This is one of my top goto hotels when I am in Boston and my absolute goto when near the back bay. It’s delightful stylish within short walking distance to the BEST restaurants and shopping and the beautiful public gardens. The staff is friendly and helpful even while under renovations I stayed here because I always am guaranteed a very comfortable bed and clean room and their lobby is fun comfortable and interesting. Not cookie cutter or boring like a big chain.
I am so happy being at home at Boston Park Plaza Hotel that I must share to the world that it in a larger sense it is, indeed, Boston or nowhere, and when in Boston, home must be Boston Park Plaza or nowhere. I love Boston and it is the people of Boston that has made it a wonderful place. At Boston Park Plaza Hotel, all staff are so helpful, they truly make me feel at home, I may not to be able to mention every instances, but to give a specific example in my stay today, I left my important documents at the reception. I had no idea that I removed it from my bag during check in. Mental focus is fatigued after jet lagged from a 14 hour flight. When I entered my room, the phone was ringing, it was Mr. Bishal from the front desk, informing me that I left my documents at the reception. I thanked him, I am going to pick it up. He said, he will bring it up to my room. I thought it would be a long wait because I know he was busy, that is why, I wanted to take it by myself. In just a blink of an eye, Mr. Bishal, delivered door to door my documents. All in all, the place is beautiful, very nice jazz music, coffee, dinner and bar, huge gym with sauna, parks, churches, shopping, Amazon locker, subway metro, restaurants, 24 hour supermarket, what else can I ask...Boston Park Plaza Hotel or nowhere. Review by Ja Hun, firstname.lastname@example.org…
Booked four nights. The room service never showed up although being requested. No valet service and no concierge. Two emails to concierge never returned. We were going to have breakfast until we noticed the boxes out of which patrons were eating. As in many hotels, the Park Plaza uses duvets, which I do not like as they are too heavy and make the bed too warm. No table in the room and one comfortable chair in a two bed room. Overall, I was disappointed.
BPP provided the best hospitality for our family weekend away! The rooms were super clean, along with the rest of the hotel. Their COVID precautions were on point and made us feel safe. I loved the complementary bottle waters that came in handy many times! It’s located in a great area where everything is within walking distance. I would visit the BPP again and hope to get back soon! Thank you for a great weekend and stay!!!
The room was amazing and very clean. Bishal was very accommodating and professional as soon as we arrived and throughout our stay. He even booked us reservations at Strega even though they were tough to get. Bishal also told us what was going on in the city and the best way to utilize our time in Boston.