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Hilton Boston Back Bay

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Traveller (536)
Room & Suite (331)
Pool & Beach (45)
Overview
  • Excellent36%
  • Very good42%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“prudential center”(254 reviews)
“diamond lounge”(82 reviews)
“great location”(484 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Boston Back Bay
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Boston Back Bay
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,155)
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2,879 results
Traveller rating
1,086
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454
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86
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1,086
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454
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86
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All reviewsprudential centerdiamond loungegreat locationfenway parkcorner roomdiamond memberboylston streetcharles riverwithin walking distancenewbury stbusiness centerred sox gamehigh floorgreen lineparking garagefew blockst station
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1 - 5 of 2,879 reviews
Reviewed yesterday

We booked the ultimate escape package as it promised late checkout when available. This would really help our family as we had a night flight with 2 children. We were informed on the morning of leaving that checkout was 11.00am. I asked about late checkout...More

Thank Taylors1001
Hotel's Favourite
Reviewed 22 January 2018

I can't say enough great things about this hotel! From stepping onto the property (great location!) with the bellhops, the front desk, the lovely maids, the breakfast crew, and the appetizer afternoon crew. Everyone was respectful and awesome, who treated me and my son so...More

2  Thank MRS62
Response from HiltonBostonBackBay, General Manager at Hilton Boston Back BayResponded 23 January 2018

Dear MRS62, Thank you for taking the time to review your most recent stay at the Hilton Boston Back Bay. Our staff will be pleased to know that you enjoyed the service they provided. We greatly appreciate such high praise as well as your choice...More

Reviewed 2 days ago via mobile

We are Hilton rewards members, and regularly book there. We asked for a waiver in cancellation party 36 hours out, the manager declined through an employee and kept us on hold for 30 minutes before hanging up on us to explain that it was due...More

Thank Mike V
Reviewed 4 days ago

I am only giving this hotel 1 star because it does not offer the option to give it 0. This is the worst hotel that I have ever paid for and I have never even stepped foot on the grounds. They have a 72 hour...More

Thank Jennifer G
Reviewed 5 days ago

I was greeted by the super friendly and helpful Anna at reception. I had a corner room on the 11th floor with a great view. Despite it being the city, the room was remarkably silent. The location is fantastic: a quick walk to the Prudential...More

Thank BujoldVT
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$207 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Centrally Located Hotel in Boston
#10 Bay View Hotel in Boston
#11 Business Hotel in Boston
#15 Quiet Hotel in Boston
#19 Great View Hotel in Boston
#21 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$207 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Centrally Located Hotel in Boston
#10 Bay View Hotel in Boston
#11 Business Hotel in Boston
#15 Quiet Hotel in Boston
#19 Great View Hotel in Boston
#21 Family Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (536)
Room & Suite (331)
Pool & Beach (45)
Dining (30)
Amenities (56)
Business Centre & Event Rooms (9)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
Angelo-Shian R
17 March 2018|
AnswerShow all 4 answers
Response from bostonsig | Reviewed this property |
No microwaves. Yes you can park before and after.
2
Votes
396george1967
28 January 2018|
AnswerShow all 9 answers
Response from Fahri K | Reviewed this property |
If the room you reserved is not available. They store your luggage and ask you to come back after a stroll in the mall, etc., or have a drink on the premises. This only happens if you ask for a specific room on a specific... More
2
Votes
pengxiang z
14 September 2017|
AnswerShow all 3 answers
Response from connie t | Reviewed this property |
Call the hotel. However my son traveled extensively before age 21 and did not have issues.
0
Votes
Room Tips
"I was in a corner room that had a lot of glass which was cool."
Read review
"Dont pre-pay - ask for a room overlooking the Charles River."
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"Book across the street at another hotel"
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"Corner suites typically provide the best unobstructed views"
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