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Boston Marriott Copley Place

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#50 of 82 Hotels in Boston
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2,878 Reviews from our TripAdvisor Community

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Showing 2,584: English reviews
Arlington, Massachusetts
Level Contributor
433 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 5 days ago NEW

Great area to stay in - walking distance to Newbury Street and the fact that it is connected to the Prudential Center shopping as well as Copley Place makes it a must go especially around the holidays! Disappointed that the lounge is not opened on the weekends - snacks and water would have been nice and you would think there... More 

Helpful?
Thank Rhodymom2012
Mission Viejo
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

Hotel in general, the concierge people in the lobby, the checkin desk, our room size were all very good. The posted times when the 28th floor containing the Concierge lounge (wine/coffee/cheese etc etc) was open was totally wrong. They listed some days as open until 12:00 noon when it actually closed at 9:00am (except for coffee) . Insult to injury,... More 

Helpful?
Thank Arthur R
Miami, Florida
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW via mobile

Our stay here was very good . The hotel has very nice rooms and good amenities. However its location is second to none! Close to Newbury street and connected to the Prudential Center make it a very convenient place to stay. Had a wonderful time here!

Helpful?
Thank Manuel R
David R, Manager at Boston Marriott Copley Place, responded to this review

Thank you for this review. Our location is pretty amazing. Especially with the holidays around the corner we are a great base to allow you to knock out all your holiday shopping in one fell swoop. We even are next door to the newest location of Eataly, the Italian food emporium. Hope to see you again soon! More 

London, United Kingdom
Level Contributor
71 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 days ago NEW via mobile

I wasn't wowed by anything but at the same time I couldn't fault it. Good service, spacious rooms and conveniently located. Even the fact that the fire alarm went off, it was all dealt with efficiently and taking care of every customer.

Helpful?
Thank mikelalv
A TripAdvisor Member
Reviewed 6 days ago NEW via mobile

This hotel is very nice and the staff was very helpful. Nice pool and hot tub. Good location. This is a good hotel if you like to be in the middle of shops and restaurants. It is attached to Copley plaza so shoppi,g is right there. They have their own restaurant as well and the food was good.

Helpful?
Thank A TripAdvisor Member
David R, Manager at Boston Marriott Copley Place, responded to this review

Thank you so much for the positive review! We are very proud of our pool, hot tub, and fitness center. Our location can not be beat. Even in the middle of winter there is still so much you can see and do without ever having to go outside. Thank you for the comments about Champions food. We will be sure... More 

Ascot, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
Reviewed 1 week ago

Brilliant hotel in an excellent location, close to lots of shops, restaurants and attractions. Staff in this hotel are amazing from check in to checking out. Hotel has got a good vibe. David and Manny are stars in particular ;-) Helpful, kind, friendly and very efficient. Highly recommended and I would not hesitate to come back ;-)

Helpful?
Thank BlueSmurfie
Shepherdstown, West Virginia
Level Contributor
225 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 1 week ago via mobile

I've stayed here a dozen times over the years. Location is great. The view from upper floors is spectacular. Service is great. Rooms are good, BUT our mattress was wretched. Both my wife and I left with backaches.

Helpful?
Thank LoafJugThouTree
Miami Beach, Florida
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago via mobile

Is perfectly located near a wide array of shops, restaurants and parks. Is used a lot for conventions and large crowds are a norm. Is not a quite place, and línea are expected at check-on/out but service is fast and efficient.

Helpful?
Thank Liban10452
San José, San Jose, Costa Rica
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

I finally gave up on the Marriott chain after coming to Boston. There are things you put up with if you're not paying too much, not if you're paying 200$ plus for a night. The first day I went to take a shower and was greeted by pubes in the bathtub (never a good sight). The room service wakes you... More 

Helpful?
Thank Fernanda H
Rowena K, Manager at Boston Marriott Copley Place, responded to this review

Dear Fernanda H, Thank you for taking the time to complete the Guest Satisfaction Survey via Trip Advisor pertaining to your recent stay with us. I would like to apologize for the less than satisfactory experience you recently had at our hotel. I have shared your comments with the management team and all departments involved. It is very disheartening to... More 

Miami Beach, Florida
Level Contributor
83 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 weeks ago

Boston Marriott Copley is a large business style hotel with certain decent features and certain that need work. Positives: it was basically clean and functional, in a great location, Negatives: it needs cosmetic work, and I was disappointed in the air freshener smell of my room. I also could clearly hear the elevator machine (or some other machinery that was... More 

Helpful?
Thank krawimi
Michelle D, Front Office Manager at Boston Marriott Copley Place, responded to this review

Dear krawimi, Thank you for taking the time to share a review of the Boston Marriott Copley Place. We appreciate your comprehensive feedback. Please rest assured that your comments have been reviewed by our leadership team as we look to improve for the future. Thanks for being our guest. We hope to host you again soon. Kind Regards, Michelle DiFusco... More 

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Champions
Champions
Cuisines: American, Bar
No photo provided
Connexion Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 

Additional Information about Boston Marriott Copley Place

Address: 110 Huntington Ave, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $174 - $769 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Reservation Options:
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Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston
Hotel Style:
#22 Green Hotel in Boston
#37 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Boston Marriott Copley Place staff and other travellers.
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Questions? Get answers from Boston Marriott Copley Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor facing the river”
 of 5 bubbles Rhodymom2012, 27 Nov 2016 | Read review
“Ours was near the elevator and we couldn't hear it.”
 of 5 bubbles arthurr845, 27 Nov 2016 | Read review
“Request a room on one of the upper floors for a better view”
 of 5 bubbles maddyquast, 16 Nov 2016 | Read review
“Nice views of Boston from the upper floors.”
 of 5 bubbles 707charlesj, 12 Nov 2016 | Read review
“Corner room are larger.”
 of 5 bubbles kikoc27, 9 Nov 2016 | Read review
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