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Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC

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Traveller (106)
Room & Suite (139)
Dining (24)
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“tunnel road”(80 reviews)
“waffle house”(34 reviews)
“cookies”(76 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
Special Offer: Stay 2, Get $25 Gift Card
Hotel deals
Offers from Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC
Special Offer: Stay 2, Get $25 Gift Card
Hotel deals
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,425)
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Show reviews that mention
All reviewstunnel roadwaffle housecookieswafflesroom was cleanindoor poolbiltmore estatebiscuits and gravywould definitely stay here againexercise roomhot tubhot breakfastfree breakfastfront desk staffgreat place to stayking suitenice breakfast
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1 - 5 of 1,419 reviews
Reviewed yesterday

Our criteria for a 3-day trip to Asheville was a clean, comfortable and quiet hotel that was convenient to both downtown Asheville and to Biltmore. The Country Inn and Suites met these criteria, for the most part, and the rate was very good. 1. Our...More

Thank longhorn74
Reviewed 3 days ago

We arrived at the hotel and checked in. We got up to our room. I took off my shoes and started walking around the room only to discover the floor was soaking wet. I called downstairs and it was explained to me that they shampooed...More

Thank teresa_11_2012
Response from Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NCResponded 2 days ago

teresa_11_2012, I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. It is our primary aim to give you a five star experience and it is disheartening to hear that this is not the...More

Reviewed 5 days ago

Wow, this is a great hotel for the $$. From Check-In to Check-Out everything was above and beyond what we expected. The hotel is in excellent condition and the staff obviously takes great pride in caring for guest as well as the property itself. Our...More

Thank SJD21704
Response from Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NCResponded 2 days ago

SJD21704, Your kind compliments mean so much to us, and we thank you for taking the time to share this review of Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC Hotel. It is heartwarming to hear of how our efforts...More

Reviewed 1 week ago via mobile

They stay was acceptable, but .. 1. We had a very noisy air conditioner in our room, 2. Our bed was too soft .. had an achy back in the morning, 3. Drinks and snacks are sold at the front desk, but bring cash... cannot...More

Thank Percy T
Response from Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NCResponded 1 week ago

Percy T, Thank you so much for staying at the f Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NC Hotel. We strive to give you a great experience, and I am pleased to learn that we were able to meet...More

Reviewed 2 weeks ago via mobile

Myself and three friends recently stayed 3 nights at Country Inn & Suites, Tunnel Road. I had requested the top floor facing the back parking lot based on the reviews here and they honored the request. The breakfast was pretty decent and the service was...More

Thank thelauralama
Response from Nerissa M, Guest Relations Manager at Country Inn & Suites by Radisson, Asheville Downtown Tunnel Road (Biltmore Estate), NCResponded 1 week ago

thelauralama, Thank you so much for your kind remarks to our breakfast, leisure facilities and staff hospitality. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We can't begin...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$120 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#12 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$282 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Asheville
#8 Business Hotel in Asheville
#12 Family Hotel in Asheville
#18 Romantic Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (106)
Room & Suite (139)
Dining (24)
Pool & Beach (19)
Amenities (7)
Business Centre & Event Rooms (2)
Questions & Answers
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Koree C
7 April 2018|
AnswerShow all 3 answers
Response from Kathy P | Reviewed this property |
Yes, they do. Lovely premises, our fridge was fairly new looking.
0
Votes
Robert W
5 April 2018|
AnswerShow all 2 answers
Response from Sarah F | Reviewed this property |
I only know that this particular Inn was the cleanest I've stayed at in a long while, and we were very happy with the service, and especially with the cleanliness of the property, including all of the amenities.
0
Votes
Betsy H
31 January 2018|
AnswerShow all 10 answers
Response from Carl C | Reviewed this property |
Plenty of parking, not an issie.
1
Vote
Room Tips
"The ice machine and elevators are right next to each other, so request a room away from them."
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"I would suggest not getting a room next to the stairs. The doors are very heavy and hard to close and..."
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"Entering the parking lot through the driveway at the Waffle House next door is a lot easier than the very..."
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"I was given an end room; highly recommend end rooms on top level of hotel."
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