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50 Park Plaza at Arlington Street, Boston, MA 02116-4004
15 people are viewing this hotel
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US$314
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US$283
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Free cancellation until 14/10/22
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US$264
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Traveller (1297)
Room & Suite (437)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 26/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Boston Park Plaza
Updated 26/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#54 of 97 hotels in Boston
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Boston Park Plaza | Luxury Hotel in Boston MA The historic charm and contemporary elegance of the iconic Boston Park Plaza awaits. The cherished Boston landmark hotel has been fully restored and reimagined through a $100 million renovation. Enter a destination that has been the heart of Boston for 90 years, and feel the vibrancy and style of today, with a spirit inspired by our past.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Paid wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand films
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
Hotel links
Special Price:Up to 10% OFF + 3 Free Rewards

Location

Full view
100Great for walkers
Grade: 100 out of 100
114Restaurantswithin 0.5 km
62Attractionswithin 0.5 km
4584Reviews145Q+A100Room tips
Traveller rating
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Most Recent
cmk wrote a review Yesterday
Midland, Michigan91 contributions41 helpful votes
Pros: Location Friendly staff Quite clean Ornate lobby Starbucks in the lobby was nice Cons: Breakfast at hotel dining was not impressive Bathroom could have been cleaner Our room was covered by a third party, but I wouldn’t have paid the normal rate for this room
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded today
Thank you for taking the time to share your review with us, cmkanitz. We're glad to hear you had such a great experience with us and enjoyed our ideal location, kind staff, cleanliness, and historic charm. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback regarding our breakfast service and cleanliness to our food and beverage and housekeeping teams. We're looking forward to sharing an even more pleasant experience with you soon. Thank you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
R H wrote a review Mar 2022
3 contributions1 helpful vote
Hotel's Favourite
This stay made my first trip to Boston amazing. The hotel is stunning. The rooms are elegant. The customer service is top notch. Alex D. went above and beyond directing us as to where to dine, making reservations etc. Highest recommendation
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 20 Mar 2022
Thank you for the lovely review! It's excellent your time at Boston Park Plaza was so fantastic! We're thrilled our team took such wonderful care of you. Alex is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what we like to see! We can't wait until your next visit so we can share another amazing experience with you! Have a splendid day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheri wrote a review Yesterday
1 contribution
The Four of us were on a women’s 5 day stay to see Boston. The hotel was so well located to walk to so many places! Unfortunately it rained one of the days! Not a problem !!!!! NANA, JAKE and Daniel at the front desk got us each an umbrella! Saved the day for us. They were wonderful and so accommodating!!!!
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Date of stay: September 2022
Rooms
Location
Service
Room Tip: We were on the 9th floor….very quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded today
Thank you for sharing this glowing review, sksglitter! We are delighted to hear about your experience at Boston Park Plaza and loved our ideal location! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenny E wrote a review 2 Oct
East Fremantle, Australia5 contributions
This hotel was perfectly located to access most of Boston. The room was spacious and quiet. Bed very comfortable. It had easy access to the park and easily identifiable landmark A little overpriced however
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded yesterday
Thanks for the excellent review, N8800KFjennye! We're delighted your time at Boston Park Plaza was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our prime location within the city and spacious and quiet atmosphere as well as our comfortable bedding. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie P wrote a review 1 Oct
Fuerteventura, Spain385 contributions114 helpful votes
Kippers and curtains comes to mind! A beautiful hotel on the outside and foyer but our room left a lot to be desired.. Small, tired decor and no storage space.. Paper and plastic cups for your drinks... Our budget Travel Lodge back home rates better than this. Restaurant very expensive too... $160 for a steak!
