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Holiday Inn-Asheville Biltmore West

506 reviews
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Traveller (75)
Room & Suite (29)
Pool & Beach (10)
Overview
  • Excellent29%
  • Very good40%
  • Average20%
  • Poor7%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn-Asheville Biltmore West
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (506)Write a Review
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All reviewsan indoor outdoor poolstayed at the holiday innbreakfast buffetnice lobbyhot tublobby areafront desk staffasheville biltmorethe wi ficlean roomsking bedmini fridgevery nice hotelupon checkwafflesthe blue ridge parkwaydowntown
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121 - 125 of 499 reviews
Reviewed 31 July 2016

this hotel was ok. the staff was great. very friendly and helpful. it was clean, but just a little old feeling. the kids thought the pool was cool. it was indoors but had a little "tunnel" that passed through the outside. we needed to do...More

Thank drogge17
Response from Rayna L, Manager at Holiday Inn-Asheville Biltmore WestResponded 7 August 2016

Thank you for taking the time to review our location. While we are thrilled to hear that you and your family enjoyed so many aspects of your stay, we do want to assure you that our housekeeping service sticks to a thorough step-by-step bathroom cleaning...More

Reviewed 27 July 2016 via mobile

I've been all over the country. I'm sure there some really high priced places to stay, but for a quick stop on the road or even if you were to stay for day this place is amazing! Super clean, has a restaurant and room service,...More

Thank shellbell23
Response from Rayna L, Manager at Holiday Inn-Asheville Biltmore WestResponded 7 August 2016

Thank you for taking the time to share the memorable experience you had during your stay with us! We wish you safe travels and look forward to welcoming you back next time.

Reviewed 27 July 2016

Very friendly staff. Had a few issue with maid service and room keys deactivating. Restaurant staff was overly hospitable. I requested a handicap accessible room. Ended up on the 3rd floor near the elevator. It was noisy, and the elevator sometimes didn't work.More

Thank Amanda M
Response from Rayna L, Manager at Holiday Inn-Asheville Biltmore WestResponded 7 August 2016

We regret to hear that you were not impressed with your stay, as we would like all of our guests to enjoy the kind of five-star experience we pride ourselves on providing. We hope you will stay with us again during your next trip to...More

Reviewed 25 July 2016

If I had to pay more than $120 for this property I would be upset. The lobby is new beautiful and inviting. The rooms need MAJOR updating!! We had a room right off the pool with the loudest A/C unit. The pool was nice for...More

Thank edjen
Response from Rayna L, Manager at Holiday Inn-Asheville Biltmore WestResponded 26 July 2016

Thank you for reviewing our location. We are glad to hear that you and your family enjoyed your stay at our location, and we thank you for your feedback. We wish you safe travels and hope to see you again!

Reviewed 23 July 2016 via mobile

Excellent property. One elevator out of service made some wait times for it as we were on 6th floor. Smoking rooms available as some of our couples wanted those. Nice indoor to outdoor pool. Nice open lobby area. There was a breakfast option for $5...More

Thank TNOrange
Response from Rayna L, Manager at Holiday Inn-Asheville Biltmore WestResponded 26 July 2016

Thank you for taking the time to let fellow travelers know how much you and your group enjoyed staying at our location! We look forward to welcoming you back next time.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$90 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (75)
Room & Suite (29)
Pool & Beach (10)
Dining (6)
Hotel & Grounds (63)
Bathroom (8)
Business Centre & Event Rooms (2)
Questions & Answers
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hell0cam
20 December 2016|
AnswerShow all 5 answers
Response from tammy25donald | Reviewed this property |
Less than 15 miles
1
Vote
carquint
25 November 2014|
AnswerShow all 6 answers
Response from kythoro | Reviewed this property |
I had a non-smoking room. Safe travels!
0
Votes
Room Tips
"I liked top floor - first floor looks out to lobby - good if the kids want the indoor pool and your room is..."
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"Balcony room facing pool."
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"Try to get a room away from elevator, the buzzer when the doors open is a little loud."
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"Look over the mountain"
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