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08/10/2017 09/10/2017
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    Mandarin Oriental, Boston

    776 Boylston St, Boston, MA 02199-7841
    Hotel website
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    Lowest prices for your stay
    08/10/2017 09/10/2017
     3 people are viewing this hotel
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    US$795US$882
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    Traveller (187)
    Room & Suite (222)
    Dining (15)
    Overview
    • Excellent79%
    • Very good13%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “bar boulud” (28 reviews)
    “bay room” (7 reviews)
    Free Wifi
    Parking
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Babysitting
    5.0 Star Hotel
    All hotel details
    Deals
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    • Deluxe King Accessible Room,Best Available Rate
      US$795
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    • Check booking site for details
      US$795
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    • Check booking site for details
      US$795
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    View all 33 deals
    Write a Review
    Reviews (704)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 640 reviews

    Reviewed 3 weeks ago

    I expected immaculate service from this 6 star facility and was disappointed that my room was left uncleaned after I returned late afternoon. It took me another 2 hours and multiple calls to recruit housekeeping to my room!More

    Review collected in partnership with this hotel
    Thank simm0ney
    Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 1 week ago

    Dear simm0ney, Thank you for your review on TripAdvisor following your recent stay here at Mandarin Oriental, Boston. I was most concerned to learn of your unpleasant experience with our housekeeping and it is very disappointing that we failed to deliver the level of service...More

    Hotel's Favourite
    Reviewed 15 August 2017

    Up to MO standards. Room was a bit larger than usual for MO. Everything in good working order. Staff friendly and helpful. Large bathroom with walk in shower. Room in very good condition. I find the MOs in the US a bit less luxurious than...More

    Thank BigSur707
    Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 17 August 2017

    Dear BigSur707, Thank you for taking the time to post your review. Your kind compliments on the overall service quality, our guestrooms, and our wonderfully convenient Back Bay location are very much appreciated and encouraging. We look forward welcoming you back to the Mandarin Oriental,...More

    Reviewed 3 weeks ago via mobile

    Amazing experience great service and a restaurant with a good breakfast. big rooms with a big bathroom slightly expensive but worth it awesome mall too that you can walk straight into that includes sacks! I got a great manicure from mini luxe, and some pinkberry...More

    1  Thank Ninahamzah
    Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 3 weeks ago

    Dear Ninahamzah, I was delighted to learn that we were able to deliver the level of service one would expect from us here Mandarin Oriental, Boston. Your kind compliments on the overall service quality, our Food and Beverage offerings, as well as our convenient Back...More

    Reviewed 14 August 2017

    This was our 4th or 5th time visiting the hotel. The location is outstanding on Boylston Street and attached to the mall. But what we have noticed is how good the service has become. The service was always very good but now its outstanding. We...More

    Thank baci2003
    Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 15 August 2017

    Dear baci2003, Thank you for sharing your feedback on Mandarin Oriental, Boston with us and I was delighted to learn that you had a memorable experience. Your kind compliments on the overall quality of service are very encouraging and much appreciated by the entire team....More

    Reviewed 29 July 2017

    We stayed at the Mandarin instead of the convention hotel. We loved it. Great staff and our bar became a hangout for many of our friends who were staying at the convention hotel. A friend from Boston recommended it to us and we were very...More

    Thank Mary Alice M
    Response from MOBostonResponse, General Manager at Mandarin Oriental, BostonResponded 2 August 2017

    Dear Mary Alice M, Thank you for taking the time to share your feedback on Trip Advisor. I was delighted to learn that you had a memorable experience during your visit with us. Your kind compliments on the overall quality of service in the hotel,...More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$685 - US$1,191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in Boston
    • #4 Spa Hotel in Boston
    • #4 Business Hotel in Boston
    • #8 Romantic Hotel in Boston
    • #8 Luxury Hotel in Boston
    • #11 Family Hotel in Boston
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 148
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Mandarin Oriental, Booking.com, Orbitz, Ctrip TA, Cheap Tickets, Prestigia, Priceline, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Mandarin Oriental, Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Boston >
    • Back Bay
    • Also Known As
    • Mandarin Oriental, Boston Hotel Boston
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    Traveller (187)
    Room & Suite (222)
    Dining (15)
    Hotel & Grounds (187)
    Bathroom (33)
    Nearby
    Back Bay
    Wander around this quintessential neighborhood in the
    heart of Boston for high-end shops, restaurants, and
    the feeling of city bustle. Its most identifiable
    skyscrapers, the Prudential Center and John Hancock
    Tower, are highlights of the city skyline. Visit
    Newbury street to explore unique and trendy boutiques
    – as well as every other kind of store imaginable –
    all housed in beautiful brownstone buildings. In nice
    ...More
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    .24 km away
     
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    .18 km away
     
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    .29 km away
     
    Lenox Hotel
    3,354 reviews
    .16 km away
     
    Nearby Restaurants
    Atlantic Fish Company
    3,911 reviews
    .03 km away
    Abe & Louie's
    1,521 reviews
    .01 km away
    Piattini Wine Cafe
    365 reviews
    .09 km away
    Shake Shack
    169 reviews
    .10 km away
    Nearby Attractions
    Skywalk Observatory
    967 reviews
    .20 km away
    Prudential Center
    1,303 reviews
    .21 km away
    Boylston Street
    97 reviews
    .08 km away
    Hynes Convention Center
    78 reviews
    .22 km away
    Ask a question
    Questions & Answers
    loliveir
    29 June 2016|
    Answer
    Response from MOBostonResponse | Property representative |
    Dear loliveir, We hope all is well and thank you for reaching out with your question. Unfortunately Mandarin Oriental, Boston does not offer formal swimming facilities, however a list of local Boston hotels with pools... More
    1
    Vote
    Room Tips
    "Nice and large but a bit dim."
    Read review
    "I love the rooms facing the Charles River"
    Read review
    "We were on the 5th floor. We liked it. There was no noise."
    Read review
    "Uneven numbers probably have a nicer view (onto Back Bay residential area)."
    Read review
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