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Checking in... Long queues
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 2 days ago
We appreciate you sharing your honest feedback, 549JulieP. We are disappointed to hear that your stay with us did not meet your expectations. We strive to provide every guest with excellent experience and we regret that your stay with us did not reflect this. Please know that your concerns regarding our hotel value and accommodations have been passed on to our management team so they can be properly addressed. We hope to have the pleasure of hosting you again soon so we can show you the quality experience we know that we are capable of sharing with our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diane A wrote a review Sep 2022
14 contributions2 helpful votes
Meant to be the highlight of our holiday. Room on 15th floor and noisy from whatever was above us on the roof. Decorated nicely but no storage and small wardrobe. . There was a tv cabinet with no drawers, a large fridge freezer. For the quality of the hotel there was no pool. Very corporate hotel with lots of events on, and no space in the bar for its guests. From the moment we arrived we sorted our luggage out, queuedto check in. The queues were all day long! When we complained about the bar was told it will be quieter tomorrow, drink in your room! Would love a proper mug rather than paper cups. Restaurant was over priced and average. Went to the Irish bar round the corner who where only to happy to have us!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 3 days ago
Thank you for sharing your feedback, DianeArm. We're very disappointed to hear you're dissatisfied with your stay. Providing our guests with a great experience is very important to us. We truly value your feedback and we'll address it with the appropriate members of our team so we may improve for the future. We hope you'll give us another opportunity to provide you with the quality experience​ we pride ourselves in providing. Thank you again for taking the time to share your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LJAMaidenhead wrote a review Sep 2022
Maidenhead, United Kingdom105 contributions41 helpful votes
Well, once you get past he huge check in queue’s you might be lucky to get a quiet room. But then, don’t imagine you could have a quiet drink before bed, the queues are over 5 deep at the bar and the noise is deafening, we seat reception if there was a quiet place for residents to have a drink and they suggested leaving the hotel and finding a bar! Thankfully, there are many other good hotels in Boston, I won’t be back.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 3 days ago
Thank you for sharing your feedback. We're disappointed you had such challenges during your check-in. We understand the importance of a smooth check-in and we regret that we couldn't accommodate your needs. It's important to us that all of our guests feel valued so we'll be sure to address your concerns with our team moving forward. We hope for the opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TinaBrizuela wrote a review Sep 2022
New York City, New York2 contributions2 helpful votes
Boston Park Plaza was a great hotel. Gym, Starbucks, and great restaurants on site and across the street. Staff is very pleasant, rooms are clean, contains conference spaces if needed. Over all a fantastic experience.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 3 days ago
Thanks for the wonderful review, Tina! We're thrilled you had such a fantastic stay at Boston Park Plaza! It's excellent your room was refreshed properly and that you appreciated our comfortable and clean facilities. We strive for excellence and your praise lets us know we're doing our job! We look forward to seeing you again soon for another fantastic experience. Thank you again for sharing your feedback!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian F wrote a review Sep 2022
1 contribution
The sales and service team took our event to the next level. We had less than four weeks to plan from beginning to end. Sophia was helpful in getting a contract in place and Jennifer Nickerson answered our daily emails and put the special touches on the program. The onsite banquet team with Joy and Linda really made our guests feel special. Great job by the entire team.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 5 days ago
Thank you for the excellent rating, W5702DDbrianf! We're so glad that you've enjoyed your stay at Boston Park Plaza so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
goopera wrote a review Sep 2022
Chigasaki, Japan79 contributions42 helpful votes
I booked superior queen room and stayed at the room #5042. The bath room was too small to use especially shower and toilet due to limited space. It was totally different from their homepage picture of superior queen. I asked changing room. The front desk just offered $60 for upgrade and helpless.
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Date of stay: September 2022
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Avoid the room 5042
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from JonC-GeneralMgr, General Manager at Boston Park Plaza
Responded 5 days ago
Thank you for your feedback, goopera. We regret that your stay was less than ideal. Regarding our room size, our Cozy Room is, as the name states, little. We make a great effort to ensure our guests are aware of the special room type they're booking and have made it a priority to clearly set expectations by prominently listing the room name and giving an honest description online and offline. We have recently completed renovations on every one of our guest rooms and are looking forward to sharing many positive changes with our guests. We hope you will give us another opportunity to serve you and that you will come back for a renewed experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$206 - US$484 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the boston park plaza hotel and towers, boston park plaza hotel
LOCATION
United StatesMassachusettsBostonTheater District / Back Bay / Downtown
NUMBER OF ROOMS
1060
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Frequently Asked Questions about Boston Park Plaza
Which popular attractions are close to Boston Park Plaza?
Nearby attractions include Shear Madness (0.2 km), Wang Theater (0.4 km), and Blue Man Group (0.3 km).
What are some of the property amenities at Boston Park Plaza?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Boston Park Plaza?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Boston Park Plaza?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Boston Park Plaza?
Conveniently located restaurants include Mike & Patty's, Ostra, and Mistral.
Are there opportunities to exercise at Boston Park Plaza?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Boston Park Plaza?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Boston Park Plaza?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Boston Park Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Boston Park Plaza?
The staff speaks multiple languages, including English and Spanish.