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Boston Marriott Long Wharf

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#38 of 82 Hotels in Boston
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GreenLeadersSilver level
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Boston Marriott Long Wharf
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1,972 Reviews from our TripAdvisor Community

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Showing 1,894: English reviews
California, USA
Reviewed 2 days ago NEW

This centrally located hotel seems oriented more to conferences and events than to travelers. The room was adequate, but the long hallways were littered with room service dishes. The hallway lighting was dim, especially when the lights were off in the interior event dining area.

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Helpful?
Thank CA7777
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear CA7777 - Thanks for you review on TripAdvisor. I am sorry that we didn't exceed your expectations. Although we do have adequate conference space, a large majority of our guests are transient, like yourself, who are drawn to Long Wharf because of our very central location and the service excellence from our team. I appreciate you giving us a...

New Canaan, Connecticut
Reviewed 3 days ago NEWvia mobile

I stayed here a few years ago and it was very very old and tired then, one of my colleagues said it had been renovated so I tried it again. Trust me, they put new paint and carpet down, maybe a few new chairs but I can believe Marriott keeps their name on this place. They put the new phone...

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Helpful?
Thank cons18
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear cons18 - Thank you for taking the time to review us. Please accept my apology for the disappointment that you experienced. We are very proud of our renovation plan. It is a phased approach over these past 5 years - covering the upper and lower lobby, restaurant, banquet space, guest corridors and fitness facility. Guest rooms are planned for...

Seattle, Washington
Reviewed 5 days ago NEWvia mobile

We had two connected rooms at this hotel for our family (toddler and infant). It was a great setup. Rooms are simple and clean. Bathrooms are small but there are tubs, which can be nice with kids. The location is fantastic for the view, walks, food and activities for kids. The staff stands out for their friendliness and helpfulness. We...

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Helpful?
Thank npjsullivan
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear npjsullivan - Thank you for the very nice review. I am happy that we exceeded your expectations. I am most proud of the fact that our team were brilliant in their service execution. I hope that you join us again in the near future.

Reviewed 5 days ago NEWvia mobile

In downtown Boston it can be hard to get a hotel room that doesn't look out at another building. This hotel is beautiful, spacious and walking distance to all things Boston. Across the street from Faneuil Hall and Quincy Market. A small walk to Paul Reveres (which is very close to little Italy) and right next door to the aquarium....

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Helpful?
Thank Conti23
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Conti23 - Thanks for the super review. I agree our location is the best in the city. There is something for everyone within steps of the Marriott Long Wharf. Please join us again in the nice weather, as the city is transformed in spring or summer.

North Greenbush, NY
Reviewed 6 days ago NEWvia mobile

Pricey stay. Service was sub par and amenities limited and non existent . Staff was not responsive and not hospitable. The beds were horrible and pillows a sad excuse for a pillow. We inquired if hotel was sold out and were told NO, when we requested a new room we could not be accommodated ... unless necessary I would never...

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Helpful?
Thank K C
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear K C - I am very sorry to hear about the issues that you encountered. As you can tell from so many positive reviews on TripAdvisor, what you experienced is pretty atypical. Although I don't know the circumstances of your visit, I am sure the staff did what they could in an effort to accommodate you and the family....

Brooklet, Georgia
Reviewed 1 week ago

This hotel is right on the waterside, and we've visited several times...realizing the harbor was rnear the hotel was enough to make our three boys go nuts...they love ships and the sights and sounds they made when we were walking around on the waterside brought big smiles to their faces... Every time we've been here we've made pilgrimages to the...

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Helpful?
Thank rwasr1953
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear rwasr1953 - Thank you for the great 5 star review. I do appreciate all of the kind words celebrating our property. We hope to have you back with us soon.

Reviewed 1 week ago via mobile

We flew into Boston and had a need to spend one night in town before heading elsewhere on vacation. We wanted to avoid getting a rental car until we left town. We also wanted to save on transportation getting to the Marriott and back to the airport to pick up the car. This made the Marriott Long Wharf the perfect...

