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Holiday Inn-Asheville Biltmore West

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Holiday Inn-Asheville Biltmore West
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454 Reviews from our TripAdvisor Community

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Jacksonville
Reviewed 27 October 2015

We stayed here for one night exiting the parkway in search of a good nights sleep, exactly what we got, clean room, quiet room, good breakfast and great pool. we would absolutely stay here again. Decent area with shopping mall close by and plenty of good food options, great if you're traveling the Blue Ridge Parkway

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Helpful?
Thank spazen34
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our hotel, and for letting us and others know how much you enjoyed your stay. We are so glad you enjoyed so many aspects of your time with us, and that we were able to provide you the peaceful night's rest you were looking for. We wish you safe travels and hope...

Leeds, United Kingdom
Reviewed 26 October 2015

The room was clean, the bed comfortable, the breakfast was very good and the staff excellent. Even the location was great. The only downside was that the Internet was slower than dial up!!!! Would recommend this hotel.

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Helpful?
Thank Susan K
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location. We are so glad to hear that you enjoyed your stay, and we thank you for your recommendation to fellow travelers! We understand the frustration regarding the internet issues, and are doing all we can at the moment to rectify the situation. We wish you safe travels and hope to...

Wilmington, North Carolina
Reviewed 16 October 2015

Stayed one night. Room for three. Double beds very good. Pillows, fine. Lobby is spacious and clean. Quiet. Clientèle appears to be clean and orderly - no adjacent room or raucous hallway problems. Front desk polite with Southern charm. Parking is good. Wi-Fi free and pretty quick. No free breakfast (McDonald's next door and Dunkin' Donuts one block away). Excellent,...

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Helpful?
Thank woondwinds
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location, and for letting us and others know how much you enjoyed your stay with us. It's always wonderful to know that we have helped make our guests' time in Asheville enjoyable, and we are glad to hear that you enjoyed so many aspects of your stay.

Warner Robins, Georgia
Reviewed 15 October 2015

Made reservations for 4 adults, never received more than 3 towels without having to go down to front desk. Light bulb blew. requested that it be changed, never happened. Charged my credit card before arriving, even though we were still within our cancellation period. Only found that out because husband wanted to charge to a credit card different than the...

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Helpful?
Thank Rgraham823
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for letting us know about the experience you had during your recent stay with us. We sincerely apologize for the inconveniences and issues you and your family faced while at our property. Your comments regarding the light bulb has been shared with maintenance to ensure better follow-up in the future. We apologize for the shortage of towels in...

Rossville, Georgia
Reviewed 13 October 2015

This hotel is located six miles from downtown. It is at exit 44 and the Biltmore exit is number 50. It has a nice lobby, an indoor pool, and a lounge. I could not rate it a 5 because the black out curtain had about a hundred holes in it. It looked like a cat had climbed it. The sheets...

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Helpful?
Thank George C
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to review our location and bring some of the issues you faced to our attention. We are glad you enjoyed your wife enjoyed your stay overall. In regard to the black out curtain, we are happy to say that we are in the planning stages of a complete room renovation, in which every single...

Moweaqua, Illinois
Reviewed 13 October 2015

Stayed two nights. The beds & pillows were great. Short drive to downtown & Biltmore. Clean. Food at restaurant there good. I thought for the price of the room, a free breakfast would have been nice. Right off Interstate 40 which was convenient but you could also follow the signs to Biltmore the back way.

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Helpful?
Thank Susan J
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello, Thank you for taking the time to let us and others know how much you enjoyed your stay at our location! We wish you safe travels and hope to see you and your family again in the future.

Boone, NC
Reviewed 13 October 2015

Overall, my stay here was great! The room itself was comfortable and cozy with a great king sized bed and amazing pillows. The decor and furniture was really nice. Everything was clean which is always a plus. The bathroom was good too with no complaints there. Average size bathroom with a large amount of counter space. The lobby is very...

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Helpful?
Thank RahnC
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello, Thank you for taking the time to review our location. We are thrilled to hear you and your coworker enjoyed so many aspects of your stay! Regarding the physical aspects of the hotel- we are very happy to say that we are in the planning stages for an upcoming total renovation, in which all of our guest rooms will...

