impressed with our stay at the Langham Boston. Lovely property, excellent location, strategic location. Felt more like a boutique hotel as it was a a bit cozier in both size and offerings than the Langham Chicago that we have stayed at in the past. Lounge access is a must as it transformed our hotel experience to more than just a place to sleep. The be able to take meals, have drinks, and have a relaxing environment to spend time with my family and also get some work done was wonderful. Grana was truly 5 stars and the Fed was just as wonderful. Don't hesitate to book a stay here at arguably the best hotel in Boston.
Langham Boston front desk, concierge and private dining staff were caring and prompt with service. Staff brought water and microwave promptly to room. Kim, a concierge, provided typed walking directions to St. Anthony Shrine church for Mass. Staff provided gifts of selfie stick, stuffed whale and Boston book for kids and Maria and Kyong from private dining provided excellent complimentary breakfasts since we were first in-room dining order for renovated property. Hope to return when pool and gym reopen.
I went back and forth on which hotel to stay in for our special get away. I am extremely picky and usually I end up having my room changed at least once before I settle in. The Langham was completely different. From the time we approached the front desk to the bubbly and extremely welcoming agent, to the bartender at Fed and waiter at Grana. Everyone and everything was 5* quality! The room and amenities are what you would expect at that level, and they exceeded them! The location of the hotel is perfect as it puts you in the middle of several desired neighborhoods. Copley, Little Italy, Back Bay, and Freedom trail are all just a short walk or uber ride away! We wished the weather was nicer so we could have enjoyed walking more. We will surely visit beautiful Boston again, and we will definitely be staying at the Langham! …
Bradley and Alex were wonderful at check-in, Salim knew about everything and everyone, great asset for your team. Lucia was amazing for the start with email to make my wife’s birthday memorable. Darius was also very nice. You have an incredible team! Thank you for making our stay unforgettable.
From arriving to departing every thing was great. The room was top notch and the staff was friendly and attentive. My son had his Wedding there on Saturday and the food , service and staff made it a perfect night. .
I suppose it is wrong to judge on first impressions , but I’m sorry that what I do! I found the entrance and welcome so underwhelming and certainly the receptionist was so low key I was not sure if I was wanted ! Maybe I just got the wrong person . Certainly the decor is very pleasant and relaxing but found the rooms on the small side. The club is excellent with some lovely snacks and a good place for a buffet style breakfast . I tried to use the pool at 4 pm , it’s not huge but was full of kids . Shame they do not set aside a time for an adults only swim . Best time was 7am in the morning . The bar area is very good but at 5pm during the week is hellishly noisey with local business people - obviously very popular ,but not suitable for a relaxing evening meal . The Grana is a superb area , perfect for breakfast and Sunday lunch but I just don’t understand why it doesn’t operate as an evening restaurant . It’s the old banking hall and is so atmospheric. Apart from my one experience at reception all the other staff were warm and friendly especially the concierge. Would I stay again ? Not sure and would have to think about it. BTW the location is very good and just a short hop from the airport and harbour areas.…
Hotel is excellent and a first class five star hotel. Staff is very professional and welcoming. Lobby and rooms have artful decor and you feel the bespoke experience from beginning to end. A memorable stay.
My friend and I had a girls weekend here, and we had a wonderful experience at this hotel! The staff, specifically Jenna the concierge and her team, were phenomenal. They made everything from reservations to sightseeing experiences so seamless. The service was personalized. The rooms are immaculate, spacious, and very clean. All in all, a 10/10 place that I would highly recommend if you are coming to Boston!!
This is an oasis of calm right downtown. The rooms are beautifully appointed and the perfect blend of luxurious and homey. Truly one of my favorite hotels anywhere. I stay here every chance I get. Highest recommendation. And the atmosphere at Grana makes you feel like royalty.
Top to bottom excellent. Good location downtown. Easy access to airport, north end, seaport, common, faniel hall etc Service (highlight of our trip), room (the espresso machine is awesome), food (restaurant and in-room), bar (the best-craft cocktails!), restaurant. Everything!