Hilton Boston Logan Airport



About
The airport's only connected and AAA Four Diamond hotel. Hilton Boston Logan Airport is located just two miles to downtown, connecting you to it all. Experience the convenience of being in your room in minutes, whether walking via directly connected, climate-controlled walkways or using our 24-hour courtesy shuttle.
Complimentary shuttle also provides service to the subway, car rental facility, and water taxi. Text or call 617-681-8899 to request a ride.
Just 10 minutes from Boston's key destinations and iconic neighborhoods including the Boston Convention & Exhibition Center, Hynes Center, Sea Port, and North-End.
Located in a park-like setting, the hotel offers guests a unique vantage point of the Boston city skyline or aeronautical views from our well-appointed guest rooms. Each of our relaxing guest rooms feature triple-pane windows and lush bedding for a restful night's stay.
Location
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Took the packed shuttle to Terminal B, would have walked if staff could give directions.

The convenient location does come at a price, this hotel is certainly not cheap but probably worth the money for a few extra hours of sleep. Would definitely use it again on a similar occassion.

The service was abysmal. Despite numerous attempts, no one at the concierge bothered to pick up the phone for over half an hour. To make matters worse, I had to physically go to the lobby just to get a simple pair of toothbrushes and toothpaste—something that should have been promptly delivered to my room.
Even more shocking, as late as 8:30 p.m., cleaning staff were still congregating loudly in the corridor outside the guest rooms. Dirty laundry and bed sheets were simply piled at the corridor, blocking people’s way. This is completely unacceptable, especially for guests who need to rest for an early flight. Inside the room, multiple amenities were non-functional, including the desk lamp. When I politely requested a room change due to the ongoing noise, the front desk rudely dismissed me, saying, “I’m sure these cleaning people won’t be there all night.”
Is this the standard of service we should expect from a so-called four or five-star hotel? It’s disgraceful and far below what I’ve come to expect from the Hilton brand.
Also, knowing it was a busy time for people to be traveling after the holiday, they only had three people checking in and therefore check-in was not very quick

The Hilton at Boston Logan is convenient (a walkway takes you there direct from the airport), comfortable, spacious and well-equipped! The bed is good and firm; there’s plenty of storage space and the bathroom (while rather small) offers a good strong shower and a basin with plenty of area for toiletries.
Our room overlooked the airport itself but we heard no noise, so I guess the soundproofing is top notch!
Breakfast was very good; my husband and I are vegan but we enjoyed oatmeal, fruit salad and toast. If only some other residents could have managed without shouting into their mobiles for the short period it takes to eat breakfast, it would have been perfect.
It’s also very handy for car rental if, like us, you’re travelling elsewhere.
Oh, and the staff are charming and helpful too!

"We always stay here the night before a trip and it makes our lives so much easier in the early morning. The restaurant is great too!"Read full review
"Check in with the app to avoid perpetually long lines at the desk. Don’t expect to eat here."Read full review
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