We are happy that you enjoyed your stay with us. We are excited about the Outlet Mall opening this Spring....it will be a shopper's paradise for sure! We hope that you will stay with us again!

Richmond, Virginia
Reviewed 24 August 2014

The good: Condition of the hotel was good overall, breakfast was decent, and the front desk clerk was very polite and friendly at check-in. Not so good: When we went to our room we discovered it had two double beds. Most places we stay have a queen or king bed, so the double-double seemed a bit odd and wasn't what...

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Helpful?
4Thank JandKQuadCities_IL
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for providing us with your feedback. We are a pet friendly hotel and we do keep pets on the first floor or the ends of the upper floor hallways. We apologize for a bag being left in your room. When you book a room through a third party site such as Hotwire you reserve what inventory we alot...

Chantilly, Virginia
Reviewed 22 August 2014

Very clean, love the luggage cart. Nice, looks new, pleasant hotel. Definitely putting on my favorites for Asheville area. Plan on booking there for all my future Asheville activities and stays. Thank you.

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Helpful?
Thank rqtballatc
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you have added us to your favorites list! We appreciate you taking the time to review the Comfort Suites Asheville on TripAdvisor. We will you next time!

Greenville, SC
Reviewed 21 August 2014

We frequently stay in hotels that are part of the Choice hotel group when travelling as a family since most are pet friendly. Some are good and some aren't. This hotel is probably the best Choice hotel that I have experienced. It is very clean, the staff is friendly and the appearance is that of a new establishment. The rooms...

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Helpful?
1Thank Wonderdog4
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you so much for sharing your experience with us! We are so happy to hear that you enjoyed your stay with us. Please stay with us again!

Woodbury NJ
Reviewed 20 August 2014

Kids friendly great price with priceline...It was perfect. Great breakfast quiet room. I am a single mom traveling alone is scary but I felt comfortable and safe at this property located minutes from the Biltmore and all local attractions.

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Helpful?
2Thank SaraHagerty
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are so happy to hear that you enjoyed your stay with us. It is our goal to provide clean, comfortable accommodations at a good value. Thank you for your review!

Lenoir, North Carolina
Reviewed 19 August 2014

The hotel was cleaner and more updated than I would have ever expected .....i was very surprised how nice it looked ,,,But when I had to wait 15 minutes to check in and was the only one in line I saw things more clearly.. The front desk person wanted me to hear about her working all night the previous day...

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Helpful?
1Thank Steve N
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very sorry to hear that you did not enjoy your stay with us. We will address the way you were not welcomed with our hotel staff. Our mattresses are Sealy mattresses and we apologize that yours was not comfortable. We appreciate your feedback and will share it with our staff.

Gatlinburg, Tennessee
Reviewed 19 August 2014

I have been staying here at this hotel for the last three or four years. I'm sure Asheville N.C. has a lot of nice hotels and I have stayed at some of them. Although, that is a true statement, I love to stay at the Comfort Suites on Hwy 191 or Barvard Rd. Let me state this, my wife and...

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Helpful?
2Thank VolunteerOakRidge
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for such a wonderful review! Our staff will be happy to read your review. We appreciate your business & we look forward to welcoming you back!

Kinston, North Carolina
Reviewed 11 August 2014

Comfortable room. Bathroom on the smaller size, but clean and comfortable. Price very good, particularly considering how accessible and central location is; only a few minutes away from most of the places you would visit in Asheville. Rooms where clean. Staff was very courteous. Breakfast is good with pretty good variety. The one problem, just one elevator. Ended up taking...

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Helpful?
2Thank Nando-Escabi
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you very much for taking the time to review the Comfort Suites Asheville! We appreciate your feedback and are happy that you enjoyed your stay with us. Thank you for your patience with our one elevator. We hope to see you again soon!

SPRING HILL
Reviewed 7 August 2014

I picked this hotel because of price and easy access to Rte. 26, as our next stop was western, SC. The location turned out perfect for us, as we were able to access the city easily, yet were in the southern outskirts closer to the Biltmore. The mall that is referenced is currently in demolition. This was not mentioned in...

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Helpful?
Thank NBM1952
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

We are very happy to hear that you enjoyed our convenient location. We appreciate your patience with our small breakfast room & having only one elevator. Thank you for your review!

Stuart, Florida
Reviewed 6 August 2014

Stayed 4 nights and were quite pleased. Rooms are good size and beds are quite comfy. The breakfast is actually quite good for being included with the room (eggs, sausage/bacon/or potato, waffles, fruit, etc). Everything was kept quite clean. A couple of decent restaurants within a block or less. The drive to downtown Asheville is an easy 10 minutes. My...

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Helpful?
2Thank bjjtj
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review

Thank you for taking the time to review us on TripAdvisor. We are pleased that you enjoyed our convenient location and that you found the hotel to be clean and the breakfast to be good.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 

Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Rd, Asheville, NC 28806-2206
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $107 - $231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Hotel Style:
#24 Family Hotel in Asheville
#29 Business Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Biltmore Square Mall staff and other travellers.
3 questions
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Kailua-Kona, Hawaii
Asheville, North Carolina
over a year ago

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Questions? Get answers from Comfort Suites Biltmore Square Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms are for guests with pets”
 of 5 bubbles camodoc9, 28 Dec 2016 | Read review
“The elevator is really slow”
 of 5 bubbles 757gailw, 24 Oct 2016 | Read review
“2nd floor room was spacious & very quiet.”
 of 5 bubbles Southernnow, 21 Oct 2016 | Read review
“find another hotel”
 of 5 bubbles patrickmP8772OC, 18 Oct 2016 | Read review
“Any other hotel”
 of 5 bubbles WildFan, 17 Oct 2016 | Read review
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