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Helpful?
Thank Henry A
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Henry A - Thanks for the excellent review on TripAdvisor. Smart decision to skip on the rental car. We are in the middle of it all and minutes from Logan Airport you simply don't need a car. Please use us again as a "jumping off point" to travel from Boston, we would be happy to have you back.

San Antonio
Reviewed 2 weeks ago

Spent 5 nights here for an anniversary celebration. this is a complete anomaly among Marriott's in my experience. Their service and customer relations focus feels more like a Four Seasons or Ritz Carlton than a Marriott. Very upscale, very friendly, very customer service focused. The positive: 1. every single employee that we came into contact with, from the front desk,...

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Helpful?
Thank LenM
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear LenM - Happy Anniversary. I am very thankful that you selected us for your celebration. I appreciate such a detailed review. I very happy that the team made it brilliant for you. I am sorry about the F&B experience. Typically our Waterline gets very good reviews, some on TripAdvisor have commented that our Chowder is the best that they...

Reviewed 2 weeks ago

I just returned from a business trip but had stayed here before for my anniversary. The Marriott Long Wharf never disappoints! From the moment you hand the valet your car keys to the time you check-out, their goal is to ensure they provide the utmost in customer care. Yes it's a bit pricey, but you can't beat the location. Literally...

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Helpful?
Thank Anne D
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Anne D - thank you for the excellent 5 star review. Happy anniversary - thanks for including Long Wharf in your plans. I am glad everything exceeded your expectations. In regards to the thermostat, they can be manipulated to a 10 degree delta, if you want it cooler or warmer than that - our system allows it to be...

Portsmouth, New Hampshire
Reviewed 2 weeks ago

Went to Long Wharf Marriott again this year to celebrate the one year anniversary of meeting my fiancée there. I asked for some special requests, including having the two bar stools where we met reserved with a bottle of their best champagne and having the same room she had stayed in last year. The hotel manager, Ed Rocco, made sure...

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Helpful?
Thank Barry D
Matthew M, Manager at Boston Marriott Long Wharf, responded to this review

Dear Barry D - Happy Anniversary - I remember your arrangements well. I am very happy that you reached out to Ed Rocco during the planning phase. The staff were delighted to be part of your celebraqtion. Good luck on the wedding planning, we hope to have you back with us soon.

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Waterline
Waterline
Cuisines: American, Bar, Seafood, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Boston Marriott Long Wharf, located on Boston Harbor at the historic Long Wharf in downtown Boston. Our Boston, Massachusetts hotel features 400 hotel rooms, 11 hotel suites, a concierge lounge with harbor views, and Oceana Restaurant that serves fresh seafood cuisine. ... more   less 

Additional Information about Boston Marriott Long Wharf

Address: 296 State Street, Boston, MA 02109
Region: United States > Massachusetts > Boston > Downtown
Price Range: $288 - $1,041 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Boston Marriott Long Wharf 4*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com and Travelocity so you can book your Boston Marriott Long Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Boston Marriott Long Wharf Hotel Boston
Marriott Boston
Hotel Style:
#19 Family Hotel in Boston
#19 Green Hotel in Boston
#24 Business Hotel in Boston
#29 Luxury Hotel in Boston
#29 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Boston Marriott Long Wharf staff and other travellers.
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Questions? Get answers from Boston Marriott Long Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book early and get the breakfast packaage”
 of 5 bubbles rwasr1953, 11 Feb 2017 | Read review
“Avoid room 708 due to excessive noise and proximity to a service elevator and area”
 of 5 bubbles LenM, 2 Feb 2017 | Read review
“The side with views of the park are best.”
 of 5 bubbles annedA4730DA, 2 Feb 2017 | Read review
“Get a room with a view of the harbor. It is absolutely gorgeous!”
 of 5 bubbles BarryD516, 1 Feb 2017 | Read review
“Harbourisde a bit quieter”
 of 5 bubbles KJHlincs, 23 Jan 2017 | Read review
5 of 5