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Holiday Inn Express Hotel & Suites Boston Garden

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Traveller (146)
Room & Suite (92)
Dining (3)
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Overview
  • Excellent26%
  • Very good40%
  • Average20%
  • Poor8%
  • Terrible6%
Travellers talk about
“td garden”(136 reviews)
“hi express”(11 reviews)
“the north end”(45 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
3 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Boston Garden
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Reviews (550)
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514 results
Traveller rating
143
195
99
42
35
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LanguageEnglish
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143
195
99
42
35
Show reviews that mention
All reviewstd gardenhi expressthe north endceltics gamegreat locationslow elevatorvalet parkingthe breakfast areaservice elevatorquincy marketan older buildingfree breakfastfreedom trailshort walkfront desk staffwithin walking distanceyogurt
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1 - 5 of 514 reviews
Reviewed 2 weeks ago via mobile

Stayed for one night on a quick trip to Boston. So convenient,walked off the train and it was across the street. They are undergoing renovation (will become Hotel Blue) so there is some inconvenience. We got a newly renovated room on the 5th floor. Comfy...More

Thank Elizros
Hotel's Favourite
Reviewed 23 January 2018 via mobile

I stayed here for the weekend to help my son move into a nearby apartment, and I’m pretty sure my room was bigger than his apartment! I stayed on the 5th floor, which has recently been renovated, so I don’t know if the other floors...More

Thank peaceluvrun
Response from GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 3 weeks ago

Dear peaceluvrun, Thank you for taking time out of your busy schedule to leave us valuable feedback! And thank you for giving us a perfect 5 of 5 rating on the review! Wow that is very much appreciated! Also thank you for describing your stay...More

Reviewed 3 weeks ago

I stayed one night 2/28/2018. I was in town for a Celtics game. The rooms were being redone and the hotel was a mess. My room was not a mess but wasn't luxury either. Boston is an expensive city so paying $300+ to stay at...More

Thank Jolanda D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 1 week ago

Hi Jolanda D, Thank you for staying with us and for sharing your feedback. I'm glad to read from your review that you prefer the Holiday Inn brand for your lodging needs and that you found our staff friendly. I apologize for any disappointment caused...More

Reviewed 3 weeks ago via mobile

I was getting ready for bed the first night I was at the hotel and noticed blood on the sheets and comforter when I went to get in. I called the front desk and told them I needed a full sheet set due to the...More

Thank MattFulmer
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 1 week ago

Hi MattFulmer, My name is Anthony and I thank you for your recent stay with us and reviewing our property. I am very sorry for the experience you had with the cleanliness of your bedding and the level of service you received from our staff....More

Reviewed 3 weeks ago

We stayed one evening as we had tickets for a Celtics game at TD garden. Parking is extremely limited so I would recommend paying the $43.00 valet fee- it is worth it. First let me say that the staff at this hotel went above and...More

1  Thank NewYorkMelinda
Response from GMJamieGleason, Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 3 weeks ago

Dear NewYorkMelinda, First thank you for the perfect review rating!! It is very much appreciated!! And second thank you for all the nice comments you mentioned regarding our property, it's rooms and location and our wonderful team! Providing memorable service is our number one priority....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Multilingual Staff
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$241 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$241 - US$511 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (146)
Room & Suite (92)
Dining (3)
Questions & Answers
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nasmith820
5 January 2018|
AnswerShow all 8 answers
Response from locokirky | Reviewed this property |
Never had a problem with that very well maintained hotel would recommend to anyone
1
Vote
Cidymom
11 December 2017|
AnswerShow all 2 answers
Response from GMJamieGleason | Property representative |
Hi Cidymom, Thank you for your question regarding Executive rooms. Our executive rooms have a kitchenette in them with both a fridge and microwave. We are updating our hoel and conducting a full renovation!! (Exciting... More
0
Votes
Cidymom
7 December 2017|
AnswerShow all 4 answers
Response from hilarymcmenamin | Reviewed this property |
Hilary here sorry I reported on another hotel, regards the Holiday Inn in Boston, it was in August when I was there, I did not notice any renovations going on at hotel.
0
Votes
Room Tips
"Request a room away from the street."
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"Room 209 was quiet and spacious but no view (if that's important for you)"
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"I was on a tour bus of 45 no one complained about their room."
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"We had requested an early check in which was honoured."
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