Washington DC, District of Columbia
Reviewed 7 October 2015

I stayed here for about a week with my family in September. Even though the location is a little further from downtown Asheville (and not really walkable to anywhere), its very close to the highway and its very easy to get to West Asheville from here. Nice rooms, nice lobby. Only complaint: after driving for 14 hours was not pleased...

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Helpful?
Thank mustloveNY
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello, Thank you for taking the time to review our location and let us know about your experience. We are glad to hear that you enjoyed your stay and found our location to be convenient to the places you visited during your trip! We do apologize for the inconvenience of the length of check-in, but we do make sure that...

Fredericksburg, Virginia
Reviewed 29 September 2015

Staff is very helpful and tries hard. Walking distance to Mickey D's if you don't want to get stiffed for the breakfast buffet. I'm weight watching and avoid buffets. OK hotel is aging. Lights in elevator, constant roar of air handling system in room and lobby a real put off. Missing grout in shower tile and tiny elevators for large...

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Helpful?
Thank Silvergoat
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Hello silvergoat, Thank you for taking the time to let us know about the experience you had during your stay with us. We are glad to hear that you enjoyed your time with us overall, and thank you for bringing the issues you noticed to our attention. We consider guest feedback highly valuable, as it ensures that we are always...

Reviewed 27 September 2015 via mobile

Outdated room. Stains and SIX spiders found first night. I rate this a three bc it's a decent price, good breakfast included, and right across the street from the Asheville outlet mall. Takes only ten or so minutes to get to Biltmore estate. Make sure to check out Sierra Nevada Brewery too.

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Helpful?
Thank Tracy P
Rayna L, Manager at Holiday Inn-Asheville Biltmore West, responded to this review

Thank you for taking the time to let us know about your experience, and bringing to our attention the spiders you found. We take this very serious and assure you that we have taken steps to ensure this issue is not repeated. Despite that, we are glad to see that you enjoyed other aspects of your stay, and we hope...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Escape to the Mountains at Our Asheville, NC Hotel Come stay at the new Holiday Inn Hotel Asheville - Biltmore West and rediscover yourself in the Blue Ridge Mountains. Our hotel in Asheville is a place of relaxation and rejuvenation near the popular downtown area and just 11 miles from the Asheville Regional Airport (AVL). While lodging in Asheville, hotel guests will find many attractions nearby, such as the lovely Biltmore Estate, NC Arboretum and the arts district of downtown Asheville. Our hotel is also located near the Blue Ridge Parkway and Chimney Rock State Park, so you can experience the majestic Blue Ridge Mountains and discover waterfalls, hiking trails and rustic stops beyond the city limits of Asheville. Lodging in our hotel also provides business travelers with an ideal location near Thermo Fisher Scientific, First Step Farms, Slosman Corporation and other businesses in Asheville. Our accommodations offer over 4,700 square feet of flexible meeting space and a convenient on-site business center. We go beyond ordinary Asheville hotels to offer premium services like guaranteed wake-up calls, a breakfast bar, a fitness center and free high-speed, wireless Internet access. You can take a dip in our heated, indoor/outdoor pool and unwind with dinner and drinks at 435 Grill. We invite you to discover exceptional comfort at the Holiday Inn Hotel Asheville - Biltmore West. ... more   less 

Additional Information about Holiday Inn-Asheville Biltmore West

Address: 435 Smokey Park Hwy, Asheville, NC 28806-1028
Region: United States > North Carolina > North Carolina Mountains > Asheville
Price Range: $153 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn-Asheville Biltmore West 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Holiday Inn-Asheville Biltmore West Hotel Asheville
Asheville Holiday Inn
Hotel Style:
#25 Family Hotel in Asheville
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn-Asheville Biltmore West staff and other travellers.
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Questions? Get answers from Holiday Inn-Asheville Biltmore West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We are on the 6th floor and facing east. Had nice view of the mountains, even though weather had an impact on the view.”
denrahn, 24 Apr 2017 | Read review
“We liked the inside rooms”
lindajF1856CE, 23 Apr 2017 | Read review
“The baconies hang inside the lobby (weird right?) so don't pay extra for one of those.”
danidi0, 15 Apr 2017 | Read review
“I preferred a room not overlooking the lobby/pool area.”
skiwithapro, 12 Mar 2017 | Read review
“Book early in fall”
Mbricker69, 24 Feb 2017 | Read review
5 of 5