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Quality Inn & Suites Biltmore East

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Traveller (88)
Room & Suite (197)
Dining (13)
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Overview
  • Excellent27%
  • Very good38%
  • Average22%
  • Poor8%
  • Terrible5%
Travellers talk about
“waffles”(54 reviews)
“room was clean”(67 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (573)
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Traveller rating
157
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125
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32
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All reviewswafflesroom was cleanthe blue ridge parkwaybilly grahamlarge flat screen tvwaffle houseoutdoor pooltunnel roadhot breakfastfridge and microwavefree breakfastwould stay here againthe breakfast areacoffee makerstayed one nightking suiteconvenient location
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181 - 185 of 567 reviews
Reviewed 14 December 2015 via mobile

Have stayed at this hotel several times in the past and it was fine BUT the last time we stayed here this year was tough. Checked in for two nights and went to dinner and returned about 7 pm. Around 10 pm someone keyed open...More

2  Thank L T
Response from CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore EastResponded 16 December 2015

Thank you for sharing your feedback with us. We apologize that someone was given a key to your room and that you were called and asked to leave. We regret that there was a mistake made, that never should have happened to you. I hope...More

Reviewed 10 December 2015 via mobile

Great place. Clean room. Breakfast was in a small room and we ate out. The rooms are all with outside doors do you had to ho outside and around the holding to eat. The hotel sits on a hill and the entrance road goes straight...More

Thank lilriver868
Response from CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore EastResponded 16 December 2015

Thank you for your review! We appreciate your feedback and hope that you stay with us again!

Reviewed 10 December 2015

I have been a frequent customer of Quality Inn & Suites for the past several years but after my most recent experience at its Asheville, NC, facility I will be pursuing other options. My problem is not with the hotel room I stayed in but...More

2  Thank John J
Response from CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore EastResponded 16 December 2015

Thank you for sharing your experience with us. We are very sorry that this happened to you.

Reviewed 4 December 2015

I was put in a room that was smelly like cigarette smoke. They moved me to a new building which was fine. The free breakfast was decent with powder type eggs and juices. It was ok. The check out was easy. There is no lobby...More

3  Thank kathyandmark
Response from CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore EastResponded 16 December 2015

Thank you for your review. We apologize that the first room you were in was smelly. Glad we could move you. We hope that you will stay with us again!

Reviewed 24 November 2015

Unfortunately I cannot recommend this hotel due to the fact that our room was left unsecure after the cleaning crew came through. After a day out we arrived back to our room with the door ajar and unlocked. I did book this hotel based on...More

3  Thank R C
Response from CrystalCamacho, Guest Relations Manager at Quality Inn & Suites Biltmore EastResponded 16 December 2015

Thank you for the review. We apologize that your room was not locked properly when the housekeeper left. We will address this with the housekeeping staff. We hope that you will give us another opportunity to better serve you.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$65 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Asheville
#21 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$65 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Best Value Hotel in Asheville
#21 Business Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (88)
Room & Suite (197)
Dining (13)
Pool & Beach (9)
Amenities (8)
Business Centre & Event Rooms (2)
Questions & Answers
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ydurva
30 March 2018|
AnswerShow all 3 answers
Response from snickerdoodle205 | Reviewed this property |
Yes
0
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Wally H
2 September 2017|
AnswerShow all 6 answers
Response from robert4travel | Reviewed this property |
Yes.
1
Vote
Lucky1557
25 June 2017|
AnswerShow all 6 answers
Response from phonemom | Reviewed this property |
I called the hotel to request a first floor room.
1
Vote
Room Tips
"Stay nearest available to motel office. Rear is construction worker vehicle area as it was the past two..."
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"First floor, away from highway"
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"choose a suite with two person hot tub"
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"Book ahead of time because the rooms go fast!! Especially during a holiday!!"
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