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Went to this place because I always trusted Holiday inn into being clean and was stuck in Boston because I missed a connection flight, this place is like no other Holiday inn I've visited all over United States.
First of all one night here was...More
We traveled to Boston for a concert for my teen girls and friends. Literally half a block to the TD Garden. Safe area - I felt good letting the girls walk back together after the show. The lobby of the hotel is clean, the staff...More
This hotel is in a great area. Easy to walk to bars, restaurants, and shopping. TD garden is across the street. Even though the hotel is in the middle of the city it is quiet in the rooms. We stayed in a suite and it...More
Location is super convenient to Boston Garden and other sites. Bed was pretty comfortable as were the pillows. But the property inside is borderline shabby. Stains on the carpets and drapes in spots. A/C that just doesn't cool the room down. Otherwise room and bathroom...More
Thank Patrick F
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 30 July 2016
Dear Patrick F,
Thank you for taking the time to leave us with your feedback. I am pleased to know that we were able to meet your expectations when it comes to providing a friendly service. On the other hand, allow me to apologize for...More
Hotel is in a convenient location next to the north station subway stop. We found it easy to get around using that stop. The hotel staff was very friendly, courteous and quite helpful.
The hotel is looking pretty tired and the surrounding area is rundown....More
Thank Ron M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston GardenResponded 23 July 2016
Dear Ron M,
Thank you for being our guest and for taking the time to write your review. We are delighted to read your kind endorsement on our location and for the excellent service rendered by staff. On the other hand, we’re sorry for the...More
Response from GMJamieGleason | Property representative |
Thank you for your question regarding Executive rooms. Our executive rooms have a kitchenette in them with both a fridge and microwave. We are updating our hoel and conducting a full renovation!! (Exciting... More
Thank you for your question regarding Executive rooms. Our executive rooms have a kitchenette in them with both a fridge and microwave. We are updating our hoel and conducting a full renovation!! (Exciting!!) but the new executive rooms which will open in some areas later this month will not have a microwave unit-Sorry. Not sure when you are planning to stay but I hope that helps. Hope to see you soon!